TherapyNotes vs Waystar Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

TherapyNotes

0.0 (0 reviews)

TherapyNotes is a specialized practice management software providing behavioral health professionals with integrated tools for electronic EHR charting, scheduling, billing, and telehealth to streamline mental health clinical workflows.

Starting at $49/mo
Free Trial 30 days
VS

Waystar

0.0 (0 reviews)

Waystar provides a unified healthcare payments platform that automates financial workflows to help providers collect more revenue and simplify the patient billing experience.

Starting at --
Free Trial NO FREE TRIAL

Quick Comparison

Feature TherapyNotes Waystar
Website therapynotes.com waystar.com
Pricing Model Subscription Custom
Starting Price $49/month Custom Pricing
FREE Trial ✓ 30 days free trial ✘ No free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment cloud saas mobile
Integrations Change Healthcare Waystar CardConnect Google Calendar Microsoft Outlook Epic Cerner Athenahealth Allscripts Meditech eClinicalWorks NextGen Healthcare Greenway Health Modernizing Medicine
Target Users solopreneur small-business mid-market small-business mid-market enterprise
Target Industries healthcare healthcare
Customer Count 0 0
Founded Year 2010 2017
Headquarters Horsham, USA Louisville, USA

Overview

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TherapyNotes

TherapyNotes is a dedicated practice management platform built specifically for mental and behavioral health professionals. You can manage your entire clinical workflow from a single dashboard, whether you run a solo practice or a large multi-clinician clinic. The system simplifies the complex nature of mental health documentation by providing specialty-specific note templates for intake, progress, and treatment plans.

You can automate your most time-consuming tasks like insurance claim submissions and appointment reminders. The platform includes a secure patient portal where your clients can digitally sign paperwork, request appointments, and pay their balances. By centralizing your scheduling, notes, and billing, you reduce administrative overhead and can focus more of your energy on providing quality patient care.

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Waystar

Waystar is a comprehensive healthcare payments platform designed to simplify the complex financial side of medicine. You can manage the entire revenue cycle from a single interface, whether you are running a small private practice or a massive health system. The software automates manual tasks like verifying insurance eligibility, submitting claims, and following up on denials, which allows your staff to focus more on patient care rather than paperwork.

You can also transform the patient experience by providing clear, upfront cost estimates and flexible digital payment options. By consolidating disparate financial tools into one cloud-based system, you gain better visibility into your accounts receivable and reduce the time it takes to get paid. It is built to handle the specific regulatory and billing needs of hospitals, laboratories, and ambulatory practices alike.

Overview

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TherapyNotes Features

  • Specialty EHR Notes Create professional clinical documents quickly with templates designed specifically for mental health intake, progress, and termination notes.
  • Integrated Scheduling Manage your calendar with ease and send automatic text, phone, or email reminders to your clients to reduce no-shows.
  • Electronic Billing Submit insurance claims electronically with one click and track your ERAs and payments directly within the platform.
  • Secure Patient Portal Give your clients a professional way to share documents, sign intake forms, and pay their bills online securely.
  • HIPAA-Compliant Telehealth Conduct secure video therapy sessions directly through your browser without requiring your clients to download extra software.
  • Credit Card Processing Accept all major credit cards at competitive rates and store payment methods securely for future client sessions.
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Waystar Features

  • Eligibility Verification. Verify patient insurance coverage in real-time before the appointment to prevent costly claim rejections and delays.
  • Claim Management. Submit and track claims across thousands of payers using automated workflows that catch errors before they reach the insurance company.
  • Denial Prevention. Identify the root causes of denied claims with AI-powered insights so you can fix issues and recover revenue faster.
  • Patient Cost Estimator. Generate accurate out-of-pocket estimates for your patients to improve transparency and increase the likelihood of upfront collections.
  • Digital Patient Payments. Offer your patients convenient ways to pay their bills online or via mobile devices to speed up your cash flow.
  • Advanced Analytics. Monitor your financial health with custom dashboards that track key performance indicators and identify areas for operational improvement.

Pricing Comparison

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TherapyNotes Pricing

Solo
$49
  • For 1 user/clinician
  • Unlimited patients and notes
  • HIPAA-compliant EHR
  • Appointment reminders
  • Credit card processing
  • Unlimited phone and email support
W

Waystar Pricing

Pros & Cons

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TherapyNotes

Pros

  • Highly intuitive interface designed for mental health workflows
  • Exceptional live phone support available for all users
  • Robust note templates that ensure clinical compliance
  • Reliable electronic insurance claim and ERA integration

Cons

  • Mobile experience is web-based rather than a native app
  • Limited customization options for specific clinical forms
  • Telehealth features may require additional fees for some users
A

Waystar

Pros

  • Consolidates multiple billing functions into one intuitive dashboard
  • Reduces manual data entry through high levels of automation
  • Excellent visibility into claim status and payer response times
  • Regular updates ensure compliance with changing healthcare regulations

Cons

  • Initial implementation requires significant time and staff training
  • Customer support response times can vary during peak periods
  • Reporting tools have a learning curve for advanced users
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