Doxy.me
Doxy.me is a simple and secure telemedicine solution that allows healthcare providers to meet with patients remotely through a browser-based interface without requiring any software downloads or installations.
SimplePractice
SimplePractice is an all-in-one practice management software designed for health and wellness professionals to manage scheduling, billing, documentation, and telehealth through a secure, HIPAA-compliant cloud platform.
Quick Comparison
| Feature | Doxy.me | SimplePractice |
|---|---|---|
| Website | doxy.me | simplepractice.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $29/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2012 |
| Headquarters | Rochester, USA | Santa Monica, USA |
Overview
Doxy.me
Doxy.me is a simple telemedicine platform designed to make remote healthcare accessible for both you and your patients. You can start a video call by simply sharing a personalized room link, which patients click to enter your virtual waiting room. Because it runs entirely in a web browser, your patients don't need to download apps, create accounts, or manage complex software updates to receive care.
The platform focuses on ease of use while maintaining strict security standards, including HIPAA, GDPR, and PHIPA compliance. You can manage your clinical workflow with a virtual check-in process, allowing you to see who is waiting and jump between appointments effortlessly. It scales from individual private practices to large hospital systems, offering a permanent free tier for basic clinical needs.
SimplePractice
SimplePractice is a dedicated practice management solution built to help you run your health and wellness business more efficiently. Whether you are a solo practitioner or managing a group practice, you can handle every aspect of your workflow—from initial client intake and scheduling to paperless documentation and automated billing—all within a single, secure environment.
You can eliminate manual administrative tasks by using the integrated client portal, which allows your patients to book appointments and complete digital intake forms online. The platform also includes built-in telehealth capabilities, enabling you to conduct secure video sessions without needing third-party apps. It simplifies your financial management with integrated credit card processing and automated insurance claim filing, helping you get paid faster while maintaining full HIPAA compliance.
Overview
Doxy.me Features
- Virtual Waiting Room See when your patients arrive in your private queue so you can manage your schedule and start calls when ready.
- Personalized Room URL Use a consistent, custom web link for your practice that you can share via email, text, or your website.
- Browser-Based Calling Conduct high-quality video sessions without requiring your patients to download apps or register for an account.
- Patient Check-in Collect patient names and information automatically as they enter your waiting room to verify identity before the call.
- In-Call File Sharing Send and receive clinical documents, educational materials, or lab results securely during your live video session.
- Text and Email Invites Send meeting invitations directly to your patient's phone or inbox to reduce no-shows and simplify the connection process.
SimplePractice Features
- Paperless Intake. Send digital intake forms and legal documents to your clients so they can sign them electronically before their first visit.
- HIPAA-Compliant Telehealth. Conduct secure high-definition video appointments directly through the platform on your computer or mobile device with no extra software.
- Online Appointment Booking. Give your clients the freedom to request appointments online through a professional portal that syncs instantly with your calendar.
- Automated Billing. Generate invoices, process credit card payments, and send automated billing reminders to your clients to ensure you get paid on time.
- Insurance Claim Filing. Submit primary insurance claims electronically in just a few clicks and track their status directly within your dashboard.
- Mobile Clinician App. Manage your schedule, view client records, and finish your progress notes from anywhere using the dedicated mobile app.
Pricing Comparison
Doxy.me Pricing
- Unlimited video calls
- Unlimited minutes
- Personalized room URL
- Virtual waiting room
- Patient check-in history
- HIPAA/GDPR compliant
- Everything in Free, plus:
- Text and email invites
- Secure file transfer
- Screen sharing
- Edit waiting room
- Photo capture
SimplePractice Pricing
- Unlimited clients
- Paperless intake forms
- Client Portal
- Mobile app access
- HIPAA-compliant storage
- Integrated credit card processing
- Everything in Starter, plus:
- Telehealth included
- Professional website builder
- Appointment reminders
- Analytics and reporting
- Customizable note templates
Pros & Cons
Doxy.me
Pros
- Extremely easy for elderly patients to use
- No software downloads required for patients
- Generous free tier with unlimited calling
- Quick setup takes less than five minutes
- Reliable HIPAA compliance for private practices
Cons
- Requires strong internet for high-definition video
- Limited features on the free version
- Occasional browser compatibility issues on older devices
SimplePractice
Pros
- Intuitive interface makes it easy to learn quickly
- Excellent mobile app for managing tasks on the go
- Streamlined insurance filing saves hours of manual work
- Professional client portal improves the patient experience
- Reliable HIPAA-compliant video quality for telehealth sessions
Cons
- Customer support is primarily chat and email based
- Pricing has increased significantly for long-term users
- Limited customization options for specific medical specialties