Syncro Reviews, Pricing, Features & Alternatives in 2026
Syncro is an all-in-one RMM and PSA platform designed specifically for managed service providers to streamline operations, automate billing, and provide proactive IT support for their clients.
Syncro provides a unified platform that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) to help you run your IT business more efficiently. Instead of toggling between disconnected tools, you can manage your entire workflow—from automated patch management and remote desktop access to help desk ticketing and recurring billing—within a single, integrated interface.
You can proactively monitor your clients' endpoints, resolve issues before they escalate, and automate your most time-consuming administrative tasks. The platform is built specifically for managed service providers (MSPs) who want to scale their operations without the overhead of complex, fragmented systems. By centralizing your data, you gain better visibility into your profitability and technician productivity while providing a more responsive service to your customers.
Screenshots & Interface
Dashboard View
Main dashboard with project overview
Kanban Board
Kanban-style task management
Timeline View
Gantt chart timeline view
Automations
Workflow automation builder
Key Features
Stop wasting time switching between different IT tools. Syncro brings your RMM and PSA needs together so you can focus on growing your business and supporting your clients effectively.
Remote Monitoring
Monitor your clients' assets in real-time and receive instant alerts when systems require your attention or maintenance.
Automated Billing
Sync your RMM data directly to your invoices to ensure you never miss a billable moment or asset.
Patch Management
Schedule and automate software updates across all your managed endpoints to keep your clients' systems secure and compliant.
Integrated Ticketing
Manage customer requests and technical issues from a centralized help desk that links directly to asset history.
Remote Desktop
Launch secure remote sessions directly from the dashboard to troubleshoot and resolve client issues without leaving your desk.
Scripting Engine
Deploy custom scripts across multiple devices simultaneously to automate repetitive maintenance tasks and system configurations.
Integrations
Slack
QuickBooks Online
Xero
Bitdefender
Webroot
ScreenConnect
TeamViewer
Pax8
Chocolatey
Splashtop
Pricing Plans
Syncro uses a simple, predictable pricing model that charges per technician rather than per endpoint. This allows you to grow your managed device count without increasing your monthly software costs. You can start with a 14-day free trial to explore the full feature set before committing to a plan.
Based on feedback from IT professionals and MSP owners, here is what you can expect when using Syncro for your daily operations:
Pros
Unlimited endpoint pricing allows for high-margin scaling
Unified RMM and PSA eliminates data silos
Fast and responsive web-based user interface
Powerful scripting engine for advanced automation
Frequent updates and new feature releases
Cons
Mobile app has limited functionality compared to desktop
Reporting tools can be difficult to customize
Learning curve for complex automation workflows
Who Should Use Syncro?
Perfect for small to mid-sized managed service providers (1-50 technicians) who want to scale their endpoint count without increasing software costs.
Best for Company Sizes
small-business
mid-market
Popular Industries
IT Services
Our Verdict
Syncro is a top-tier choice if you are an MSP looking to simplify your tech stack. The per-technician pricing model is a massive advantage, as it allows you to add as many client devices as you want without your bill increasing.
While the reporting could be more flexible, the efficiency gained from having your ticketing and monitoring in one place is hard to beat. Highly recommended for growth-oriented IT firms that need a modern, fast, and integrated platform to manage their operations.
Ready to Try Syncro?
Start your 14-day free trial today—no credit card required. See why over 0 teams trust Syncro