Auvik
Auvik is a cloud-based network management software that provides IT teams with automated network discovery, real-time monitoring, and simplified troubleshooting to ensure consistent connectivity and performance across complex infrastructures.
Syncro
Syncro is an all-in-one RMM and PSA platform designed specifically for managed service providers to streamline operations, automate billing, and provide proactive IT support for their clients.
Quick Comparison
| Feature | Auvik | Syncro |
|---|---|---|
| Website | auvik.com | syncrosecure.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $139/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2017 |
| Headquarters | Waterloo, Canada | Seattle, USA |
Overview
Auvik
Auvik gives you full visibility into your network infrastructure without the manual effort of traditional mapping. You can automatically discover every device on your network, from switches and routers to firewalls and access points, creating a live map that updates the moment something changes. This means you no longer have to guess how your hardware is connected or spend hours updating static diagrams.
You can monitor network performance in real-time and receive alerts before small glitches turn into major outages. The platform simplifies troubleshooting by providing deep insights into traffic patterns and device health, allowing you to resolve connectivity issues in minutes rather than hours. It is designed for IT managed service providers (MSPs) and internal IT teams who need to manage multiple sites or complex environments efficiently.
Syncro
Syncro provides a unified platform that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) to help you run your IT business more efficiently. Instead of toggling between disconnected tools, you can manage your entire workflow—from automated patch management and remote desktop access to help desk ticketing and recurring billing—within a single, integrated interface.
You can proactively monitor your clients' endpoints, resolve issues before they escalate, and automate your most time-consuming administrative tasks. The platform is built specifically for managed service providers (MSPs) who want to scale their operations without the overhead of complex, fragmented systems. By centralizing your data, you gain better visibility into your profitability and technician productivity while providing a more responsive service to your customers.
Overview
Auvik Features
- Automated Network Discovery Find every device on your network automatically so you always have an accurate inventory without manual data entry.
- Live Topology Mapping View your entire network layout through dynamic maps that update instantly whenever you add or move hardware.
- Real-Time Alerting Get notified immediately when devices go down or performance dips so you can fix problems before users notice.
- Configuration Backup Back up your network device configurations automatically and restore them quickly to minimize downtime during hardware failures.
- Traffic Analysis Identify who is on your network and what they are doing with deep insights into bandwidth usage and patterns.
- Remote Management Access your network devices securely from anywhere through a web browser without needing a complex VPN setup.
Syncro Features
- Remote Monitoring. Monitor your clients' assets in real-time and receive instant alerts when systems require your attention or maintenance.
- Automated Billing. Sync your RMM data directly to your invoices to ensure you never miss a billable moment or asset.
- Patch Management. Schedule and automate software updates across all your managed endpoints to keep your clients' systems secure and compliant.
- Integrated Ticketing. Manage customer requests and technical issues from a centralized help desk that links directly to asset history.
- Remote Desktop. Launch secure remote sessions directly from the dashboard to troubleshoot and resolve client issues without leaving your desk.
- Scripting Engine. Deploy custom scripts across multiple devices simultaneously to automate repetitive maintenance tasks and system configurations.
Pricing Comparison
Auvik Pricing
Syncro Pricing
- Unlimited endpoints
- Full RMM & PSA features
- Remote desktop access
- Automated billing & invoicing
- Scripting & patch management
- Mobile app access
- Everything in Monthly, plus:
- Discounted per-technician rate
- Predictable annual budgeting
- Unlimited managed assets
- Priority support access
- Full platform integration
Pros & Cons
Auvik
Pros
- Automated mapping saves hours of manual documentation
- Intuitive interface makes complex networks easy to visualize
- Reliable alerting system prevents unexpected network downtime
- Fast setup process gets you running in minutes
Cons
- Pricing can be high for smaller environments
- Learning curve for advanced traffic analysis features
- Requires high bandwidth for continuous network scanning
Syncro
Pros
- Unlimited endpoint pricing allows for high-margin scaling
- Unified RMM and PSA eliminates data silos
- Fast and responsive web-based user interface
- Powerful scripting engine for advanced automation
- Frequent updates and new feature releases
Cons
- Mobile app has limited functionality compared to desktop
- Reporting tools can be difficult to customize
- Learning curve for complex automation workflows