SureSync Review: Overview, Features, Pricing & Alternatives in 2025

Struggling with inconsistent and outdated files everywhere?

If you’re here, you’re likely dealing with the stress of keeping your files synced across multiple servers or locations—and you want a solution you can actually trust.

Let’s be real: dealing with data conflicts and version issues is a constant headache that slows your work and puts your data at risk.

SureSync stands out by offering true real-time and scheduled file synchronization, multi-way replication, file locking, and archive capabilities—all designed to keep your data consistent, reduce data loss, and make life easier for your team.

In this review, I’ll show you how SureSync turns file chaos into reliable order across all your servers and storage locations.

We’ll dive deep into features, real-world ease of use, pricing, and where SureSync fits compared to alternatives on the market in this SureSync review—so you can make the right call for your team.

You’ll walk away knowing exactly the features you need to streamline file management and boost your team’s confidence.

Let’s jump right in.

SureSync Overview

SureSync comes from Software Pursuits, a California-based company. I found they’ve been specializing in dedicated file replication and synchronization software since 1993, giving them deep, battle-tested expertise.

What impresses me is their focus on reliable multi-site data consistency for businesses managing complex, distributed Windows environments. They aren’t a generic cloud tool; they specialize where your server-to-server replication demands serious control.

You’ll see through this SureSync review how additions like MFT file locking and SQL Protection show their commitment to solving the real-world recovery problems your teams face.

Unlike P2P tools like Resilio, SureSync provides predictable client-server architecture control. It feels built by IT pros who understand the operational risks of data conflicts and the critical need for detailed, auditable logging.

They work with a broad range of organizations, from mid-sized businesses to global enterprises, that depend heavily on Windows infrastructure for critical tasks like application distribution or maintaining high-availability data centers.

I find their strategy centers on a comprehensive suite for controlled data management. They’re not chasing every trend, but doubling down on security and rock-solid reliability for the on-premise and hybrid setups you still rely on.

Now let’s examine their capabilities.

SureSync Features

Is data synchronization still a headache for your business?

SureSync features are designed to tackle complex file synchronization and replication challenges, ensuring your data is always consistent. Here are the five main SureSync features that simplify enterprise data management.

1. Real-Time & Scheduled Sync

Tired of outdated files across your network?

Manual updates or slow transfers can lead to data inconsistencies. This often causes errors and delays for your distributed teams.

SureSync offers both real-time and scheduled synchronization, which means you can configure jobs to run continuously or at set intervals. From my testing, the flexibility to choose continuous updates or specific times really shines for diverse operational needs. This feature ensures everyone always works with the latest versions.

This means you can maintain up-to-date data across all locations, whether for website publishing or critical application updates.

2. Multi-Way Synchronization

Struggling with complex data flow scenarios?

Managing data movement between multiple servers or collaborative teams can be a nightmare. You might face endless conflicts and version issues.

This feature supports one-way and multi-way processing, allowing simultaneous changes across different machines to be reflected everywhere. What I love about this approach is how it simplifies collaborative environments where consistent shared file access is crucial. It’s perfect for ensuring data consistency across multiple offices.

The result is your team gets seamless collaboration, eliminating data silos and ensuring everyone works from the same page.

3. File Locking (SureSync MFT)

Are concurrent file edits causing data conflicts?

Multiple users accessing and editing the same file simultaneously can lead to overwritten changes or accidental deletions. This creates a mess and wastes time.

SureSync MFT includes a crucial file locking feature that prevents concurrent modifications. Here’s what I found: when a file is opened in one location, it becomes read-only for others until changes are saved and synced. This dramatically reduces conflict issues.

So you can finally prevent accidental data loss and maintain data integrity, which is a huge win for collaborative projects.

4. Delta Copy & Compression

Is slow data transfer eating up your bandwidth?

Transferring large files or entire directories for every small change wastes precious network resources. This can significantly impact your network performance.

SureSync utilizes “delta technology” to copy only modified blocks of a file, greatly reducing bandwidth and transfer times. What you get instead is optimized data movement even for massive files, which makes a real difference. This feature also includes compression to further boost efficiency.

This means you can enjoy faster, more efficient data transfers, freeing up bandwidth for other critical business operations.

5. Centralized Management

Are you losing control over your sync jobs?

Scattered configuration and monitoring tools can make managing data synchronization a guessing game. It’s hard to tell if everything is running smoothly.

SureSync Desktop provides a centralized interface for configuring and monitoring all your data management products. From my evaluation, the real-time status monitoring and email alerts truly simplify oversight, something I found incredibly useful. This feature gives you a bird’s-eye view of all ongoing tasks.

This means you get reliable insights into job statuses and instant notifications for any issues, ensuring peace of mind about your data.

You’ll appreciate how these SureSync features work together to create a robust data management ecosystem that ensures data consistency and availability.

\n\n

SureSync Pricing

Budgeting for data management tools?

SureSync pricing follows a custom quote model, which means you’ll need to contact sales but also get pricing tailored to your specific needs.

1. Pricing Model & Cost Factors

Understanding the cost structure.

SureSync’s pricing model is primarily based on the number of servers you deploy it on, offering predictable costs rather than fluctuating usage-based charges. What I found regarding pricing is that it scales with your infrastructure needs, not individual users. Add-ons like SureSync MFT or SQL Protection also contribute to your total cost.

This approach means your budget can confidently account for data management expenses without unexpected spikes.

2. Value Assessment & ROI

Is SureSync worth the investment?

SureSync’s focus on reliable, real-time synchronization and data consistency can lead to significant ROI by preventing data loss and minimizing downtime. From my cost analysis, this means avoiding costly data discrepancies and manual recovery efforts often associated with less robust solutions. You’re paying for peace of mind.

This helps your business ensure data integrity, potentially saving you more than the software’s initial cost in the long run.

3. Budget Planning & Implementation

Consider total cost of ownership.

While specific pricing requires a custom quote, remember to factor in potential implementation services and ongoing maintenance. What I found regarding pricing is that SureSync aims for long-term operational efficiency, meaning the initial investment is offset by reduced manual intervention and enhanced data availability.

So for your business, planning for foundational setup is crucial to maximize SureSync’s benefits and ensure smooth deployment.

My Take: SureSync’s custom pricing model makes it a strong contender for businesses with complex server environments that need tailored, predictable costs for robust data synchronization and management.

The overall SureSync pricing reflects predictable server-based costs for critical data management.

SureSync Reviews

What do real customers actually think?

This customer reviews section analyzes SureSync reviews from various platforms, offering balanced insights into user experiences, common praises, and recurring complaints to help you understand the software’s real-world performance.

1. Overall User Satisfaction

Users seem generally satisfied.

From my review analysis, SureSync often garners positive feedback for its core functionality and reliability. What I found in user feedback is it excels as a “set and forget” solution once configured, minimizing ongoing hassle and troubleshooting needs.

This suggests you can expect a stable, dependable solution for critical data management.

2. Common Praise Points

Reliability and flexibility stand out.

Users consistently praise SureSync’s effectiveness as an enterprise-grade server backup and synchronization tool, especially for confidential data. From customer feedback, its flexibility in configuring tasks and jobs with various criteria is a major plus, enabling diverse synchronization needs.

This means you’ll likely appreciate its robust features for complex data replication scenarios.

3. Frequent Complaints

Setup complexity and support are concerns.

While reliable, some SureSync reviews highlight that initial setup can be “quite involved and complicated.” What stands out in user feedback is the occasional lack of timely customer support and persistent bugs, causing delays and frustration for IT teams.

These issues are worth noting, especially if you have limited in-house IT support.

The overall SureSync reviews paint a picture of a powerful, reliable solution with a learning curve and some support issues.

Best SureSync Alternatives

Which SureSync alternative is right for you?

The best SureSync alternatives include several strong options, each better suited for different business situations, priorities, and technical requirements. I’ll help you navigate these choices.

1. Resilio Connect

Need ultra-fast, large-scale data distribution?

Resilio Connect excels when your primary need is high-speed, peer-to-peer data replication across highly distributed or unreliable WANs, especially for massive datasets. From my competitive analysis, Resilio offers unparalleled speed and organic scalability where replication speed increases with more servers.

Choose this alternative for media, tech, or maritime industries needing rapid, large-scale data distribution.

2. PeerGFS

Seeking high availability for multi-site enterprise data?

PeerGFS makes more sense for large enterprises with complex Windows-based infrastructures needing active-active data centers and continuous data protection at the edge. What I found comparing options is that PeerGFS focuses on enterprise-grade high availability, though it’s less about the flexible pricing SureSync offers.

Consider this alternative for robust multi-directional sync and collaboration across complex corporate environments.

3. GoodSync

Looking for a more cost-effective, straightforward sync solution?

GoodSync is ideal for individuals or small businesses needing basic file synchronization and backup without advanced enterprise features. From my analysis, GoodSync offers a more budget-friendly option for simpler sync requirements, but it lacks SureSync’s file locking and detailed logging.

Choose GoodSync for straightforward, cost-effective synchronization for less complex or individual-level needs.

4. Files.com

Your primary need is secure, cloud-integrated MFT?

Files.com makes more sense if your focus is on a comprehensive managed file transfer (MFT) solution with extensive cloud integration and secure external file sharing. Alternative-wise, Files.com shines for secure cloud file sharing and automation, whereas SureSync specializes in server-to-server replication.

Choose Files.com for robust MFT and cloud integration, especially for external file sharing and mobile access.

The best SureSync alternatives depend on your specific data management needs and operational scale.

SureSync Setup

Worried about SureSync’s deployment complexity?

The SureSync review indicates a deployment that, while initially involved, prioritizes long-term reliability for your business needs. This section sets realistic expectations.

1. Setup Complexity & Timeline

Expect an involved initial setup.

SureSync implementation can be “quite involved and complicated” for advanced configurations, despite helpful wizards for basic jobs. From my implementation analysis, properly configuring advanced options takes time to ensure robust and reliable data synchronization across your environment.

You’ll need to plan for dedicated time for initial configuration and testing, especially for complex scenarios.

2. Technical Requirements & Integration

Be ready for specific infrastructure needs.

Your SureSync setup requires compatible Windows OS versions, specific CPU and RAM, plus a SQL database for configuration data. What I found about deployment is that it integrates with Windows environments effectively, but you’ll need to ensure your infrastructure meets the specified minimums.

Plan for IT readiness, including server resources and database setup, to avoid bottlenecks during your SureSync setup.

3. Training & Change Management

User adoption requires clear guidance.

While SureSync offers an Evaluator’s Guide for self-training, the initial learning curve means your team will need structured support. From my analysis, successful adoption hinges on leveraging provided resources and potentially direct vendor support to navigate the system’s capabilities.

Invest in training and utilize the provided guides to ensure your team effectively uses SureSync’s features from day one.

4. Support & Success Factors

Vendor support can smooth your journey.

SureSync offers installation and priority technical support during the trial, although user feedback on responsiveness is mixed. From my implementation analysis, vendor support is crucial for overcoming initial hurdles and resolving any unforeseen installation or configuration issues quickly.

Prioritize clear communication channels with support and allocate internal resources to leverage their expertise effectively for SureSync setup success.

The overall SureSync setup requires attention to detail during configuration but delivers a reliable synchronization solution for your business.

Bottom Line

Is SureSync the right choice for your business?

My SureSync review shows a powerful solution for specific file synchronization and replication needs, demanding a clear understanding of its ideal fit and limitations.

1. Who This Works Best For

Businesses needing robust, reliable Windows file synchronization.

SureSync excels for IT professionals, system administrators, and operations teams in SMBs to enterprises operating primarily within a Windows environment. What I found about target users is that your success hinges on stable, consistent data across multiple servers or locations, especially for mission-critical information or disaster recovery.

You’ll find SureSync invaluable if your business requires enterprise-grade server backups and secure data management.

2. Overall Strengths

Reliable, comprehensive data consistency stands out.

The software succeeds by providing robust real-time and scheduled synchronization, multi-way replication, and vital features like file locking for collaboration. From my comprehensive analysis, its “set and forget” reliability minimizes troubleshooting, ensuring data integrity and business continuity across distributed environments.

These strengths directly translate to reduced data loss risks and improved operational efficiency for your IT infrastructure.

3. Key Limitations

Windows-only focus and complex initial setup.

While powerful, SureSync’s primary restriction to Windows environments limits its appeal for multi-OS organizations. Based on this review, the initial setup can be quite involved, requiring technical expertise, and some users report inconsistent customer support responsiveness.

I’d say these limitations are critical considerations; they might be deal-breakers if you need cross-platform support or extensive hand-holding during setup.

4. Final Recommendation

SureSync is a strong recommendation for specific scenarios.

You should choose this software if your organization operates within a Windows ecosystem and requires comprehensive file synchronization, replication, and SQL database protection. From my analysis, this solution shines for predictable, server-based data management and ensuring data consistency across multiple locations.

My confidence level is high for organizations with these specific needs, particularly when budget certainty is a priority.

This SureSync review confirms its significant value for the right Windows-centric business, while also underscoring the importance of considering its environmental focus and setup requirements.