Extensiv
Extensiv is a comprehensive omnichannel fulfillment platform that connects brands, 3PLs, and warehouses through integrated inventory management, order processing, and warehouse automation software to streamline your entire supply chain.
Shop Boss
Shop Boss is a cloud-based auto repair shop management software designed to help independent shop owners streamline digital vehicle inspections, customer communication, and integrated parts ordering to increase efficiency.
Quick Comparison
| Feature | Extensiv | Shop Boss |
|---|---|---|
| Website | extensiv.com | shopboss.net |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $189/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2011 |
| Headquarters | El Segundo, USA | San Diego, USA |
Overview
Extensiv
Extensiv provides you with a unified platform to manage your entire omnichannel fulfillment lifecycle. By bringing together the capabilities of formerly separate solutions like ShipEdge, Skubana, and 3PL Central, it allows you to track inventory across multiple channels, automate order routing, and optimize warehouse operations from a single interface. You can eliminate manual data entry and reduce fulfillment errors by connecting your shopping carts, marketplaces, and shipping carriers directly to your core operations.
The platform is designed to scale with your business, whether you are a growing e-commerce brand or a high-volume third-party logistics provider. You can gain real-time visibility into stock levels across all your locations and use data-driven insights to forecast demand more accurately. This helps you prevent stockouts and overstocking while ensuring your customers receive their orders faster and more reliably.
Shop Boss
Shop Boss is a comprehensive management platform built specifically for independent auto repair shops and multi-shop owners. You can move away from paper-based systems by adopting a fully digital workflow that handles everything from the initial customer check-in to the final invoice. The software focuses on transparency, allowing you to send digital vehicle inspections directly to your customers' phones so they can see exactly what repairs are needed through photos and videos.
You can manage your entire shop from any device with an internet connection, giving you the flexibility to track technician productivity and parts inventory from home or the front desk. It solves the common headache of manual data entry by integrating directly with major parts distributors and labor guides. This ensures your estimates are always accurate and your margins remain healthy while providing a modern, professional experience for your local customers.
Overview
Extensiv Features
- Omnichannel Integration Connect your Shopify, Amazon, and Walmart stores to sync inventory and orders automatically across every marketplace you sell on.
- Smart Order Routing Route orders to the best fulfillment center based on stock availability and shipping distance to save on delivery costs.
- Real-Time Inventory Tracking Monitor your stock levels across multiple warehouses in real-time to prevent overselling and manage replenishment cycles effectively.
- Warehouse Management (WMS) Optimize your warehouse floor with mobile scanning, digital pick lists, and automated packing workflows to increase your team's output.
- Demand Forecasting Use historical sales data to predict future stock needs so you can optimize your capital and storage space.
- 3PL Billing Automation Capture every billable activity in your warehouse automatically to ensure you never miss a charge for storage or labor.
- Automated Shipping Labels Generate shipping labels in bulk and compare rates across major carriers to find the most cost-effective delivery options.
- Returns Management Streamline your reverse logistics by processing customer returns quickly and getting sellable items back into your active inventory.
Shop Boss Features
- Digital Vehicle Inspections. Build trust by sending photos and videos of needed repairs directly to your customers' smartphones for instant approval.
- Integrated Parts Ordering. Order parts from top distributors like Epicor and Nexpart without leaving your repair order to save time on every job.
- Customer Communication. Keep your customers informed with automated text and email updates regarding their vehicle status and upcoming maintenance needs.
- Appointment Scheduling. Manage your shop's calendar with an intuitive drag-and-drop scheduler that syncs with your website for online bookings.
- Labor Guide Integration. Access accurate labor times and repair procedures instantly to ensure your quotes are profitable and competitive.
- Digital Signature Capture. Go paperless by capturing customer signatures on tablets or via remote links to authorize work and process payments.
Pricing Comparison
Extensiv Pricing
Shop Boss Pricing
- Unlimited users and devices
- Digital Vehicle Inspections (DVI)
- Integrated parts ordering
- Text and email communication
- Customer portal access
- Basic reporting tools
- Everything in Pro, plus:
- Advanced marketing tools
- Two-way texting capabilities
- Enhanced reporting and analytics
- Priority technical support
- Customized inspection templates
Pros & Cons
Extensiv
Pros
- Centralizes multiple sales channels into one dashboard
- Strong automation rules for complex order routing
- Highly scalable for high-volume holiday seasons
- Excellent visibility into 3PL warehouse performance
- Reliable syncing between inventory and marketplaces
Cons
- Significant learning curve for the full suite
- Initial implementation and setup takes time
- Premium pricing may exclude very small startups
- Customer support response times vary by tier
Shop Boss
Pros
- Excellent customer support with quick response times
- Intuitive interface that is easy for technicians to learn
- Digital inspections significantly increase average repair order value
- Cloud-based access allows management from any location
- Seamless integration with major parts and labor guides
Cons
- Initial setup of custom templates takes time
- Occasional lag during peak hours of operation
- Mobile app interface could be more modern