SimplePractice
SimplePractice is an all-in-one practice management software designed for health and wellness professionals to manage scheduling, billing, documentation, and telehealth through a secure, HIPAA-compliant cloud platform.
Waystar
Waystar provides a unified healthcare payments platform that automates financial workflows to help providers collect more revenue and simplify the patient billing experience.
Quick Comparison
| Feature | SimplePractice | Waystar |
|---|---|---|
| Website | simplepractice.com | waystar.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $29/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2017 |
| Headquarters | Santa Monica, USA | Louisville, USA |
Overview
SimplePractice
SimplePractice is a dedicated practice management solution built to help you run your health and wellness business more efficiently. Whether you are a solo practitioner or managing a group practice, you can handle every aspect of your workflow—from initial client intake and scheduling to paperless documentation and automated billing—all within a single, secure environment.
You can eliminate manual administrative tasks by using the integrated client portal, which allows your patients to book appointments and complete digital intake forms online. The platform also includes built-in telehealth capabilities, enabling you to conduct secure video sessions without needing third-party apps. It simplifies your financial management with integrated credit card processing and automated insurance claim filing, helping you get paid faster while maintaining full HIPAA compliance.
Waystar
Waystar is a comprehensive healthcare payments platform designed to simplify the complex financial side of medicine. You can manage the entire revenue cycle from a single interface, whether you are running a small private practice or a massive health system. The software automates manual tasks like verifying insurance eligibility, submitting claims, and following up on denials, which allows your staff to focus more on patient care rather than paperwork.
You can also transform the patient experience by providing clear, upfront cost estimates and flexible digital payment options. By consolidating disparate financial tools into one cloud-based system, you gain better visibility into your accounts receivable and reduce the time it takes to get paid. It is built to handle the specific regulatory and billing needs of hospitals, laboratories, and ambulatory practices alike.
Overview
SimplePractice Features
- Paperless Intake Send digital intake forms and legal documents to your clients so they can sign them electronically before their first visit.
- HIPAA-Compliant Telehealth Conduct secure high-definition video appointments directly through the platform on your computer or mobile device with no extra software.
- Online Appointment Booking Give your clients the freedom to request appointments online through a professional portal that syncs instantly with your calendar.
- Automated Billing Generate invoices, process credit card payments, and send automated billing reminders to your clients to ensure you get paid on time.
- Insurance Claim Filing Submit primary insurance claims electronically in just a few clicks and track their status directly within your dashboard.
- Mobile Clinician App Manage your schedule, view client records, and finish your progress notes from anywhere using the dedicated mobile app.
Waystar Features
- Eligibility Verification. Verify patient insurance coverage in real-time before the appointment to prevent costly claim rejections and delays.
- Claim Management. Submit and track claims across thousands of payers using automated workflows that catch errors before they reach the insurance company.
- Denial Prevention. Identify the root causes of denied claims with AI-powered insights so you can fix issues and recover revenue faster.
- Patient Cost Estimator. Generate accurate out-of-pocket estimates for your patients to improve transparency and increase the likelihood of upfront collections.
- Digital Patient Payments. Offer your patients convenient ways to pay their bills online or via mobile devices to speed up your cash flow.
- Advanced Analytics. Monitor your financial health with custom dashboards that track key performance indicators and identify areas for operational improvement.
Pricing Comparison
SimplePractice Pricing
- Unlimited clients
- Paperless intake forms
- Client Portal
- Mobile app access
- HIPAA-compliant storage
- Integrated credit card processing
- Everything in Starter, plus:
- Telehealth included
- Professional website builder
- Appointment reminders
- Analytics and reporting
- Customizable note templates
Waystar Pricing
Pros & Cons
SimplePractice
Pros
- Intuitive interface makes it easy to learn quickly
- Excellent mobile app for managing tasks on the go
- Streamlined insurance filing saves hours of manual work
- Professional client portal improves the patient experience
- Reliable HIPAA-compliant video quality for telehealth sessions
Cons
- Customer support is primarily chat and email based
- Pricing has increased significantly for long-term users
- Limited customization options for specific medical specialties
Waystar
Pros
- Consolidates multiple billing functions into one intuitive dashboard
- Reduces manual data entry through high levels of automation
- Excellent visibility into claim status and payer response times
- Regular updates ensure compliance with changing healthcare regulations
Cons
- Initial implementation requires significant time and staff training
- Customer support response times can vary during peak periods
- Reporting tools have a learning curve for advanced users