Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
Routific
Routific is a route optimization software that helps delivery businesses create efficient schedules, reduce fuel costs, and track drivers in real-time to improve overall fleet productivity.
Quick Comparison
| Feature | Arrivy | Routific |
|---|---|---|
| Website | arrivy.com | routific.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $49/month |
| FREE Trial | ✓ 14 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2012 |
| Headquarters | Seattle, USA | Vancouver, Canada |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
Routific
Routific is a route planning and optimization platform designed to take the headache out of complex delivery logistics. You can upload your customer addresses and instantly generate the most efficient delivery paths, accounting for time windows, vehicle capacities, and driver shifts. It helps you slash planning time from hours to minutes while reducing fuel consumption and vehicle wear.
You can manage your entire fleet from a central dashboard and send optimized stops directly to your drivers' phones via a dedicated mobile app. The platform is built specifically for small to mid-sized delivery businesses, such as food distributors, wholesalers, and couriers, who need to balance cost-efficiency with reliable customer service. By automating the dispatch process, you ensure your drivers stay on schedule and your customers stay informed.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
Routific Features
- Smart Route Optimization. Generate the fastest delivery sequences automatically while accounting for traffic, vehicle capacity, and specific customer time windows.
- Driver Mobile App. Send optimized routes directly to your drivers' smartphones so they can navigate easily and mark tasks as complete.
- Real-Time Driver Tracking. Monitor your fleet's progress on a live map to see exactly where your drivers are and their estimated arrival times.
- Customer Notifications. Keep your customers happy by sending automated SMS or email updates with accurate delivery windows and real-time tracking links.
- Proof of Delivery. Capture digital signatures and photos upon arrival to maintain accurate records and resolve delivery disputes instantly.
- Drag-and-Drop Dispatch. Make quick manual adjustments to any route with a simple visual interface that recalculates arrival times instantly.
Pricing Comparison
Arrivy Pricing
Routific Pricing
- Route optimization
- Driver mobile app
- Dispatch to driver
- Time windows
- Vehicle capacities
- API access
- Everything in Essentials, plus:
- Live driver tracking
- Real-time ETAs
- Proof of delivery
- Signature & photo capture
- Customer notifications (add-on)
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
Routific
Pros
- Significant reduction in daily route planning time
- User interface is clean and very easy to learn
- Highly accurate ETAs improve customer satisfaction
- Mobile app is reliable for drivers in the field
Cons
- Per-vehicle pricing can become expensive for large fleets
- Customer SMS notifications require an additional fee
- Limited advanced reporting for long-term data analysis