AnyDesk
AnyDesk provides a fast and secure remote desktop software solution that allows you to access and control computers or servers from anywhere in the world with minimal latency.
ScreenMeet
ScreenMeet provides cloud-native cobrowse, screen sharing, and remote support tools integrated directly into your existing CRM and ITSM platforms to streamline customer service and technical support workflows.
Quick Comparison
| Feature | AnyDesk | ScreenMeet |
|---|---|---|
| Website | anydesk.com | screenmeet.com |
| Pricing Model | Freemium | Custom |
| Starting Price | $14.9/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2015 |
| Headquarters | Stuttgart, Germany | San Francisco, USA |
Overview
AnyDesk
AnyDesk is a high-performance remote desktop application designed to give you instant access to your devices across different locations. Whether you are providing technical support to a client or accessing your office workstation from home, the platform ensures a smooth experience with high frame rates and low latency. You can transfer files, print documents remotely, and collaborate with team members through a shared screen interface that feels like you are sitting right in front of the remote device.
The software is built with security in mind, using military-grade encryption to protect your connections from unauthorized access. It is highly versatile, supporting a wide range of operating systems including Windows, macOS, Linux, Android, and iOS. You can start with a basic setup for personal use or scale up to complex enterprise environments that require centralized management, custom branding, and advanced security permissions for large-scale IT deployments.
ScreenMeet
ScreenMeet is a cloud-native remote support platform designed to help you resolve customer issues faster by seeing exactly what they see. Instead of asking customers to describe their problems, you can launch cobrowsing or screen sharing sessions directly from your CRM or ITSM tool. This eliminates the friction of external downloads and helps you provide a more personal support experience.
You can take control of remote desktops, view mobile app screens, or browse alongside customers in real-time while maintaining strict security and compliance standards. The platform is built specifically for high-volume support environments like help desks and contact centers where speed and security are critical. It integrates deeply with platforms you already use, such as Salesforce, ServiceNow, and Microsoft Dynamics 365.
Overview
AnyDesk Features
- Remote Printing Print documents from a remote device directly to your local printer without transferring files back and forth.
- File Transfer Move files between devices quickly using a dedicated file manager or simple copy-and-paste commands during your session.
- Unattended Access Set up a password to access your own devices or servers remotely without needing someone to accept the connection.
- Mobile-to-PC Control Control your desktop computer from your smartphone or tablet using native apps designed for touch-screen navigation.
- Session Recording Record your remote sessions to create training materials or maintain a visual audit trail for security compliance.
- Custom Client Create a branded version of the software with your own logo and specific security settings for your organization.
ScreenMeet Features
- Secure Cobrowsing. Interact with your customer's web browser in real-time to guide them through complex forms and website navigation safely.
- Remote Desktop Support. Take full control of a user's desktop to troubleshoot technical issues and perform administrative tasks from your own browser.
- Mobile App Sharing. View and support your mobile applications on iOS and Android devices to resolve app-specific issues quickly.
- CRM Integration. Launch support sessions directly from Salesforce or ServiceNow records so you never have to switch between different applications.
- Browser-Based Access. Start sessions instantly without requiring your customers to download or install any software, reducing friction and technical hurdles.
- Session Recording. Record support interactions for quality assurance, training purposes, and maintaining a clear audit trail of all remote activities.
Pricing Comparison
AnyDesk Pricing
- 1 licensed user
- 1 concurrent connection
- Up to 100 managed devices
- Unlimited devices to connect to
- Standard feature set
- Mobile device support
- Everything in Solo, plus:
- 20 licensed users in a team
- 1 concurrent connection (upgradable)
- Up to 500 managed devices
- Custom client generator
- User management console
ScreenMeet Pricing
Pros & Cons
AnyDesk
Pros
- Exceptional speed and low latency on most connections
- Lightweight file size requires no complex installation
- Works reliably across different operating systems
- Simple interface makes it easy for beginners
- Stable performance even with low internet bandwidth
Cons
- File transfer interface can feel a bit dated
- Mobile keyboard synchronization occasionally experiences minor glitches
- Strict commercial use detection can interrupt personal users
ScreenMeet
Pros
- Seamless integration with Salesforce and ServiceNow workflows
- No-download requirement significantly improves customer participation rates
- High-quality video performance even on lower bandwidths
- Granular security controls for masking sensitive data
Cons
- Initial configuration requires technical expertise for deep integrations
- Pricing is higher than basic standalone screen sharing tools
- Mobile support features can be limited by OS permissions