FSI Concept
FSI provides a comprehensive computer-aided facility management platform designed to help you streamline maintenance operations, manage assets, and optimize your entire built environment through data-driven insights.
The Receptionist
The Receptionist for iPad is a flexible visitor management software that helps you automate check-ins, enhance office security, and create a professional first impression for every guest.
Quick Comparison
| Feature | FSI Concept | The Receptionist |
|---|---|---|
| Website | fsiservices.com | thereceptionist.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $59/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1990 | 2013 |
| Headquarters | Harlow, UK | Denver, USA |
Overview
FSI Concept
FSI (now part of MRI Software) offers Concept, a flexible facility management platform that helps you oversee every aspect of your building operations. You can move away from reactive maintenance by scheduling automated work orders, tracking asset lifecycles, and managing third-party contractors from a single interface. The software centralizes your data so you can identify high-cost areas and improve overall building performance.
Whether you manage a single office or a global real estate portfolio, the platform adapts to your specific operational needs. You can empower your field technicians with mobile access to view task details and update statuses in real-time. By integrating your supply chain and compliance tracking, you ensure your facilities remain safe, efficient, and fully operational without the manual paperwork.
The Receptionist
The Receptionist for iPad helps you transform your front desk from a manual logbook into a digital hub. You can automate the entire visitor check-in process, from capturing photos and signatures to printing custom ID badges instantly. It solves the problem of interrupted workflows by sending automatic notifications to your staff via SMS, email, or Slack the moment their guest arrives.
You can also manage workplace safety by requiring visitors to sign digital NDAs or health screenings before they enter your facility. Whether you run a small boutique office or a high-traffic manufacturing plant, the platform scales to handle your specific compliance needs. It simplifies your daily operations by providing a real-time digital log of everyone in your building for emergency situations and reporting.
Overview
FSI Concept Features
- Asset Management Track the entire lifecycle of your equipment and property to maximize ROI and plan for future replacements.
- Planned Preventative Maintenance Schedule recurring maintenance tasks automatically to prevent equipment breakdowns and extend the life of your critical assets.
- Mobile Work Control Give your engineers the ability to receive, update, and close work orders directly from their mobile devices while on-site.
- Contractor Management Manage external service providers by tracking their performance, compliance documents, and costs within your central system.
- Helpdesk & Tasking Log reactive maintenance requests quickly and assign them to the right team members to ensure fast resolution times.
- Real-time Reporting Generate detailed reports on energy usage, maintenance costs, and team performance to make smarter, data-backed decisions.
The Receptionist Features
- Automated Notifications. Alert your employees instantly via Slack, Microsoft Teams, SMS, or email as soon as their visitors check in.
- Digital Document Signing. Require guests to sign NDAs, waivers, or safety agreements directly on the iPad before they gain access to your office.
- Custom Badge Printing. Print professional visitor badges automatically upon check-in so you can easily identify everyone currently in your building.
- Contactless Check-In. Allow visitors to check in using their own mobile devices by scanning a QR code to minimize physical contact.
- Visitor Photo Capture. Take high-quality photos of every guest during the check-in process to enhance your facility's security and record-keeping.
- Two-Way Communication. Send messages back to the iPad from your computer to let visitors know you are on your way.
Pricing Comparison
FSI Concept Pricing
The Receptionist Pricing
- Up to 25 employees
- Unlimited visitor check-ins
- SMS and email notifications
- Badge printing support
- Digital document storage
- Contactless check-in
- Everything in Basic, plus:
- Up to 50 employees
- Slack and Microsoft Teams integration
- Customizable check-in workflows
- Priority email support
- Advanced reporting tools
Pros & Cons
FSI Concept
Pros
- Highly customizable to fit unique organizational workflows
- Comprehensive asset tracking across large global portfolios
- Strong mobile functionality for field-based engineering teams
- Detailed reporting capabilities for compliance and auditing
- Reliable customer support and professional implementation services
Cons
- Initial setup and configuration requires significant time
- Interface can feel complex for non-technical users
- Higher price point compared to basic CMMS tools
The Receptionist
Pros
- Extremely easy for visitors to navigate the interface
- Reliable instant notifications reduce front desk congestion
- Setup process is quick and requires minimal IT help
- Customizable workflows allow for specific industry compliance
- Excellent customer support with fast response times
Cons
- Requires specific iPad hardware to operate
- Pricing can feel high for very small teams
- Android tablet versions are not currently supported