CharityTracker
CharityTracker is a web-based shared case management software designed to help non-profits and community networks coordinate assistance, track client progress, and generate real-time reports for better social impact.
Social Solutions
Social Solutions provides comprehensive case management software designed to help non-profit organizations and public agencies track participant progress, measure social impact, and streamline complex data collection and reporting processes.
Quick Comparison
| Feature | CharityTracker | Social Solutions |
|---|---|---|
| Website | charitytracker.com | societ.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $25/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2007 | 2000 |
| Headquarters | Florence, USA | Austin, USA |
Overview
CharityTracker
CharityTracker is a collaborative case management platform designed to help you streamline how your organization provides assistance. Instead of working in silos, you can join or create a community network to share information with other agencies in real-time. This prevents the duplication of services and ensures that resources reach those who need them most. You can manage individual and family cases, track distributed items, and record detailed case notes from any device with an internet connection.
The platform scales to fit your needs, whether you are a single food pantry or a city-wide network of hundreds of agencies. You can generate comprehensive reports for board meetings or grant applications with just a few clicks. By moving away from paper files and disconnected spreadsheets, you gain a clear, bird's-eye view of the needs in your community while maintaining strict security and privacy standards for sensitive client data.
Social Solutions
Social Solutions offers a robust suite of case management tools, primarily through its Apricot and ETO platforms, to help you transform how your organization handles data. Whether you are a small non-profit or a large public agency, you can move away from scattered spreadsheets and manual tracking. The software allows you to centralize participant information, track service delivery in real-time, and generate the detailed reports required by your funders and stakeholders.
You can manage the entire participant lifecycle from intake to outcomes, ensuring no one falls through the cracks. By using these tools, you gain a clearer picture of which programs are working and where you need to adjust your strategy. The platform focuses on performance management, helping you prove your impact with hard data so you can secure more funding and serve your community more effectively.
Overview
CharityTracker Features
- Shared Case Management Create a unified record for individuals and families to track assistance history across multiple agencies in your network.
- Real-Time Reporting Generate detailed statistical reports instantly to show your impact to donors, board members, and grant providers.
- Bulletin Board Communicate with other organizations in your network to coordinate large-scale disaster relief or share urgent community needs.
- Outcome Tracking Monitor the long-term progress of your clients by setting goals and tracking specific milestones over time.
- Document Storage Upload and store digital copies of identification, applications, and other essential paperwork directly to client profiles.
- Barcode ID Cards Check clients in quickly and accurately by scanning custom membership cards to reduce wait times at your facility.
Social Solutions Features
- Customizable Intake. Design your own digital intake forms to capture the exact participant data your specific programs and funders require.
- Outcome Tracking. Monitor participant progress over time with visual indicators that show exactly how your services are changing lives.
- Advanced Reporting. Generate professional reports for board members and grantors with a few clicks using pre-built templates or custom queries.
- Referral Management. Coordinate care by tracking referrals to external partners and ensuring your participants receive the full spectrum of support.
- Role-Based Security. Protect sensitive participant information by setting specific access levels for different staff members and departments.
- Goal Setting. Collaborate with participants to set measurable goals and track milestones directly within their digital case files.
Pricing Comparison
CharityTracker Pricing
- Unlimited users
- Unlimited clients
- Case notes and alerts
- Basic reporting tools
- Standard technical support
- Everything in Basic, plus:
- Outcome tracking
- Document uploads
- Custom fields
- Barcode scanning capability
- Advanced reporting
Social Solutions Pricing
Pros & Cons
CharityTracker
Pros
- Extremely easy to learn for non-technical staff
- Excellent customer support with quick response times
- Effective at preventing duplication of community services
- Affordable pricing for small grassroots organizations
Cons
- Reporting interface can feel slightly dated
- Limited native integrations with accounting software
- Requires consistent internet access for field work
Social Solutions
Pros
- Highly flexible forms that adapt to unique program needs
- Powerful reporting capabilities for complex grant requirements
- Centralized database eliminates the need for multiple spreadsheets
- Strong focus on measuring long-term participant outcomes
Cons
- Significant learning curve for administrators and new users
- Initial setup and configuration can be time-consuming
- Customization often requires dedicated staff time or support