Convoso
Convoso is an omnichannel contact center software designed to help outbound sales teams increase contact rates and boost lead conversion through automated dialing and smart lead management tools.
WhatConverts
WhatConverts is a lead tracking software that captures marketing data from calls, forms, and chats to show you exactly which marketing channels drive your most valuable leads.
Quick Comparison
| Feature | Convoso | WhatConverts |
|---|---|---|
| Website | convoso.com | whatconverts.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $30/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2014 |
| Headquarters | Culver City, USA | Charlotte, USA |
Overview
Convoso
Convoso is an omnichannel contact center platform built specifically for outbound sales teams that need to scale their operations. You can manage high-volume outreach across multiple channels, including voice, SMS, and email, all from a single interface. The software focuses on solving the problem of low contact rates by using predictive dialing technology and sophisticated tools to protect your caller ID reputation.
You can automate your entire lead follow-up process with customizable cadences and real-time reporting. This allows you to see exactly which lists are performing and which agents need coaching. Whether you are in insurance, financial services, or home improvement, the platform helps you reach more leads faster while staying compliant with telemarketing regulations.
WhatConverts
WhatConverts gives you a complete picture of your marketing performance by tracking every lead back to its original source. Instead of just looking at clicks or sessions, you can see the actual phone calls, form submissions, and chat sessions generated by your campaigns. This allows you to stop guessing which ads work and start investing your budget into the channels that deliver real revenue.
You can manage all your leads in a single dashboard, qualify them instantly, and see the exact keyword or landing page that triggered the conversion. Whether you are an agency managing multiple clients or a business owner looking to scale, the platform provides the data you need to prove marketing ROI and optimize your sales funnel with confidence.
Overview
Convoso Features
- Predictive Dialer Increase your talk time by automatically dialing multiple lines and connecting your agents only when a live person answers.
- ClearView ID Monitor your phone numbers in real-time to identify and replace blocked or flagged IDs that hurt your contact rates.
- Omnichannel Messaging Reach your leads through their preferred channels by integrating two-way SMS and automated email follow-ups into your workflow.
- Dynamic Scripting Guide your agents through every conversation with interactive scripts that change based on the prospect's real-time responses.
- Conversational AI Qualify leads automatically using intelligent virtual agents that can handle initial inquiries before transferring them to your team.
- Real-Time Reporting Track your campaign performance and agent productivity instantly with customizable dashboards that highlight your most profitable lead sources.
WhatConverts Features
- Dynamic Call Tracking. Assign unique phone numbers to different marketing sources so you know exactly which ads trigger every incoming call.
- Form Submission Capture. Capture every detail from your website forms automatically and link them to the specific marketing journey of the user.
- Lead Management Dashboard. View, filter, and manage all your leads in one central location to stay organized and respond to prospects faster.
- Multi-Touch Attribution. Track the entire customer journey across multiple visits to understand how different touchpoints contribute to a final conversion.
- Call Recording and Playback. Listen to recordings of your incoming calls to qualify leads and coach your team on improving sales conversations.
- Automated ROI Reporting. Generate professional reports that show your cost-per-lead and conversion rates across all your active marketing channels.
Pricing Comparison
Convoso Pricing
WhatConverts Pricing
- Track calls, forms, and chats
- Standard reporting
- Unlimited users
- Spam prevention tools
- Email support
- Everything in Plus, plus:
- Multi-touch attribution
- Custom lead scoring
- Salesforce integration
- Priority support
Pros & Cons
Convoso
Pros
- Significantly increases contact rates compared to standard dialers
- Excellent tools for managing and protecting caller ID reputation
- Highly customizable reporting dashboards provide deep performance insights
- Responsive customer support team helps with technical setup
Cons
- Higher price point than basic entry-level dialing software
- Complex interface requires dedicated time for initial training
- Setup process can be lengthy due to many configuration options
WhatConverts
Pros
- Captures lead data from calls and forms reliably
- Intuitive dashboard makes lead qualification very simple
- Excellent customer support team responds quickly
- Integrates smoothly with Google Ads and Analytics
Cons
- Interface can feel slightly dated to some
- Initial setup of tracking scripts takes time
- Advanced reporting has a slight learning curve