Jobber
Jobber is a comprehensive field service management software that helps home service businesses streamline operations by organizing quotes, scheduling jobs, managing teams, and automating invoicing and customer payments.
ServiceM8
ServiceM8 is a comprehensive field service management solution designed to help small trade contracting businesses manage jobs, staff, and clients from the initial quote to the final invoice.
Quick Comparison
| Feature | Jobber | ServiceM8 |
|---|---|---|
| Website | getjobber.com | servicem8.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $69/month | $9/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2010 |
| Headquarters | Edmonton, Canada | Darwin, Australia |
Overview
Jobber
Jobber gives you the tools to run your home service business from anywhere, whether you are in the office or out in the field. You can stop juggling paper files and spreadsheets by centralizing your customer information, job history, and schedules in one digital hub. The platform helps you professionalize your brand with branded quotes and automated follow-ups that help you win more work without extra effort.
You can manage your entire workflow from the initial customer request to the final payment. The software automates repetitive tasks like appointment reminders and invoice follow-ups, ensuring you get paid faster and keep your customers informed. It is designed specifically for industries like landscaping, HVAC, plumbing, and residential cleaning, providing a mobile-first experience that keeps your crew synced and your back office organized.
ServiceM8
ServiceM8 is a dedicated field service tool built specifically for trade contractors and service businesses. You can manage your entire operation from a single dashboard, moving seamlessly from client inquiries and professional quotes to job scheduling and GPS-tracked dispatching. It eliminates the need for paper-based systems by giving your field technicians a powerful mobile app to capture photos, notes, and signatures on-site.
You can automate your client communications with professional SMS and email notifications, ensuring your customers are always informed about arrival times. The platform integrates directly with your accounting software to sync invoices and payments instantly. Whether you are a solo operator or managing a growing team, you can streamline your workflows and reduce administrative overhead significantly.
Overview
Jobber Features
- Smart Scheduling Book jobs faster and route your crew efficiently with drag-and-drop scheduling and real-time map views of your team.
- Professional Quotes Send professional, branded quotes via text or email and allow your customers to approve them instantly through an online portal.
- Automated Invoicing Generate and send invoices in seconds after a job is complete, with automatic reminders for any overdue payments.
- Client Hub Give your customers a 24/7 self-service portal where they can approve quotes, check appointment times, and pay invoices online.
- Mobile App Track time, upload job site photos, and collect signatures directly from your smartphone while you are working in the field.
- On-site Payments Get paid the moment you finish a job by taking credit card payments directly through the mobile app or card reader.
ServiceM8 Features
- Smart Scheduling. View your team's availability on a drag-and-drop dispatch board and assign urgent jobs to the nearest technician.
- Professional Quoting. Create and send polished, branded quotes to your clients instantly from your phone while you are still on-site.
- Mobile Job Management. Access all job details, client history, and site photos from the mobile app even when you are working offline.
- Automated Reminders. Reduce no-shows by sending automated booking confirmations and 'on-the-way' text messages to your customers.
- On-site Invoicing. Generate professional invoices and accept credit card payments immediately after completing a job to improve your cash flow.
- Asset Management. Track equipment and service history for specific locations so you always know exactly what work was performed previously.
Pricing Comparison
Jobber Pricing
- 1 user
- Unlimited clients
- Quoting and invoicing
- Online payments
- Jobber mobile app
- Customer support
- Up to 5 users
- Everything in Core, plus:
- Automated reminders
- Online booking
- Job forms and checklists
- GPS waypoint tracking
ServiceM8 Pricing
- Up to 15 jobs per month
- Unlimited staff members
- Job management & scheduling
- Quoting & invoicing
- Mobile app access
- Standard support
- Everything in Lite, plus:
- Up to 50 jobs per month
- Inventory management
- Asset management
- Email & SMS automation
- Accounting integrations
Pros & Cons
Jobber
Pros
- Intuitive mobile app for field crews
- Professionalizes customer communication with branded portals
- Significantly reduces time spent on invoicing
- Easy-to-use drag and drop scheduling board
- Reliable automated text and email reminders
Cons
- Initial setup takes time for complex businesses
- Higher tiers are expensive for small teams
- Limited customization for specific industry forms
- Reporting features could be more granular
ServiceM8
Pros
- Unlimited user seats on all paid plans
- Excellent mobile app functionality for field staff
- Seamless integration with Xero and QuickBooks
- Intuitive interface that is easy to learn
Cons
- Only available for iOS devices
- Job-based pricing can become expensive at scale
- Limited customization for complex reporting needs