Amwell
Amwell is a comprehensive telehealth platform that connects healthcare providers, insurers, and patients through a secure digital infrastructure to deliver remote clinical services and integrated virtual care management.
TigerConnect
TigerConnect is a clinical communication and collaboration software that provides secure messaging, alarm management, and physician scheduling to help healthcare teams coordinate patient care more efficiently and safely.
Quick Comparison
| Feature | Amwell | TigerConnect |
|---|---|---|
| Website | amwell.com | tigerconnect.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2010 |
| Headquarters | Boston, USA | Santa Monica, USA |
Overview
Amwell
Amwell provides you with a unified digital care delivery platform designed to bring healthcare into the modern era. You can manage everything from urgent care visits to chronic condition management through a single, secure interface that connects patients with their existing providers or a national network of clinicians. The platform is built to fit into your existing clinical workflows, ensuring that virtual visits feel like a natural extension of your practice rather than a separate technical hurdle.
You can use the software to reduce hospital readmissions, expand your reach to rural patients, and streamline administrative tasks like intake and billing. Whether you are a solo practitioner, a large health system, or a health plan provider, the platform scales to meet your specific volume and regulatory requirements. It focuses on maintaining high-quality clinical outcomes while giving you the flexibility to offer care whenever and wherever your patients need it most.
TigerConnect
TigerConnect helps you streamline clinical workflows by bringing all your communication into one secure, HIPAA-compliant platform. You can stop relying on outdated pagers and fragmented systems, replacing them with real-time messaging, voice, and video. It connects your entire care team—including physicians, nurses, and allied health professionals—to ensure everyone stays aligned on patient needs.
You can integrate the platform with your existing EHR and nurse call systems to receive critical alerts directly on your mobile device. This allows you to respond to patient needs faster and reduce alarm fatigue. Whether you are managing a single clinic or a multi-hospital system, the platform helps you automate scheduling and coordinate transitions of care without the usual manual bottlenecks.
Overview
Amwell Features
- Virtual Waiting Rooms Manage your patient flow effectively with digital waiting areas where patients can complete intake forms before you start the visit.
- Integrated EHR Connectivity Sync your patient data automatically with major EHR systems like Epic and Cerner to keep your medical records accurate and updated.
- Multi-way Video Calls Invite specialists, family members, or language interpreters into your virtual visits to ensure comprehensive care and clear communication.
- Secure Messaging Communicate with your patients between visits using HIPAA-compliant messaging to answer quick questions and monitor recovery progress.
- Automated Triage Use smart intake surveys to route your patients to the right level of care based on their reported symptoms and urgency.
- Mobile Provider App Conduct high-quality clinical visits from your tablet or smartphone so you can stay connected even when away from your desk.
TigerConnect Features
- Secure Messaging. Send HIPAA-compliant texts, images, and videos to your colleagues so you can share patient data safely.
- Clinical Collaboration. Create group conversations around specific patients or shifts to keep the entire care team updated instantly.
- Physician Scheduling. Manage complex on-call schedules and sync them with messaging so you always reach the right provider.
- Alarm Management. Receive filtered, high-priority alerts from physiological monitors and nurse call systems directly on your smartphone.
- Patient Engagement. Communicate directly with patients and their families via secure links without requiring them to download an app.
- Role-Based Routing. Message a specific role, like 'On-Call Cardiologist,' instead of searching for an individual's name or number.
- Video & Voice Calling. Launch HD video consultations or VoIP calls from within the chat interface to discuss urgent cases.
- EHR Integration. View patient data and clinical context alongside your conversations to make more informed care decisions.
Pricing Comparison
Amwell Pricing
TigerConnect Pricing
Pros & Cons
Amwell
Pros
- Reliable video quality even on lower bandwidth connections
- Deep integration with major hospital EHR systems
- User-friendly interface for elderly or non-technical patients
- Strong compliance features meet strict healthcare security standards
Cons
- Initial technical setup requires significant administrative time
- Customization options can be complex to configure
- Higher price point than basic video conferencing tools
TigerConnect
Pros
- Significant reduction in internal email volume
- Intuitive interface similar to popular consumer apps
- Reliable delivery notifications for urgent messages
- Simplifies the process of finding on-call staff
- Strong security features ensure HIPAA compliance
Cons
- Occasional delays in push notifications
- Initial setup of integrations is complex
- Mobile app can consume significant battery life
- Desktop version lacks some mobile features