Service Fusion
Service Fusion is an all-in-one field service management software that helps you manage your entire business from the office or the field with integrated scheduling, dispatching, and invoicing.
Swept
Swept is a specialized janitorial software designed to help commercial cleaning business owners manage remote teams, track time, and improve client communication through a mobile-first platform.
Quick Comparison
| Feature | Service Fusion | Swept |
|---|---|---|
| Website | servicefusion.com | sweptworks.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $196/month | $99/month |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2014 |
| Headquarters | Irving, USA | Halifax, Canada |
Overview
Service Fusion
Service Fusion provides a centralized platform to run your field service business more efficiently without the high cost of enterprise solutions. You can manage your entire customer lifecycle from the initial lead and estimate to scheduling, dispatching, and final invoicing. By moving your operations to the cloud, you eliminate paper-based tracking and ensure your office staff and field technicians stay perfectly synced in real-time.
The platform is designed specifically for service contractors like HVAC, plumbing, electrical, and roofing companies who need to scale their operations. You can track your fleet with integrated GPS, communicate with customers via automated texts, and accept payments instantly in the field. It helps you reduce administrative overhead while providing a more professional experience for your customers through branded communication and easy-to-read digital estimates.
Swept
Swept is a dedicated platform built specifically for the unique challenges of running a commercial cleaning business. You can move away from messy spreadsheets and paper logs by centralizing your operations in one mobile-friendly hub. The software focuses on the three pillars of janitorial success: managing your cleaners, satisfying your clients, and gaining clear visibility into your business profitability.
You can track employee hours using GPS-verified check-ins, ensuring your team is exactly where they need to be. The platform also allows you to provide clear instructions through multilingual translations, which helps you support a diverse workforce and maintain high cleaning standards. By using the integrated inspection tools, you can catch issues before your clients do, helping you retain contracts and grow your reputation.
Overview
Service Fusion Features
- Smart Scheduling Drag and drop jobs onto a visual calendar to dispatch technicians based on their skills and current location.
- Mobile Field App Give your technicians access to job details, photos, and customer history directly from their smartphones or tablets.
- Digital Estimates Create and send professional, branded estimates that your customers can review and sign electronically from any device.
- Integrated Invoicing Convert completed jobs into invoices instantly and collect credit card or ACH payments while still on-site.
- Customer Management Store detailed service histories, equipment information, and multiple locations for every customer in a searchable database.
- GPS Fleet Tracking Monitor your vehicles in real-time to optimize routes, reduce fuel costs, and provide accurate arrival times.
Swept Features
- GPS Check-ins. Verify that your cleaners are on-site in real-time with location-based clock-ins that ensure accurate payroll and accountability.
- Enhanced Inspections. Create digital checklists and upload photos during walkthroughs to maintain high quality standards and share professional reports with clients.
- Multilingual Messaging. Bridge communication gaps by automatically translating your instructions and messages into your cleaners' preferred native languages.
- Problem Reporting. Receive instant alerts when your team encounters issues on-site so you can resolve problems before the client even notices.
- Supply Tracking. Monitor cleaning supply levels at every location and receive requests from your team so you never run out of essentials.
- Client Messaging. Communicate directly with your customers through a professional portal to build trust and handle requests without endless phone calls.
Pricing Comparison
Service Fusion Pricing
- Unlimited users
- Customer management (CRM)
- Scheduling and dispatching
- Estimates and invoicing
- Mobile technician app
- Reporting and dashboards
- Everything in Starter, plus:
- Job photo uploads
- Customer web portal
- Inventory management
- Purchase orders
- QuickBooks integration
Swept Pricing
- Up to 5 locations
- Mobile app for cleaners
- GPS check-in/out
- Shift scheduling
- Basic reporting
- Problem reporting
- Everything in Starter, plus:
- Unlimited locations
- Advanced inspections
- Client messaging portal
- Supply management
- Enhanced multilingual support
Pros & Cons
Service Fusion
Pros
- Flat-fee pricing allows for unlimited users without extra costs
- Centralized dashboard makes dispatching multiple crews simple
- Mobile app keeps field technicians connected to office data
- Professional digital estimates help improve customer win rates
- Responsive customer support helps with initial setup and training
Cons
- Mobile app can experience occasional syncing delays
- Initial setup requires significant time for data migration
- Reporting tools can be difficult to customize deeply
Swept
Pros
- Significantly reduces time spent on manual scheduling
- Improves cleaner accountability with GPS tracking
- Translation features help manage diverse teams effectively
- Mobile app is easy for cleaners to learn
- Professional inspection reports help retain client contracts
Cons
- Initial setup of locations requires significant time
- Occasional GPS sync issues in low-service areas
- Pricing is not publicly listed on website