Rootly
Rootly is an incident management platform integrated with Slack that helps you automate manual administrative tasks, coordinate response efforts, and generate retrospectives to improve your system reliability.
Splunk On-Call
Splunk On-Call is an incident response software that aligns log data with on-call scheduling to help your DevOps teams collaborate, troubleshoot, and resolve critical service outages faster.
Quick Comparison
| Feature | Rootly | Splunk On-Call |
|---|---|---|
| Website | rootly.com | splunk.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $999/month | $5/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2012 |
| Headquarters | San Francisco, USA | Boulder, USA |
Overview
Rootly
Rootly is an incident management platform built directly into Slack to help you handle outages without leaving your workspace. When a crisis hits, you can declare incidents instantly, and the tool automatically creates dedicated channels, invites the right responders, and sets up Zoom meetings. It eliminates the chaotic manual work of updating stakeholders and tracking timelines so your engineers can focus entirely on fixing the technical problem.
You can also use the platform to standardize your post-incident process by generating automated retrospectives and tracking follow-up action items. By capturing every event and communication in real-time, you build a searchable database of system knowledge. This helps your team identify recurring patterns, reduce your mean time to resolution, and maintain higher service availability for your customers.
Splunk On-Call
Splunk On-Call, formerly known as VictorOps, is a purpose-built incident management platform designed to make on-call rotations less painful for your engineering teams. You can automate the entire incident lifecycle by routing alerts from your monitoring tools directly to the right person at the right time. By centralizing your alert data, the platform ensures that your team has the full context needed to diagnose problems without switching between multiple tabs or tools during a crisis.
You can manage complex on-call schedules, set up automated escalation policies, and use native mobile apps to respond to incidents from anywhere. The software focuses on reducing your Mean Time to Resolution (MTTR) by providing a collaborative timeline where your team can chat, share snippets, and track remediation steps in real-time. It is particularly effective for DevOps and SRE teams in mid-market to enterprise organizations who need to maintain high service availability.
Overview
Rootly Features
- Slack-Native Operations Manage your entire incident lifecycle directly within Slack using simple commands to declare, update, and resolve issues.
- Automated Workflows Trigger custom workflows that automatically create Jira tickets, start bridge calls, and notify stakeholders based on incident severity.
- Service Catalog Maintain a clear map of your infrastructure so you can instantly identify service owners and dependencies during a failure.
- Automated Retrospectives Generate comprehensive post-mortem drafts automatically using the timeline of events and chat logs captured during the incident.
- On-Call Scheduling Coordinate your rotations and escalations to ensure the right subject matter expert is always alerted the moment things break.
- Status Page Integration Update your customers in real-time by pushing incident details directly to your public or private status pages.
Splunk On-Call Features
- Automated Escalation. Set up custom rules to ensure critical alerts automatically find the right engineer based on your live on-call schedules.
- Incident Timeline. View a unified stream of monitoring data and team chat to understand exactly what happened and when.
- Mobile Incident Management. Acknowledge, resolve, and reroute incidents directly from your phone using native iOS and Android applications.
- Transmogrifier. Attach runbooks, graphs, and automated notes to incoming alerts so you have instant context for every page.
- On-Call Scheduling. Create and manage fair rotations with drag-and-drop shifts and easy overrides for vacations or sick leave.
- Reporting and Analytics. Track your MTTR and alert volume trends to identify burnout risks and improve your system reliability.
Pricing Comparison
Rootly Pricing
- Unlimited incidents
- Unlimited workflows
- Slack & Microsoft Teams integration
- Automated retrospectives
- Service catalog
- Standard support
- Everything in Pro, plus:
- Custom RBAC and SSO
- Multi-organization support
- Dedicated success manager
- 99.9% Uptime SLA
- Custom contract and billing
Splunk On-Call Pricing
- On-call scheduling
- Email and SMS notifications
- Mobile app access
- Basic integrations
- Incident history
- Everything in Starter, plus:
- Unlimited integrations
- The Transmogrifier tool
- Advanced reporting
- Post-incident reviews
- Stakeholder notifications
Pros & Cons
Rootly
Pros
- Deep Slack integration keeps responders in one place
- Significantly reduces manual administrative work during outages
- Highly customizable workflows fit unique team processes
- Simplifies the creation of detailed post-mortem reports
- Fast setup and intuitive interface for new users
Cons
- High starting price point for very small startups
- Initial workflow configuration requires some time investment
- Mobile experience is primarily reliant on Slack app
Splunk On-Call
Pros
- Highly flexible on-call scheduling and rotation management
- Excellent mobile app for managing alerts remotely
- Seamless integration with the broader Splunk ecosystem
- Transmogrifier feature provides great context for alerts
Cons
- Initial configuration can be complex for new users
- User interface feels dated compared to some competitors
- Pricing can become significant for very large teams