Maze
Maze is a continuous discovery platform that helps product teams collect user insights through unmoderated testing, survey tools, and automated reporting to make data-driven design decisions faster.
Userlytics
Userlytics is a comprehensive user testing platform that provides remote usability testing and UX research tools to help you capture high-quality video insights from your target audience.
Quick Comparison
| Feature | Maze | Userlytics |
|---|---|---|
| Website | maze.co | userlytics.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $99/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2009 |
| Headquarters | Paris, France | Miami, USA |
Overview
Maze
Maze is a continuous discovery platform designed to help you integrate user insights into every stage of the product development lifecycle. Instead of waiting weeks for research results, you can run unmoderated tests on prototypes from Figma, Adobe XD, or Sketch and receive actionable data in hours. It transforms the way your team validates ideas by turning qualitative feedback into quantitative metrics that everyone can understand.
You can easily recruit participants from your own database or use the built-in panel to reach specific demographics quickly. The platform automatically generates visual reports, making it simple to share findings with stakeholders and justify design changes. Whether you are a solo designer or part of a large product organization, Maze helps you build better user experiences by removing the guesswork from the design process.
Userlytics
Userlytics is a remote user testing platform that helps you see and hear how real people interact with your website, mobile app, or prototype. You can record the screens and voices of participants as they complete specific tasks you define, giving you direct insight into where they struggle or succeed. The platform handles everything from participant recruitment to video hosting, so you can focus on analyzing the results rather than managing logistics.
You can test across any device and capture picture-in-picture video of the participant’s face and screen simultaneously. This allows you to observe non-verbal cues and emotional reactions alongside their technical interactions. Whether you are validating a new design concept or optimizing an existing checkout flow, the platform provides the qualitative and quantitative data you need to make informed product decisions.
Overview
Maze Features
- Prototype Testing Import your designs from Figma or Adobe XD to see exactly where users click and where they get stuck.
- Card Sorting Understand how your users categorize information so you can build more intuitive navigation menus and site structures.
- Tree Testing Evaluate the hierarchy of your website or app by asking users to find specific items within a text-only structure.
- Live Website Testing Test your published website to identify usability issues and conversion bottlenecks on live pages without changing any code.
- Automated Reporting Generate instant, presentation-ready reports that highlight heatmaps, misclick rates, and average time-on-task for every test you run.
- Participant Recruitment Access a global panel of over 6 million participants or send targeted prompts to your own customers directly.
Userlytics Features
- Picture-in-Picture Recording. Watch your participants' facial expressions and screen interactions simultaneously to understand the 'why' behind their behavior.
- Global Participant Panel. Access over 2 million vetted testers worldwide or invite your own customers to get feedback from your exact target audience.
- Live Conversations. Conduct moderated 1-on-1 interviews in real-time to dig deeper into user motivations and ask follow-up questions instantly.
- Automated Transcriptions. Save hours of manual work with AI-generated transcripts that allow you to search for specific keywords within your session videos.
- Card Sorting & Tree Testing. Optimize your information architecture by discovering how your users naturally categorize information and navigate your site structure.
- Prototype Testing. Connect your Figma, Adobe XD, or InVision prototypes to get user feedback before you spend a single dollar on development.
- Highlight Reels. Clip the most impactful moments from your user sessions and stitch them together to share key insights with your stakeholders.
- Native App Testing. Test your mobile applications directly on iOS and Android devices to ensure a smooth experience across all screen sizes.
Pricing Comparison
Maze Pricing
- 1 active project
- Up to 7 blocks per Maze
- 300 responses per year
- Closed card sorting
- Basic reporting
- Everything in Free, plus:
- Up to 30 active projects
- Unlimited blocks per Maze
- 1,200 responses per year
- Open card sorting
- PDF report exports
Userlytics Pricing
- Unlimited seats and accounts
- Unlimited sessions and studies
- Moderated and unmoderated testing
- Quantitative and qualitative tools
- Dedicated account manager
- SSO and advanced security
- Everything in standard tools, plus:
- Pay only for the participants you need
- Access to global panel
- Picture-in-picture recording
- Automated transcriptions
- Standard support
Pros & Cons
Maze
Pros
- Seamless integration with popular design tools like Figma
- Fast turnaround times for unmoderated user feedback
- Beautifully designed automated reports save hours of manual work
- Easy for non-researchers to set up and launch tests
Cons
- Significant price jump from free to paid tiers
- Prototype loading speeds can be slow for large files
- Limited flexibility in customizing the final report layout
Userlytics
Pros
- Extremely easy to set up and launch studies quickly
- Excellent customer support and dedicated account management
- High-quality video and audio recordings of participants
- Flexible pricing options for small and large projects
- Robust global panel makes recruiting niche audiences simple
Cons
- User interface can feel slightly dated compared to competitors
- Analysis tools for quantitative data are somewhat basic
- Mobile testing setup can be tricky for some participants