Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Splashtop
Splashtop provides high-performance remote access and support solutions that allow you to securely access your computers and applications from any device, anywhere, with a fast and reliable connection.
Quick Comparison
| Feature | Atera | Splashtop |
|---|---|---|
| Website | atera.com | splashtop.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $149/month | $5/month |
| FREE Trial | ✓ 30 days free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2006 |
| Headquarters | Tel Aviv, Israel | Cupertino, USA |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Splashtop
Splashtop is a high-performance remote access solution designed to help you work from anywhere as if you were sitting right in front of your computer. Whether you are an individual professional needing to access your office workstation or an IT team supporting thousands of devices, it provides the speed and reliability required for resource-intensive tasks like video editing or 3D modeling. You can connect from any laptop, tablet, or mobile device to your Windows, Mac, or Linux systems with minimal latency.
The platform solves the challenge of maintaining productivity and security in a hybrid work environment. It eliminates the need for clunky VPNs by providing a secure, encrypted tunnel for your data. With features tailored for both simple remote work and complex enterprise IT support, you can manage permissions, track sessions, and ensure compliance across your entire organization while keeping your remote experience smooth and responsive.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Splashtop Features
- High-Performance Streaming. Enjoy 4K streaming at 60 frames per second so you can run resource-heavy applications like CAD or Creative Cloud without lag.
- Multi-to-Multi Monitor Support. View multiple remote screens across your local monitors simultaneously to maintain your full office setup while working from home.
- Secure File Transfer. Drag and drop files quickly between your local and remote computers without needing to email documents to yourself.
- Remote Print. Print files from your remote computer directly to your local printer so you can handle physical paperwork instantly.
- Session Recording. Record your remote sessions for training purposes or audit trails to keep a clear record of all remote activity.
- Broad Device Support. Access your desktop from any Windows, Mac, iOS, Android, or Chromebook device using the lightweight Splashtop app.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Splashtop Pricing
- Access up to 2 computers
- Access from any device
- High-performance remote desktop
- File transfer
- Remote print
- Billed annually at $60/year
- Everything in Solo, plus:
- Access up to 10 computers
- Multi-to-multi monitor support
- Two users can remote into one computer
- User management and groups
- Billed annually at $99/year/user
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
Splashtop
Pros
- Exceptional connection speed with very low latency
- Significantly more affordable than major competitors
- Easy setup process for both hosts and clients
- Reliable performance even on lower bandwidth connections
Cons
- Web management interface can feel slightly dated
- Billed annually rather than month-to-month
- File transfer speed can vary on large folders