Sakon
Sakon is a comprehensive platform for managing enterprise communications, mobile devices, and cloud services to help you control costs and orchestrate complex global connectivity and technology lifecycles.
Syncro
Syncro is an all-in-one RMM and PSA platform designed specifically for managed service providers to streamline operations, automate billing, and provide proactive IT support for their clients.
Quick Comparison
| Feature | Sakon | Syncro |
|---|---|---|
| Website | sakon.com | syncrosecure.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $139/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2017 |
| Headquarters | Concord, USA | Seattle, USA |
Overview
Sakon
Sakon provides a centralized platform to help you manage the entire lifecycle of your enterprise communications and connectivity. You can gain full visibility into your global telecom spend, mobile assets, and cloud services from a single pane of glass. The software automates complex workflows like procurement, inventory tracking, and invoice processing, allowing your IT and finance teams to eliminate manual errors and reduce unnecessary overhead.
You can use the platform to optimize your mobile fleet through automated provisioning and support, while also auditing telecom invoices to recover overcharges. It is designed specifically for large enterprises with complex, global footprints that need to scale their digital transformation efforts without losing control of their budget. By consolidating fragmented data into actionable insights, you can make smarter decisions about your technology investments.
Syncro
Syncro provides a unified platform that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) to help you run your IT business more efficiently. Instead of toggling between disconnected tools, you can manage your entire workflow—from automated patch management and remote desktop access to help desk ticketing and recurring billing—within a single, integrated interface.
You can proactively monitor your clients' endpoints, resolve issues before they escalate, and automate your most time-consuming administrative tasks. The platform is built specifically for managed service providers (MSPs) who want to scale their operations without the overhead of complex, fragmented systems. By centralizing your data, you gain better visibility into your profitability and technician productivity while providing a more responsive service to your customers.
Overview
Sakon Features
- Telecom Expense Management Automate your invoice processing and auditing to identify billing errors and recover costs across your global providers.
- Mobile Lifecycle Management Manage your mobile devices from procurement to retirement with automated workflows for staging, kitting, and deployment.
- Cloud Governance Track your cloud consumption and spend across multiple providers to ensure you only pay for the resources you use.
- Self-Service Portal Empower your employees to order devices and manage their own connectivity needs through a branded, intuitive interface.
- Inventory Management Maintain a real-time record of every circuit, device, and software license in your organization to prevent waste.
- Sourcing and Procurement Streamline how you buy technology by managing vendor contracts and competitive bidding processes within a single platform.
Syncro Features
- Remote Monitoring. Monitor your clients' assets in real-time and receive instant alerts when systems require your attention or maintenance.
- Automated Billing. Sync your RMM data directly to your invoices to ensure you never miss a billable moment or asset.
- Patch Management. Schedule and automate software updates across all your managed endpoints to keep your clients' systems secure and compliant.
- Integrated Ticketing. Manage customer requests and technical issues from a centralized help desk that links directly to asset history.
- Remote Desktop. Launch secure remote sessions directly from the dashboard to troubleshoot and resolve client issues without leaving your desk.
- Scripting Engine. Deploy custom scripts across multiple devices simultaneously to automate repetitive maintenance tasks and system configurations.
Pricing Comparison
Sakon Pricing
Syncro Pricing
- Unlimited endpoints
- Full RMM & PSA features
- Remote desktop access
- Automated billing & invoicing
- Scripting & patch management
- Mobile app access
- Everything in Monthly, plus:
- Discounted per-technician rate
- Predictable annual budgeting
- Unlimited managed assets
- Priority support access
- Full platform integration
Pros & Cons
Sakon
Pros
- Excellent visibility into complex global telecom billing
- Highly customizable workflows for mobile device deployment
- Strong automation for repetitive invoice auditing tasks
- Centralized data helps consolidate fragmented vendor relationships
Cons
- Initial implementation requires significant time and data
- Reporting interface has a slight learning curve
- Custom pricing is geared toward larger enterprise budgets
Syncro
Pros
- Unlimited endpoint pricing allows for high-margin scaling
- Unified RMM and PSA eliminates data silos
- Fast and responsive web-based user interface
- Powerful scripting engine for advanced automation
- Frequent updates and new feature releases
Cons
- Mobile app has limited functionality compared to desktop
- Reporting tools can be difficult to customize
- Learning curve for complex automation workflows