Sangoma SBC
Sangoma Session Border Controllers provide robust security and seamless interoperability for your VoIP networks, protecting your communication infrastructure from cyber threats while ensuring high-quality voice and video connectivity.
Zoom Phone
Zoom Phone is a cloud-based business phone system that provides high-definition voice, enterprise-grade features, and seamless video integration to modernize your global communication and team collaboration.
Quick Comparison
| Feature | Sangoma SBC | Zoom Phone |
|---|---|---|
| Website | sangoma.com | zoom.us |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $10/month |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1984 | 2011 |
| Headquarters | Markham, Canada | San Jose, USA |
Overview
Sangoma SBC
Sangoma SBC (Session Border Controller) acts as a dedicated gatekeeper for your IP-based communications. You can protect your business from common VoIP threats like toll fraud, denial-of-service (DoS) attacks, and eavesdropping. It sits between your internal network and your SIP trunk provider, managing how data flows to ensure every call remains clear and secure.
You can use it to bridge the gap between different communication systems, making it easy to connect remote employees or branch offices to your central phone system. Whether you need to support a few simultaneous calls or thousands, the platform scales to meet your traffic demands. It simplifies complex network configurations by handling NAT traversal and media transcoding automatically, so your team stays connected without technical interruptions.
Zoom Phone
Zoom Phone is a modern cloud phone system built on the same reliable platform you already use for video meetings. It replaces your traditional desk phones and legacy PBX hardware with a flexible, software-based solution that works on your computer, smartphone, or compatible desk phone. You can manage all your business communications—voice, video, and chat—within a single, intuitive interface that eliminates the need to switch between different apps.
You can easily migrate your existing phone numbers or provision new ones across dozens of countries. The platform solves the headache of managing complex hardware by moving everything to the cloud, allowing your team to stay connected whether they are in the office or working remotely. It scales effortlessly from small startups to global enterprises, offering centralized management and robust security features to keep your business conversations private and professional.
Overview
Sangoma SBC Features
- SIP Security Protect your network from malicious attacks and unauthorized access with built-in encryption and advanced threat mitigation tools.
- Interoperability Connect different phone systems and SIP trunks effortlessly by resolving signaling mismatches between various hardware and software vendors.
- Media Transcoding Convert voice and video formats in real-time so your callers can communicate clearly regardless of their device's native codecs.
- DoS Protection Defend your communication lines against denial-of-service attacks that attempt to overwhelm your system and block legitimate business calls.
- Remote Worker Support Securely connect your remote team members to the office phone system without requiring complex and often unreliable VPN setups.
- High Availability Ensure your business never goes offline with redundant configurations that automatically take over if your primary system encounters a failure.
Zoom Phone Features
- Intelligent Call Routing. Set up automated attendants and call queues so your customers always reach the right person without manual transfers.
- Seamless Elevation. Turn a standard phone call into a full Zoom video meeting with one click when you need to share your screen.
- Global Connectivity. Provision local phone numbers in over 45 countries and territories to establish a local presence for your international customers.
- Voicemail Transcription. Read your voicemail messages as text delivered to your inbox or app so you can stay productive in quiet environments.
- Call Recording. Record and play back your important conversations or save them to the cloud for training and compliance purposes.
- Shared Line Appearance. Assign multiple users to share a single phone line so your team can collaborate on answering incoming customer calls.
Pricing Comparison
Sangoma SBC Pricing
Zoom Phone Pricing
- Metered outbound calling
- Unlimited internal calling
- One local phone number
- Mobile and desktop apps
- Call recording and transcripts
- SMS and MMS support
- Everything in Metro, plus:
- Unlimited outbound calling
- Optional international add-ons
- Call flip and park
- Barge/Monitor/Whisper features
- Common area phone support
Pros & Cons
Sangoma SBC
Pros
- Excellent value compared to other enterprise-grade SBC vendors
- Highly flexible deployment options including virtual and hardware
- Reliable performance for handling high-volume SIP traffic
- Straightforward web-based interface for managing complex configurations
Cons
- Technical documentation can be dense for beginners
- Initial setup requires solid knowledge of SIP protocols
- Support response times vary depending on your contract
Zoom Phone
Pros
- Familiar interface reduces the need for employee training
- Excellent voice quality even on lower bandwidth connections
- Switching between mobile and desktop apps is effortless
- Centralized admin portal simplifies managing global phone numbers
Cons
- Advanced features require higher-tier paid subscriptions
- SMS capabilities are currently limited in some regions
- Initial setup of complex call flows takes time