Ivanti Neurons
Ivanti Neurons is a hyper-automation platform that helps you proactively discover, manage, secure, and service all your organization's devices and endpoints through a single, unified cloud-based interface.
ServiceNow
ServiceNow is a cloud-based platform that digitizes and automates siloed processes into cross-functional workflows to help you improve productivity and deliver better experiences across your entire enterprise.
Quick Comparison
| Feature | Ivanti Neurons | ServiceNow |
|---|---|---|
| Website | ivanti.com | service-now.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1985 | 2004 |
| Headquarters | Salt Lake City, USA | Santa Clara, USA |
Overview
Ivanti Neurons
Ivanti Neurons is a comprehensive platform designed to help you gain complete control over your organization's digital estate. You can automatically discover every device on your network, from laptops and servers to mobile devices and IoT sensors, ensuring no asset remains unmanaged or unsecured. The platform uses automation to heal devices before users even notice a problem, reducing the burden on your IT help desk and improving overall productivity.
You can manage the entire lifecycle of your hardware and software assets while maintaining a strong security posture through automated patching and vulnerability prioritization. Whether you are supporting a remote workforce or managing complex office infrastructure, the platform provides real-time insights and self-healing capabilities. It scales to meet the needs of large enterprises requiring deep visibility and automated remediation across thousands of global endpoints.
ServiceNow
ServiceNow provides a unified platform to digitize your manual business processes and connect fragmented departments. You can manage everything from IT support tickets and security incidents to HR requests and customer service cases within a single interface. By using a common data model, the platform ensures that information flows smoothly between teams, reducing the need for repetitive data entry and manual handoffs.
You can build custom applications or use pre-built solutions to automate complex workflows across your organization. Whether you are looking to modernize your IT operations, improve employee self-service, or provide faster customer support, the platform scales to meet the needs of large global enterprises. It helps you replace legacy systems with a modern, automated environment that adapts as your business requirements evolve.
Overview
Ivanti Neurons Features
- Asset Discovery Find every device on your network in minutes to eliminate blind spots and ensure complete asset visibility.
- Edge Intelligence Query all your endpoints in real-time using natural language to get instant answers about device health and security.
- Healing Automation Deploy self-healing bots that automatically detect and resolve common configuration issues and performance bottlenecks without human intervention.
- Patch Management Identify and deploy critical security patches across your entire environment to protect your systems from known vulnerabilities.
- Spend Intelligence Track your software usage and license renewals in one place so you can reduce costs and avoid audits.
- Vulnerability Prioritization Focus your efforts on the risks that matter most by using data-driven insights to rank security threats.
ServiceNow Features
- AI-Powered Service Management. Resolve issues faster by using built-in artificial intelligence to categorize tasks and recommend solutions to your team.
- Visual Workflow Studio. Design and automate complex business processes using a drag-and-drop interface that requires no coding knowledge from you.
- Unified Employee Portal. Provide your employees with a single place to request IT help, HR benefits, or facilities support from any device.
- Predictive Intelligence. Identify potential system outages before they happen so you can proactively maintain your business services and avoid downtime.
- Real-Time Performance Analytics. Track your team's progress with live dashboards that show you exactly where bottlenecks are occurring in your workflows.
- Mobile Agent App. Manage your work and approve requests while on the move with a native mobile app designed for field productivity.
Pricing Comparison
Ivanti Neurons Pricing
ServiceNow Pricing
Pros & Cons
Ivanti Neurons
Pros
- Excellent visibility across diverse and remote device fleets
- Powerful automation capabilities reduce manual help desk tasks
- Comprehensive patching support for third-party applications
- Real-time data retrieval from endpoints is highly efficient
Cons
- Initial configuration and setup can be complex
- Requires significant training to master all advanced features
- Documentation can sometimes lag behind new feature releases
ServiceNow
Pros
- Extremely flexible platform that adapts to any business process
- Centralizes all department data into one single source of truth
- Powerful automation capabilities significantly reduce manual repetitive tasks
- Strong community support and extensive documentation for administrators
- Scales effortlessly to support thousands of global users
Cons
- Implementation requires significant time and specialized technical expertise
- Pricing is high and often out of reach for small businesses
- The interface can feel overwhelming due to the massive feature set