Extensiv
Extensiv is a comprehensive omnichannel fulfillment platform that connects brands, 3PLs, and warehouses through integrated inventory management, order processing, and warehouse automation software to streamline your entire supply chain.
Shop Boss
Shop Boss is a cloud-based auto repair shop management software designed to help automotive repair shops streamline digital inspections, customer communication, and integrated parts ordering to increase overall shop efficiency.
Quick Comparison
| Feature | Extensiv | Shop Boss |
|---|---|---|
| Website | extensiv.com | shopboss.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $189/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2011 |
| Headquarters | El Segundo, USA | San Diego, USA |
Overview
Extensiv
Extensiv provides you with a unified platform to manage your entire omnichannel fulfillment lifecycle. By bringing together the capabilities of formerly separate solutions like ShipEdge, Skubana, and 3PL Central, it allows you to track inventory across multiple channels, automate order routing, and optimize warehouse operations from a single interface. You can eliminate manual data entry and reduce fulfillment errors by connecting your shopping carts, marketplaces, and shipping carriers directly to your core operations.
The platform is designed to scale with your business, whether you are a growing e-commerce brand or a high-volume third-party logistics provider. You can gain real-time visibility into stock levels across all your locations and use data-driven insights to forecast demand more accurately. This helps you prevent stockouts and overstocking while ensuring your customers receive their orders faster and more reliably.
Shop Boss
Shop Boss is a comprehensive management platform built specifically for independent auto repair shops and multi-shop operations. You can move your entire workflow to the cloud, allowing you to manage repair orders, track technician productivity, and handle customer billing from any device with an internet connection. The software eliminates the need for paper-based systems by digitizing the entire repair lifecycle from the moment a vehicle enters your bay.
You can enhance your shop's professionalism with integrated Digital Vehicle Inspections (DVI) that allow you to send photos and videos directly to your customers' phones. This transparency helps you build trust and gain faster approvals for repair work. Whether you are managing a single-bay garage or a large franchise, the platform provides the tools you need to track parts margins, schedule appointments, and process payments without switching between multiple different programs.
Overview
Extensiv Features
- Omnichannel Integration Connect your Shopify, Amazon, and Walmart stores to sync inventory and orders automatically across every marketplace you sell on.
- Smart Order Routing Route orders to the best fulfillment center based on stock availability and shipping distance to save on delivery costs.
- Real-Time Inventory Tracking Monitor your stock levels across multiple warehouses in real-time to prevent overselling and manage replenishment cycles effectively.
- Warehouse Management (WMS) Optimize your warehouse floor with mobile scanning, digital pick lists, and automated packing workflows to increase your team's output.
- Demand Forecasting Use historical sales data to predict future stock needs so you can optimize your capital and storage space.
- 3PL Billing Automation Capture every billable activity in your warehouse automatically to ensure you never miss a charge for storage or labor.
- Automated Shipping Labels Generate shipping labels in bulk and compare rates across major carriers to find the most cost-effective delivery options.
- Returns Management Streamline your reverse logistics by processing customer returns quickly and getting sellable items back into your active inventory.
Shop Boss Features
- Digital Vehicle Inspections. Create detailed inspection reports with photos and videos that you can text directly to customers for instant repair approvals.
- Integrated Parts Ordering. Search for parts across multiple vendors and place orders directly within your repair orders to save time and reduce errors.
- Customer Communication. Send automated text messages and emails to keep your customers updated on their vehicle status and upcoming maintenance needs.
- Technician Portal. Give your technicians their own login to view assigned tasks, clock into jobs, and upload inspection findings from a tablet.
- Appointment Scheduling. Manage your shop's calendar with a drag-and-drop interface that helps you optimize bay usage and prevent overbooking.
- Native Payment Processing. Collect payments faster by sending secure links to customers so they can pay for their repairs remotely from their mobile devices.
Pricing Comparison
Extensiv Pricing
Shop Boss Pricing
- Unlimited repair orders
- Digital Vehicle Inspections (DVI)
- Customer text and email messaging
- Integrated parts ordering
- Technician portal access
- Standard reporting tools
- Everything in Pro, plus:
- Advanced marketing tools
- Customer loyalty program
- Enhanced reporting and analytics
- Priority technical support
- Multi-shop management capabilities
Pros & Cons
Extensiv
Pros
- Centralizes multiple sales channels into one dashboard
- Strong automation rules for complex order routing
- Highly scalable for high-volume holiday seasons
- Excellent visibility into 3PL warehouse performance
- Reliable syncing between inventory and marketplaces
Cons
- Significant learning curve for the full suite
- Initial implementation and setup takes time
- Premium pricing may exclude very small startups
- Customer support response times vary by tier
Shop Boss
Pros
- Cloud-based access allows you to manage your shop from anywhere
- Digital inspections significantly increase average repair order value
- User-friendly interface is easy for new technicians to learn
- Excellent customer support with quick response times for technical issues
Cons
- Initial setup of parts labor matrices requires significant time
- Mobile app interface can be slower than the desktop version
- Reporting customization is limited compared to enterprise-level software