Hostaway
Hostaway is an all-in-one vacation rental management software that helps property managers scale their business by automating operations, managing channel distributions, and centralizing guest communications into a single dashboard.
Stayntouch
Stayntouch provides a cloud-native hotel property management system that simplifies operations through mobile check-in, guest self-service kiosks, and streamlined front-desk workflows to enhance the overall guest experience.
Quick Comparison
| Feature | Hostaway | Stayntouch |
|---|---|---|
| Website | hostaway.com | stayntouch.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2013 |
| Headquarters | Helsinki, Finland | Bethesda, USA |
Overview
Hostaway
Hostaway is a comprehensive platform designed to help you manage and scale your vacation rental business with ease. Whether you handle a handful of properties or manage thousands, you can centralize your entire operation by connecting with major booking channels like Airbnb, VRBO, and Booking.com. You can eliminate double bookings and manual updates by using the industry-leading channel manager that syncs availability and rates in real-time.
The software solves the complexity of multi-channel hosting by providing a unified inbox for all guest messages and automated tools for tasks like cleaning coordination and payment processing. You can build your own direct booking website to reduce commission fees and use the open API to connect with hundreds of industry tools. It is built specifically for property managers who need a reliable, scalable solution to grow their portfolio without increasing their administrative workload.
Stayntouch
Stayntouch is a cloud-native property management system (PMS) designed to liberate your hotel staff from the front desk. You can manage your entire property from a tablet or mobile device, allowing your team to engage with guests anywhere on the premises. The platform focuses on removing technical barriers, offering a user-friendly interface that reduces training time for new staff members while automating routine administrative tasks.
You can empower your guests with choice through mobile check-in and digital room keys, or provide self-service options via sleek lobby kiosks. Whether you run a boutique hotel, a luxury resort, or a multi-property group, the software helps you increase ancillary revenue through automated upsell prompts and real-time room status updates. It solves the problem of rigid, legacy systems by providing a flexible, API-first architecture that evolves with your business needs.
Overview
Hostaway Features
- Channel Manager Sync your calendars, rates, and listings across Airbnb, VRBO, and Expedia instantly to prevent overbookings.
- Unified Inbox Read and respond to every guest message from every channel in one single, organized conversation thread.
- Direct Booking Engine Create your own professional website to accept direct reservations and save money on third-party channel commissions.
- Automated Messaging Schedule check-in instructions and review reminders to be sent automatically based on specific guest triggers.
- Task Management Coordinate your cleaning and maintenance teams by automatically assigning tasks and tracking their completion status.
- Payment Processing Collect payments, security deposits, and guest identities securely through integrated gateways like Stripe and PayPal.
- Multi-Unit Support Manage complex property types like boutique hotels or multi-unit buildings with specialized inventory management tools.
- Owner Portal Give your property owners transparent access to performance reports, monthly statements, and upcoming booking data.
Stayntouch Features
- Mobile Guest Welcome. Let your guests skip the line by checking in and out directly from their own smartphones.
- Smart Kiosk Solutions. Deploy self-service kiosks in your lobby to handle registration, key encoding, and walk-in bookings efficiently.
- Mobile Housekeeping. Update room statuses in real-time from mobile devices so your front desk knows exactly when rooms are ready.
- Automated Upselling. Boost your bottom line with automated offers for room upgrades and late check-outs sent to guest devices.
- Group Management. Handle complex group bookings and room blocks with simplified tools designed for high-volume event coordination.
- Advanced Reporting. Access real-time data on occupancy, revenue, and staff performance from any device with an internet connection.
Pricing Comparison
Hostaway Pricing
Stayntouch Pricing
Pros & Cons
Hostaway
Pros
- Extremely reliable sync with major booking channels
- Highly responsive and knowledgeable customer support team
- User-friendly interface that is easy to navigate
- Extensive list of third-party software integrations
- Robust mobile app for managing tasks remotely
Cons
- Initial setup and onboarding takes significant time
- Custom pricing makes it hard to compare costs
- Advanced reporting features have a learning curve
Stayntouch
Pros
- Intuitive interface significantly reduces staff training time
- Mobile functionality allows for flexible guest interactions
- Automated check-in reduces lobby congestion during peaks
- Frequent software updates add useful new features
- Strong integration capabilities with modern hotel tech
Cons
- Initial setup and configuration can be time-consuming
- Custom reporting tools have a slight learning curve
- Customer support response times vary during weekends