ChowNow
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
SendPulse
SendPulse is an all-in-one marketing and sales platform that combines email, SMS, chatbots, and CRM tools to help you automate communication and grow your business through multiple digital channels.
Quick Comparison
| Feature | ChowNow | SendPulse |
|---|---|---|
| Website | chownow.com | sendpulse.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2015 |
| Headquarters | Los Angeles, USA | New York, USA |
Overview
ChowNow
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
SendPulse
SendPulse provides you with a unified toolkit to manage your entire customer journey from a single dashboard. You can capture leads using customizable subscription forms, nurture them through automated email sequences, and close deals using the built-in CRM. The platform excels at multi-channel communication, allowing you to reach your audience where they are most active—whether that is via professional emails, SMS alerts, or automated chatbots on WhatsApp, Instagram, and Facebook.
You can easily build landing pages to showcase your products or create online courses to share your expertise with a global audience. The platform is designed to eliminate the need for multiple disconnected tools, saving you time and reducing your monthly software costs. Whether you are a small business owner or a marketing professional, you can scale your efforts with ease using their drag-and-drop editors and pre-built automation workflows.
Overview
ChowNow Features
- Commission-Free Ordering Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
- Branded Mobile Apps Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
- OrderBetter Network Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
- Automated Marketing Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
- POS Integrations Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
- Customer Data Ownership Access your own customer database including email addresses and order history to power your personalized marketing efforts.
SendPulse Features
- Multi-Channel Automation. Create automated flows that trigger emails, SMS, and push notifications based on how your customers interact with your brand.
- Drag-and-Drop Email Editor. Design professional, responsive emails in minutes using a visual builder without writing a single line of code.
- Chatbot Builder. Build automated assistants for WhatsApp, Telegram, and Facebook Messenger to provide instant support and capture leads 24/7.
- Built-in CRM. Track your sales pipeline and manage customer data in one place to ensure no lead falls through the cracks.
- Landing Page Creator. Launch high-converting mobile-friendly pages and online stores to promote your offers and collect payments directly.
- Online Course Platform. Create, manage, and sell professional online courses with a dedicated student account and interactive lesson formats.
Pricing Comparison
ChowNow Pricing
- Commission-free ordering
- Ordering on your website
- Google Search & Maps ordering
- Digital menu management
- Standard payment processing
- Everything in Free, plus:
- Custom-branded mobile app
- Automated email marketing
- Dedicated Success Manager
- Loyalty program tools
- Advanced data reporting
SendPulse Pricing
- Up to 500 subscribers
- 15,000 emails per month
- Drag-and-drop editor
- Basic CRM features
- 1 landing page
- Web push notifications
- Everything in Free, plus:
- Unlimited emails
- Advanced segmentation
- A/B testing
- Remove SendPulse branding
- Professional support
Pros & Cons
ChowNow
Pros
- Eliminates expensive per-order commissions entirely
- Provides full ownership of customer contact data
- Responsive customer support and dedicated success managers
- Easy-to-use interface for updating menus quickly
Cons
- Initial setup fees can be high
- Requires your own staff for local delivery
- Limited customization options for the mobile app
SendPulse
Pros
- Excellent multi-channel integration in one dashboard
- Very generous free tier for small businesses
- Intuitive drag-and-drop builder for emails and bots
- Responsive customer support team available via chat
- Easy setup for automated welcome sequences
Cons
- Learning curve for complex automation logic
- Limited template variety compared to niche competitors
- Occasional delays in email moderation for new accounts