MSP360
MSP360 provides a centralized backup and IT management platform designed to help you protect data across cloud and on-premise environments while managing remote endpoints from a single console.
Sync.com
Sync.com is a secure cloud storage and file sharing platform that provides end-to-end encryption to protect your data privacy while enabling seamless team collaboration and document management.
Quick Comparison
| Feature | MSP360 | Sync.com |
|---|---|---|
| Website | msp360.com | sync.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✓ 15 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2011 |
| Headquarters | Pittsburgh, USA | Toronto, Canada |
Overview
MSP360
MSP360 offers a unified platform to manage your backup, recovery, and remote IT operations. You can protect data across Windows, macOS, Linux, and Microsoft 365 environments while choosing your own cloud storage provider like AWS, Azure, or Wasabi. This flexibility allows you to maintain full control over your data storage costs and security policies without being locked into a single vendor's ecosystem.
The platform is specifically built for MSPs and IT departments that need to scale their operations efficiently. You can monitor all your endpoints through a single web-based dashboard, automate backup schedules, and provide remote support to your team or clients instantly. By combining backup with remote management tools, you reduce the number of separate applications needed to keep your infrastructure running smoothly.
Sync.com
Sync.com provides a secure space for you to store, share, and access your files from anywhere. Unlike traditional cloud providers, it uses zero-knowledge encryption, which means only you hold the keys to your data. You can safeguard your most sensitive documents while ensuring your team stays productive with shared folders and centralized management tools.
You can easily back up your entire computer, restore previous versions of files, and wipe data remotely if a device is lost. The platform helps you meet strict compliance requirements like HIPAA and GDPR without changing how you work. Whether you are a solo professional or part of a large enterprise, you get a private cloud that keeps your business running smoothly and securely.
Overview
MSP360 Features
- Cross-Platform Backups Protect your entire fleet by running automated backups for Windows, macOS, Linux, and VMware systems from one console.
- Cloud Storage Choice Connect your own storage accounts from AWS, Google Cloud, or Azure to keep full control over your data.
- Remote Monitoring Track the health of your endpoints in real-time and receive instant alerts before small issues become major system failures.
- Remote Desktop Access and control remote computers securely to provide instant technical support to your team or clients anywhere.
- Immutability & Ransomware Protection Lock your backup data to prevent unauthorized changes or deletions, ensuring you can always recover from a cyberattack.
- Centralized Management Manage thousands of endpoints, deploy software updates, and run scripts across your entire network from a single web dashboard.
Sync.com Features
- Zero-Knowledge Encryption. Protect your files with end-to-end encryption that ensures only you can access your data—not even Sync can see it.
- Secure File Sharing. Send files to anyone using password-protected links, expiry dates, and download limits to maintain total control over your information.
- Remote Device Wipe. Keep your data safe by remotely deleting synced files from any connected device if it is lost or stolen.
- File Versioning. Roll back any file to a previous version to recover from accidental changes, deletions, or ransomware attacks effortlessly.
- Selective Sync. Choose exactly which folders stay on your computer and which stay in the cloud to save local disk space.
- Global Compliance. Meet HIPAA, GDPR, and PIPEDA requirements automatically with built-in privacy protections designed for regulated industries.
Pricing Comparison
MSP360 Pricing
Sync.com Pricing
- 5 GB secure storage
- Basic sharing features
- End-to-end encryption
- Mobile and desktop apps
- Sync Vault for archiving
- Everything in Free, plus:
- 2 TB total storage
- Unlimited data transfer
- Advanced sharing controls
- 180-day file recovery
- Priority email support
Pros & Cons
MSP360
Pros
- Excellent flexibility in choosing your own cloud storage provider
- Centralized dashboard makes managing multiple clients or departments simple
- Reliable image-based backups for quick disaster recovery
- Responsive technical support team helps resolve configuration issues quickly
Cons
- Initial setup can be complex for non-technical users
- Web interface can occasionally feel slow with many endpoints
- Reporting features could be more customizable for client presentations
Sync.com
Pros
- Superior privacy with zero-knowledge encryption
- Easy to set up and use
- Very affordable pricing compared to competitors
- Reliable file recovery and versioning history
- Excellent compliance features for healthcare and legal
Cons
- Slower upload speeds due to encryption
- No third-party app integrations like Office 365
- Limited collaboration features compared to Google Drive
- No monthly billing option for most plans