Hotjar
Hotjar is a comprehensive website analytics and user feedback platform that combines heatmaps, session recordings, and surveys to help you understand how visitors interact with your site and why.
SurveyLegend
SurveyLegend is a cloud-based survey software that allows you to create mobile-friendly, visual questionnaires with a drag-and-drop editor to gather actionable insights from your audience.
Quick Comparison
| Feature | Hotjar | SurveyLegend |
|---|---|---|
| Website | hotjar.com | surveylegend.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 15 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2011 |
| Headquarters | St Julian's, Malta | Lund, Sweden |
Overview
Hotjar
Hotjar gives you a clear picture of how people actually use your website, going beyond standard numbers and graphs. You can watch real session recordings to see where users get stuck and use heatmaps to visualize where they click, move, and scroll. This helps you identify friction points in your user journey and discover which parts of your pages attract the most attention.
You can also gather direct feedback through on-site surveys and feedback widgets to understand the 'why' behind user behavior. Whether you are a solo founder or part of a large product team, the platform helps you make data-driven decisions to improve conversion rates and user satisfaction. It offers a generous free-forever plan for small sites and scales with your traffic as you grow.
SurveyLegend
SurveyLegend is a flexible survey platform designed to help you create professional, mobile-ready questionnaires without needing any coding or design skills. You can build everything from simple polls to complex market research studies using a visual drag-and-drop interface. The platform focuses heavily on aesthetics, ensuring your surveys look engaging on smartphones, tablets, and desktops alike to help increase your response rates.
You can customize every aspect of your survey's appearance, including fonts, colors, and background images, to match your brand identity perfectly. Beyond just collecting data, the software provides real-time analytics and data visualization tools so you can spot trends immediately. Whether you are a student, a small business owner, or part of a large corporation, you can use these tools to gather feedback, conduct academic research, or measure customer satisfaction effectively.
Overview
Hotjar Features
- Visual Heatmaps See where your users click, move, and scroll so you can identify which content captures their attention most.
- Session Recordings Watch real-time playbacks of users navigating your site to find bugs and understand why they drop off.
- On-Site Surveys Create targeted surveys that appear at the perfect moment to ask users about their experience and pain points.
- Feedback Widgets Add a simple tab to your site so visitors can give you instant visual feedback on specific elements.
- User Interviews Recruit and host moderated research sessions with your actual users to get deep qualitative insights into their needs.
- Funnel Analysis Track exactly where users leave your conversion path and watch recordings of those specific sessions to fix issues.
SurveyLegend Features
- Visual Drag-and-Drop Editor. Build your surveys visually by dragging elements onto the canvas and seeing changes in real-time without writing code.
- Mobile-First Design. Ensure your surveys look perfect on every device with responsive layouts that automatically adapt to screens of all sizes.
- Logic and Branching. Create personalized paths for your respondents by showing or hiding questions based on their previous answers.
- Real-Time Analytics. Watch your data come to life with live charts and graphs that update the moment a respondent submits their answers.
- White Label Branding. Remove third-party branding and add your own logos and themes to maintain a professional look for your business.
- Media Integration. Make your surveys more engaging by easily embedding images and videos directly into your questions and answer choices.
Pricing Comparison
Hotjar Pricing
- Up to 35 daily sessions
- Unlimited heatmaps
- Automatic data capture
- Create up to 3 surveys
- Create up to 3 feedback widgets
- Everything in Basic, plus:
- Up to 100 daily sessions
- Filter and segment data
- Events API for custom tracking
- Identify specific user attributes
- Unlimited surveys and widgets
SurveyLegend Pricing
- 3 surveys per account
- Unlimited questions
- Unlimited responses
- Share via link or social media
- Basic real-time analytics
- Everything in Starter, plus:
- 20 surveys per account
- Export data (CSV, Excel, PDF)
- Upload up to 30 images
- Conditional logic and branching
- No SurveyLegend ads
Pros & Cons
Hotjar
Pros
- Extremely easy to set up with a single tracking code
- Visual heatmaps make data easy to explain to stakeholders
- Generous free plan for small websites and startups
- Session recordings provide immediate clarity on technical bugs
Cons
- Can slightly impact site speed if not configured correctly
- Data sampling on lower tiers may miss some sessions
- Pricing can scale quickly for high-traffic websites
SurveyLegend
Pros
- Extremely intuitive drag-and-drop interface for beginners
- Superior visual customization compared to traditional survey tools
- Surveys perform exceptionally well on mobile devices
- Generous free plan with unlimited responses
- Real-time data visualization is clear and helpful
Cons
- Data export is restricted on the free tier
- Limited advanced features like piping or complex API triggers
- Learning curve for complex skip logic setup