Convin
Convin is an AI-driven conversation intelligence platform that records, transcribes, and analyzes sales calls to uncover actionable insights, improve agent performance, and increase overall revenue for your business.
WhatConverts
WhatConverts is a lead tracking software that captures marketing data from calls, forms, and chats to show you exactly which marketing channels drive your most valuable leads.
Quick Comparison
| Feature | Convin | WhatConverts |
|---|---|---|
| Website | convin.ai | whatconverts.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $30/month |
| FREE Trial | ✓ 0 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2014 |
| Headquarters | Bengaluru, India | Charlotte, USA |
Overview
Convin
Convin helps you transform every customer interaction into a learning opportunity for your sales and support teams. By automatically recording and transcribing calls, meetings, and chats, the platform uses artificial intelligence to identify winning patterns, track script compliance, and highlight areas where your agents need coaching. You can stop guessing why deals stall and start using data-driven insights to replicate your top performers' success across the entire organization.
The platform integrates directly with your existing dialers and CRM systems to provide a centralized view of all customer conversations. You can search through transcripts for specific keywords, receive automated call summaries, and use AI-driven scoring to evaluate performance without listening to hours of audio. It is designed primarily for mid-market and enterprise sales teams, contact centers, and customer success departments looking to scale their quality assurance and coaching efforts efficiently.
WhatConverts
WhatConverts gives you a complete picture of your marketing performance by tracking every lead back to its original source. Instead of just looking at clicks or sessions, you can see the actual phone calls, form submissions, and chat sessions generated by your campaigns. This allows you to stop guessing which ads work and start investing your budget into the channels that deliver real revenue.
You can manage all your leads in a single dashboard, qualify them instantly, and see the exact keyword or landing page that triggered the conversion. Whether you are an agency managing multiple clients or a business owner looking to scale, the platform provides the data you need to prove marketing ROI and optimize your sales funnel with confidence.
Overview
Convin Features
- Automated Transcription Convert every voice and video call into accurate text transcripts so you can quickly search for key moments and insights.
- AI Call Scoring Evaluate agent performance automatically based on custom parameters like empathy, script adherence, and objection handling to save time on manual audits.
- Deal Intelligence Identify risks in your sales pipeline by tracking customer sentiment and competitor mentions across all your active conversations.
- Automated Coaching Deliver personalized feedback to your agents at scale by highlighting specific call segments that require improvement or praise.
- Keyword Tracking Monitor the usage of specific phrases or product features to see how your market reacts to new messaging in real-time.
- Meeting Summaries Get concise, AI-generated summaries of every meeting sent directly to your CRM so you never miss a follow-up item.
WhatConverts Features
- Dynamic Call Tracking. Assign unique phone numbers to different marketing sources so you know exactly which ads trigger every incoming call.
- Form Submission Capture. Capture every detail from your website forms automatically and link them to the specific marketing journey of the user.
- Lead Management Dashboard. View, filter, and manage all your leads in one central location to stay organized and respond to prospects faster.
- Multi-Touch Attribution. Track the entire customer journey across multiple visits to understand how different touchpoints contribute to a final conversion.
- Call Recording and Playback. Listen to recordings of your incoming calls to qualify leads and coach your team on improving sales conversations.
- Automated ROI Reporting. Generate professional reports that show your cost-per-lead and conversion rates across all your active marketing channels.
Pricing Comparison
Convin Pricing
WhatConverts Pricing
- Track calls, forms, and chats
- Standard reporting
- Unlimited users
- Spam prevention tools
- Email support
- Everything in Plus, plus:
- Multi-touch attribution
- Custom lead scoring
- Salesforce integration
- Priority support
Pros & Cons
Convin
Pros
- Significantly reduces time spent on manual call monitoring
- Accurate transcription even with diverse accents and dialects
- Seamless integration with popular CRM and dialer tools
- Actionable insights that directly improve sales conversion rates
Cons
- Initial setup requires time to define custom scoring
- Pricing is not transparent for small teams
- Advanced reporting features have a slight learning curve
WhatConverts
Pros
- Captures lead data from calls and forms reliably
- Intuitive dashboard makes lead qualification very simple
- Excellent customer support team responds quickly
- Integrates smoothly with Google Ads and Analytics
Cons
- Interface can feel slightly dated to some
- Initial setup of tracking scripts takes time
- Advanced reporting has a slight learning curve