ClockShark
ClockShark is a mobile time tracking and scheduling software designed specifically for construction and field service companies to manage remote crews, track job costs, and simplify payroll processing.
ServiceMonster
ServiceMonster is an all-in-one business management software designed for field service professionals to streamline scheduling, automate marketing, track customers, and manage invoicing from a single mobile-friendly platform.
Quick Comparison
| Feature | ClockShark | ServiceMonster |
|---|---|---|
| Website | clockshark.com | servicemonster.net |
| Pricing Model | Subscription | Subscription |
| Starting Price | $8/month | $49/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2003 |
| Headquarters | Chico, USA | Bellingham, USA |
Overview
ClockShark
ClockShark is a specialized time tracking and scheduling platform built for the unique needs of construction and field service businesses. You can replace paper timesheets with a mobile app that tracks employee hours, GPS locations, and job costs in real-time. This allows you to see exactly where your crews are and which projects they are working on throughout the day.
The platform helps you bridge the gap between the field and the office by syncing time data directly with your accounting software. You can manage complex schedules with a drag-and-drop interface, track equipment usage, and capture site photos or notes from any mobile device. It is designed to eliminate manual data entry and ensure your job costing is accurate for every project.
ServiceMonster
ServiceMonster helps you run your field service business more efficiently by combining scheduling, CRM, and automated marketing into one platform. You can manage your entire workflow from the initial lead to the final invoice, ensuring no jobs or follow-ups slip through the cracks. It is specifically built for service industries like carpet cleaning, window washing, and pressure treating where repeat business is the lifeblood of the company.
You can track your technicians in real-time, optimize their routes to save on fuel, and capture signatures directly on your mobile device. The platform also features a unique automated direct mail system that sends thank-you cards and reminder notices to your clients, helping you increase your retention rates without lifting a finger. It scales with your business, offering tools for solo operators and multi-truck enterprises alike.
Overview
ClockShark Features
- GPS Time Tracking Track employee locations and movement throughout the workday so you can verify they are at the right job site.
- Drag-and-Drop Scheduling Create and update crew schedules in seconds and send instant notifications to your team's mobile devices.
- Geofencing Alerts Set up virtual boundaries around job sites to remind your crew to clock in or out when they arrive.
- Job Costing Tools Assign labor hours to specific jobs and task codes to see exactly how your labor budget is being spent.
- Mobile Kiosk Mode Turn any tablet into a central time tracking station with facial recognition to prevent buddy punching.
- Photo and File Attachments Capture project progress by uploading photos and documents directly to specific jobs from the field app.
ServiceMonster Features
- Smart Scheduling. Drag and drop appointments on a visual calendar to organize your teams and avoid double-bookings instantly.
- Mobile Field App. Access client history, take photos, and process payments directly from your smartphone or tablet while on-site.
- Automated Marketing. Send automated thank-you cards and service reminders to your customers to drive repeat business and loyalty.
- Route Optimization. Map out the most efficient paths for your vehicles to reduce travel time and save on fuel costs.
- QuickBooks Integration. Sync your invoices and payments with QuickBooks to keep your accounting accurate without manual data entry.
- Customer CRM. Store detailed records of every client interaction, including job history, notes, and preferences for personalized service.
- Lead Tracking. Monitor where your leads are coming from so you can invest your marketing budget into the highest-performing channels.
- Digital Invoicing. Create professional estimates and invoices on the spot and get paid faster with integrated credit card processing.
Pricing Comparison
ClockShark Pricing
- Mobile time tracking app
- GPS tracking and geofencing
- Job and task tracking
- Basic scheduling
- Third-party integrations
- Manager role permissions
- Everything in Standard, plus:
- Advanced scheduling
- PTO tracking and accruals
- Multi-level job costing
- Clock-out questions
- Overtime alerts
ServiceMonster Pricing
- 1 User included
- Full CRM capabilities
- Scheduling and routing
- Mobile app access
- Invoicing and payments
- Basic reporting
- Everything in Solo, plus:
- Up to 3 users included
- Automated marketing engine
- Advanced reporting tools
- Inventory management
- Priority email support
Pros & Cons
ClockShark
Pros
- Extremely easy for field crews to learn and use
- Reliable GPS tracking improves accountability for remote teams
- Seamless integration with QuickBooks and Sage accounting
- Excellent customer support with fast response times
Cons
- Base monthly fee makes it expensive for very small teams
- Mobile app requires significant battery and data usage
- Limited reporting customization for complex enterprise needs
ServiceMonster
Pros
- Excellent automated direct mail marketing for client retention
- Highly responsive and helpful customer support team
- Deeply customizable fields to match specific industry needs
- Reliable mobile app for technicians working in the field
Cons
- Interface feels a bit dated compared to newer competitors
- Initial setup and configuration can be time-consuming
- Learning curve for mastering the advanced reporting features