Switch
Switch is a cloud-based business phone system that integrates with Google Workspace and Microsoft 365 to provide teams with unified communication tools including voice, video, and messaging.
Telehouse
Telehouse provides secure data center colocation services and high-density connectivity solutions through a global network of carrier-neutral facilities to support your critical IT infrastructure and digital transformation.
Quick Comparison
| Feature | Switch | Telehouse |
|---|---|---|
| Website | switch.com | telehouse.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $15/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 1989 |
| Headquarters | San Ramon, USA | London, UK |
Overview
Switch
Switch (now primarily known as Dialpad) provides you with a modern, cloud-based phone system designed specifically for digital-first teams. You can manage your business calls, text messages, and video meetings from a single interface that lives on your laptop, tablet, or mobile device. By connecting directly to your existing productivity suites like Google Workspace or Microsoft 365, it eliminates the need for traditional desk phones and complex hardware setups.
You can easily set up new departments, assign local or toll-free numbers, and use built-in AI to transcribe your calls in real-time. The platform is built for flexibility, allowing your team to stay connected whether they are in the office or working remotely. It solves the problem of fragmented communication by consolidating your professional identity into one searchable, synced application.
Telehouse
Telehouse provides the physical infrastructure and connectivity you need to house your mission-critical IT equipment. Instead of managing your own server rooms, you can place your hardware in highly secure, climate-controlled environments that offer direct access to hundreds of carriers and internet exchanges. This setup ensures your applications stay online with high availability and low latency for your global users.
You can scale your infrastructure from a single rack to dedicated private suites as your business grows. The platform focuses on providing the 'meet-me' points where your network connects to the rest of the world, making it ideal for enterprises, cloud service providers, and financial institutions that require 100% uptime and robust disaster recovery capabilities.
Overview
Switch Features
- Unified Communications Handle your voice calls, team messages, and video meetings from a single app on any device you own.
- AI Call Transcription Get automated summaries and real-time transcriptions of your meetings so you never miss a critical action item.
- Workspace Integration Sync your contacts and calendars instantly with deep integrations for Google Workspace and Microsoft 365 environments.
- Smart Call Routing Set up custom IVR menus and department routing to ensure your customers always reach the right person.
- Real-time Analytics Track call volumes, peak times, and team performance with live dashboards that help you make data-driven decisions.
- Global Number Porting Keep your existing business numbers or instantly provision new local numbers in over 70 different countries.
Telehouse Features
- Global Colocation. House your IT infrastructure in over 45 carrier-neutral data centers across the Americas, Europe, and Asia-Pacific regions.
- Telehouse Interconnect. Connect directly to over 1,000 carriers, ISPs, and content providers to reduce your latency and transit costs.
- Cloud Link. Establish private, secure connections to major cloud providers like AWS, Azure, and Google Cloud through a single port.
- Remote Hands Support. Access on-site technical assistance 24/7 to perform hardware resets, cable management, and equipment audits without traveling.
- High-Density Power. Support your most demanding AI and high-performance computing workloads with advanced cooling and high-kilowatt power configurations.
- Multi-Layer Security. Protect your hardware with biometric access, 24/7 CCTV monitoring, and strict physical access protocols at every facility.
Pricing Comparison
Switch Pricing
- Unlimited calling and SMS
- AI-powered call transcriptions
- Google Workspace & M365 sync
- Real-time sentiment analysis
- Desk phone support
- 24/7 web and chat support
- Everything in Standard, plus:
- Global office support
- CRM integrations (Salesforce, Zendesk)
- API & Webhooks access
- International SMS capabilities
- Advanced ring groups
Telehouse Pricing
Pros & Cons
Switch
Pros
- Setup takes minutes without requiring IT hardware
- Excellent call quality over mobile data and Wi-Fi
- Seamless integration with Google and Microsoft contacts
- AI transcriptions are highly accurate and helpful
Cons
- Mobile app can drain battery during long calls
- Advanced reporting requires the higher-tier Pro plan
- Occasional lag when switching between desktop and mobile
Telehouse
Pros
- Unmatched connectivity to major global internet exchanges
- Exceptional uptime record for mission-critical applications
- Strategic data center locations in major financial hubs
- Highly responsive 24/7 on-site technical support teams
- Robust physical security measures at all facilities
Cons
- Premium pricing compared to smaller regional providers
- Complex onboarding process for highly regulated industries
- Limited self-service portal features for real-time monitoring