Solutionreach Reviews, Pricing, Features & Alternatives in 2026
Solutionreach is a comprehensive patient engagement platform designed to help healthcare practices improve provider-patient communication, automate appointment scheduling, and streamline office workflows to increase overall practice revenue.
Solutionreach helps you transform the way your healthcare practice interacts with patients by replacing manual outreach with automated communication. You can manage the entire patient journey from a single dashboard, sending automated appointment reminders, recall notices, and birthday greetings via text or email. This reduces no-shows and keeps your schedule full without your staff spending hours on the phone.
The platform also enables you to modernize your intake process with digital registration forms and secure two-way texting. You can collect patient feedback immediately after appointments to build your online reputation and identify areas for improvement. Whether you run a dental, vision, or medical practice, these tools help you provide a more convenient experience that keeps patients coming back.
Screenshots & Interface
Dashboard View
Main dashboard with project overview
Kanban Board
Kanban-style task management
Timeline View
Gantt chart timeline view
Automations
Workflow automation builder
Key Features
Stop chasing patients with phone calls and start engaging them where they are. Solutionreach provides a suite of automated tools that handle the busy work so you can focus on providing care. Here is how you can optimize your practice:
Automated Reminders
Send personalized appointment reminders via text, email, or voice to significantly reduce no-shows and late arrivals.
Two-Way Texting
Chat with your patients in real-time to answer questions or confirm details without tying up your phone lines.
Digital Intake Forms
Let patients complete registration paperwork on their own devices before they arrive to speed up the check-in process.
Recall Management
Automatically identify and message patients who are overdue for hygiene visits or chronic care follow-ups to drive revenue.
Reputation Management
Send automated review invitations after appointments to boost your ratings on Google and other popular search platforms.
Online Scheduling
Allow patients to book their own appointments 24/7 through your website or social media profiles for maximum convenience.
Integrations
Dentrix
EagleSoft
Open Dental
Allscripts
Athenahealth
eClinicalWorks
Greenway Health
Nextech
AdvancedMD
Carestream
Pricing Plans
Solutionreach typically uses a custom pricing model tailored to the specific size and needs of your healthcare practice. While they do not offer a standard free version, you can request a personalized demo to see the platform in action. Pricing usually involves a monthly subscription fee based on the number of providers or locations.
Pros & Cons
Based on feedback from healthcare administrators and office managers, here is what you should consider before implementing Solutionreach in your practice:
Pros
Reduces manual staff workload through effective automation
Significantly lowers no-show rates with persistent reminders
Integrates with a wide variety of practice management systems
Easy for patients to use without downloading apps
Cons
Long-term contracts can be difficult to cancel
Initial setup and sync can be technically complex
Customer support response times vary during peak hours
Who Should Use Solutionreach?
Ideal for small to mid-sized dental, optometry, and medical practices looking to automate patient outreach and modernize their front-office operations.
Best for Company Sizes
small-business
mid-market
Popular Industries
healthcare
Our Verdict
Solutionreach is a solid choice if you want to eliminate the administrative burden of manual patient outreach. It excels at keeping your schedule full through automated recalls and reminders, making it particularly valuable for high-volume dental and vision clinics.
You should be prepared for a professional-grade implementation process and a subscription-based commitment. It is highly recommended if your primary goal is to improve patient retention and office efficiency through a single, integrated communication hub.
Ready to Try Solutionreach?
Start your 0-day free trial today—no credit card required. See why over 0 teams trust Solutionreach