Cloudbeds
Cloudbeds is a hospitality management software that combines property management, channel distribution, and booking engine capabilities into a single platform to help independent hotels and rentals increase their global reach.
Stayntouch
Stayntouch provides a cloud-native hotel property management system that simplifies operations through mobile check-in, guest self-service kiosks, and streamlined front-desk workflows to enhance the overall guest experience.
Quick Comparison
| Feature | Cloudbeds | Stayntouch |
|---|---|---|
| Website | cloudbeds.com | stayntouch.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2013 |
| Headquarters | San Diego, USA | Bethesda, USA |
Overview
Cloudbeds
Cloudbeds is a unified hospitality platform designed to help you run your lodging business more efficiently. Instead of juggling multiple disconnected tools, you get a single system that syncs your front desk, housekeeping, and accounting. You can manage your daily operations through a visual calendar that updates in real-time, ensuring you never double-book a room again.
The platform helps you grow your revenue by connecting your inventory to hundreds of online travel agencies like Booking.com and Expedia. You also get a commission-free booking engine to convert more visitors directly on your own website. Whether you manage a boutique hotel, a hostel, or a vacation rental, the software scales to your specific needs with tiered pricing and modular add-ons.
Stayntouch
Stayntouch is a cloud-native property management system (PMS) designed to liberate your hotel staff from the front desk. You can manage your entire property from a tablet or mobile device, allowing your team to engage with guests anywhere on the premises. The platform focuses on removing technical barriers, offering a user-friendly interface that reduces training time for new staff members while automating routine administrative tasks.
You can empower your guests with choice through mobile check-in and digital room keys, or provide self-service options via sleek lobby kiosks. Whether you run a boutique hotel, a luxury resort, or a multi-property group, the software helps you increase ancillary revenue through automated upsell prompts and real-time room status updates. It solves the problem of rigid, legacy systems by providing a flexible, API-first architecture that evolves with your business needs.
Overview
Cloudbeds Features
- Property Management System Manage check-ins, check-outs, and guest folios from a drag-and-drop calendar that keeps your entire team in sync.
- Channel Manager Distribute your rooms across 300+ global channels instantly and keep your rates and availability updated everywhere automatically.
- Booking Engine Accept direct, commission-free reservations on your website and social media pages to increase your overall profit margins.
- Revenue Management Adjust your pricing automatically based on market demand and competitor rates to ensure you always get the best price.
- Guest Engagement Send automated pre-arrival and post-stay emails or text messages to improve guest satisfaction and drive repeat business.
- Integrated Payments Process credit cards and digital payments securely within the platform to simplify your checkout and reconciliation process.
Stayntouch Features
- Mobile Guest Welcome. Let your guests skip the line by checking in and out directly from their own smartphones.
- Smart Kiosk Solutions. Deploy self-service kiosks in your lobby to handle registration, key encoding, and walk-in bookings efficiently.
- Mobile Housekeeping. Update room statuses in real-time from mobile devices so your front desk knows exactly when rooms are ready.
- Automated Upselling. Boost your bottom line with automated offers for room upgrades and late check-outs sent to guest devices.
- Group Management. Handle complex group bookings and room blocks with simplified tools designed for high-volume event coordination.
- Advanced Reporting. Access real-time data on occupancy, revenue, and staff performance from any device with an internet connection.
Pricing Comparison
Cloudbeds Pricing
Stayntouch Pricing
Pros & Cons
Cloudbeds
Pros
- All-in-one system eliminates the need for third-party integrations
- User interface is modern and easy for new staff to learn
- Channel manager syncs quickly to prevent overbookings
- Excellent customer support available in multiple languages
Cons
- Initial setup and data migration can be time-consuming
- Reporting tools can feel complex for very small properties
- Mobile app has fewer features than the desktop version
Stayntouch
Pros
- Intuitive interface significantly reduces staff training time
- Mobile functionality allows for flexible guest interactions
- Automated check-in reduces lobby congestion during peaks
- Frequent software updates add useful new features
- Strong integration capabilities with modern hotel tech
Cons
- Initial setup and configuration can be time-consuming
- Custom reporting tools have a slight learning curve
- Customer support response times vary during weekends