Missive
Missive is a collaborative email and chat platform that unites your team's communication by combining shared inboxes with real-time chat and collaborative draft editing in one interface.
Shortwave
Shortwave is an intelligent email client that uses AI to help you organize your inbox, summarize long threads, and draft professional responses to reach inbox zero faster.
Quick Comparison
| Feature | Missive | Shortwave |
|---|---|---|
| Website | missiveapp.com | shortwave.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2020 |
| Headquarters | Quebec City, Canada | San Francisco, USA |
Overview
Missive
Missive is a collaborative email and chat platform designed to help your team manage communication without jumping between different apps. You can manage shared inboxes for email, SMS, WhatsApp, and social media while chatting with teammates right inside the same interface. This eliminates the need for internal forward chains and BCCs, as you can discuss specific messages in side-chats and co-author replies in real-time.
The software is built for teams of all sizes, from small startups to large support organizations, who need to coordinate on high volumes of external communication. You can automate your workflows with rules, use canned responses for faster replies, and integrate your favorite CRM or project management tools directly into your inbox to keep your data synchronized.
Shortwave
Shortwave is an AI-powered email client designed to transform your messy inbox into a structured workspace. It replaces the traditional list of emails with a focused view that automatically bundles related messages, such as newsletters and promotions, so you can handle them in bulk. You can snooze tasks for later, pin important conversations to the top, and use a built-in calendar to manage your schedule without leaving the app.
The platform integrates advanced AI to help you write better emails and find information instantly. You can ask the AI assistant to summarize long threads, draft replies in your unique voice, or search through your entire history using natural language. It works directly with your existing Gmail account, ensuring your data stays synced across all your devices while providing a much faster, more organized experience.
Overview
Missive Features
- Shared Inboxes Manage group addresses like info@ or support@ together with your team and assign conversations to specific members.
- Collaborative Writing Compose emails together in real-time with a shared editor, seeing your teammate's changes as they happen.
- Internal Chat Discuss specific emails or social media messages with your team in private side-chats right next to the conversation.
- Workflow Automation Create rules to automatically snooze, archive, or assign messages based on specific triggers and conditions you define.
- Unified Channels Connect your email, WhatsApp, SMS, Messenger, and Instagram accounts to manage all customer interactions in one place.
- Canned Responses Save time by creating shared templates for common questions that your whole team can access and use instantly.
Shortwave Features
- AI Email Assistant. Draft professional replies, summarize long conversations, and search your inbox using natural language to find exactly what you need.
- Smart Bundling. Automatically group related emails like newsletters and travel updates so you can archive or skip them with a single click.
- Integrated Calendar. View your schedule and join meetings directly from your inbox to manage your time without switching between different apps.
- Voice-to-Email. Dictate your thoughts and let the AI transform your spoken words into perfectly formatted, professional email drafts instantly.
- Thread Summaries. Get instant bulleted summaries of long email chains so you can catch up on complex discussions in seconds.
- Custom Delivery Schedules. Control when specific types of emails hit your inbox to minimize distractions and protect your deep work time.
Pricing Comparison
Missive Pricing
- Up to 3 users
- 15 days of history
- 2 shared accounts
- Collaborative writing
- Internal chat threads
- Everything in Free, plus:
- 6 months of history
- 5 shared accounts
- Unlimited personal accounts
- Standard integrations
- Rules and automation
Shortwave Pricing
- 90-day search history
- Limited AI credits
- Standard email features
- Smart bundling
- Mobile and desktop apps
- Everything in Free, plus:
- Unlimited search history
- Increased AI credits
- Custom delivery schedules
- Priority support
- Advanced AI drafting
Pros & Cons
Missive
Pros
- Seamless transition between internal chat and external email
- Real-time collaborative drafting prevents duplicate replies
- Clean interface that feels familiar to email users
- Powerful rules engine for complex inbox management
Cons
- Free version has very limited message history
- Mobile app can feel slightly cluttered on smaller screens
- Learning curve for setting up complex automated rules
Shortwave
Pros
- Intuitive bundling makes clearing your inbox much faster
- AI summaries accurately capture key points from long threads
- Clean interface reduces visual clutter and mental fatigue
- Seamless synchronization with your existing Gmail account
- Powerful search finds specific details using natural language
Cons
- Currently only supports Gmail and Google Workspace accounts
- Free version has a limited 90-day search history
- Learning curve for users used to traditional layouts