Stonly
Stonly is a versatile knowledge management platform that helps you create interactive step-by-step guides, troubleshooters, and help centers to provide personalized self-service support for your customers and employees.
Stravito
Stravito is a centralized knowledge management platform that uses AI-powered search to help global consumer enterprises store, discover, and share internal market research and insights.
Quick Comparison
| Feature | Stonly | Stravito |
|---|---|---|
| Website | stonly.com | stravito.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $199/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2017 |
| Headquarters | Paris, France | Stockholm, Sweden |
Overview
Stonly
Stonly helps you move away from static help articles by turning your documentation into interactive, step-by-step guides. Instead of forcing your customers to read through long walls of text, you can lead them through personalized paths based on their specific needs or technical skill level. This approach ensures they get exactly the right answer at the right time, whether they are troubleshooting a technical issue or learning a new feature.
You can embed these guides directly into your website, app, or help center to provide support exactly where your users are. The platform is designed for customer success teams, product managers, and HR professionals who want to reduce support tickets and improve user adoption. By offering a more engaging way to consume information, you can deflect common queries and empower your team to focus on more complex tasks.
Stravito
Stravito provides you with a centralized hub to manage all your company's market research and consumer insights. Instead of digging through scattered folders or old emails, you can upload reports, data sets, and presentations into a single, searchable repository. The platform uses intelligent indexing to make every word within your documents discoverable, ensuring your team never pays for the same research twice.
You can create customized collections to organize findings by project, region, or consumer segment. The interface feels like a consumer-grade search engine, allowing you to find specific answers across thousands of documents in seconds. It is designed specifically for large enterprise organizations in industries like FMCG, retail, and healthcare where staying close to consumer trends is critical for growth.
Overview
Stonly Features
- Interactive Step Guides Build branching paths that let your users choose their own journey based on their specific problems or goals.
- In-App Widgets Place your help guides directly inside your product so users can find answers without leaving their current page.
- Smart Search Provide a powerful search bar that surfaces relevant interactive guides and articles instantly to reduce support friction.
- No-Code Editor Create and update complex troubleshooting flows using a simple visual interface that requires zero technical or coding skills.
- Version Control Manage different versions of your content and schedule updates to ensure your documentation always matches your latest product.
- Advanced Analytics Track where users drop off in your guides so you can identify and fix confusing steps in your documentation.
Stravito Features
- AI-Powered Search. Find exact answers within your documents using natural language search that understands context and indexes every word automatically.
- Personalized Feed. Stay updated on the latest research with a home screen tailored to your interests, regions, and followed topics.
- Insight Collections. Group related reports and data into visual collections to tell a complete story about specific consumer behaviors.
- Automatic Categorization. Save time on manual tagging as the system automatically organizes your uploaded files by date, geography, and content type.
- Secure Sharing. Share sensitive research securely across global teams with enterprise-grade permissions and single sign-on integration.
- Usage Analytics. Track which research pieces are most popular and identify knowledge gaps within your organization using detailed engagement dashboards.
Pricing Comparison
Stonly Pricing
- Up to 3,000 monthly triggers
- 3 admin seats included
- Full interactive guide builder
- Knowledge base hosting
- Standard integrations
- Email support
- Everything in Starter, plus:
- Up to 10,000 monthly triggers
- 5 admin seats included
- Advanced analytics and reporting
- Multi-language support
- Priority customer support
Stravito Pricing
Pros & Cons
Stonly
Pros
- Interactive branching paths significantly reduce support ticket volume
- Easy to build complex guides without needing developers
- Clean and modern interface for both creators and end-users
- Flexible embedding options work across web and mobile apps
Cons
- Starting price point is high for very small startups
- Initial setup of complex branching logic takes time
- Limited customization options for the widget's CSS
Stravito
Pros
- Extremely intuitive interface resembles a consumer search engine
- Reduces time spent searching for existing research reports
- Excellent visual presentation of data and insights
- Simplifies the onboarding process for new team members
Cons
- Requires significant initial effort to upload legacy documents
- Custom enterprise pricing is high for smaller teams
- Limited advanced statistical analysis tools within the platform