ServiceTrade
ServiceTrade is a comprehensive business management software designed for commercial service contractors to streamline operations, manage complex workflows, and increase profit margins through digitized service and sales processes.
Swept
Swept is a specialized janitorial software designed to help commercial cleaning business owners manage remote teams, track time, and improve client communication through a mobile-first platform.
Quick Comparison
| Feature | ServiceTrade | Swept |
|---|---|---|
| Website | servicetrade.com | sweptworks.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2014 |
| Headquarters | Durham, USA | Halifax, Canada |
Overview
ServiceTrade
ServiceTrade helps you manage every aspect of your commercial service business, from initial inspection to final invoicing. You can move away from paper-based systems and centralize your operations in a single platform that connects your office staff with technicians in the field. It specifically targets companies performing recurring maintenance, inspections, and repairs in industries like fire protection, HVAC, and mechanical services.
You can improve your technician productivity by providing them with mobile tools to document work with photos and videos. The platform also helps you grow revenue by automatically generating professional quotes for recommended repairs discovered during inspections. By providing your customers with a digital portal to view service history and reports, you build trust and increase long-term loyalty.
Swept
Swept is a dedicated platform built specifically for the unique challenges of running a commercial cleaning business. You can move away from messy spreadsheets and paper logs by centralizing your operations in one mobile-friendly hub. The software focuses on the three pillars of janitorial success: managing your cleaners, satisfying your clients, and gaining clear visibility into your business profitability.
You can track employee hours using GPS-verified check-ins, ensuring your team is exactly where they need to be. The platform also allows you to provide clear instructions through multilingual translations, which helps you support a diverse workforce and maintain high cleaning standards. By using the integrated inspection tools, you can catch issues before your clients do, helping you retain contracts and grow your reputation.
Overview
ServiceTrade Features
- Smart Scheduling Assign the right technicians to jobs based on their skills and location using a visual drag-and-drop dispatch board.
- Mobile Field App Equip your technicians to record photos, videos, and audio notes directly from the job site to document proof of service.
- Digital Inspection Reports Generate professional, code-compliant inspection reports instantly that you can share with customers through a secure online portal.
- Automated Quoting Convert technician recommendations into professional digital quotes that your customers can review and approve with a single click.
- Customer Service Portal Give your clients 24/7 access to their service history, upcoming appointments, and pending quotes to reduce administrative phone calls.
- Service Link Send automated arrival notifications and post-service summaries to your customers to keep them informed throughout the entire process.
Swept Features
- GPS Check-ins. Verify that your cleaners are on-site in real-time with location-based clock-ins that ensure accurate payroll and accountability.
- Enhanced Inspections. Create digital checklists and upload photos during walkthroughs to maintain high quality standards and share professional reports with clients.
- Multilingual Messaging. Bridge communication gaps by automatically translating your instructions and messages into your cleaners' preferred native languages.
- Problem Reporting. Receive instant alerts when your team encounters issues on-site so you can resolve problems before the client even notices.
- Supply Tracking. Monitor cleaning supply levels at every location and receive requests from your team so you never run out of essentials.
- Client Messaging. Communicate directly with your customers through a professional portal to build trust and handle requests without endless phone calls.
Pricing Comparison
ServiceTrade Pricing
Swept Pricing
- Up to 5 locations
- Mobile app for cleaners
- GPS check-in/out
- Shift scheduling
- Basic reporting
- Problem reporting
- Everything in Starter, plus:
- Unlimited locations
- Advanced inspections
- Client messaging portal
- Supply management
- Enhanced multilingual support
Pros & Cons
ServiceTrade
Pros
- Excellent documentation of field work with photos and videos
- Streamlines the quoting process for repair recommendations
- Professional digital reports impress commercial clients
- Strong focus on recurring maintenance and compliance
- User-friendly mobile interface for field technicians
Cons
- Initial setup and data migration requires significant time
- Higher price point compared to basic scheduling tools
- Reporting customization can be complex for new users
- Occasional sync delays between mobile and office apps
Swept
Pros
- Significantly reduces time spent on manual scheduling
- Improves cleaner accountability with GPS tracking
- Translation features help manage diverse teams effectively
- Mobile app is easy for cleaners to learn
- Professional inspection reports help retain client contracts
Cons
- Initial setup of locations requires significant time
- Occasional GPS sync issues in low-service areas
- Pricing is not publicly listed on website