Attest
Attest is a consumer research platform that connects you with a global audience of 125 million people to gather high-quality insights and data for informed business decision-making.
Zonka Feedback
Zonka Feedback is an omnichannel survey and customer experience management platform that helps you capture, track, and analyze real-time feedback across multiple touchpoints to improve customer satisfaction and loyalty.
Quick Comparison
| Feature | Attest | Zonka Feedback |
|---|---|---|
| Website | attest.com | zonkafeedback.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $49/month |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2015 |
| Headquarters | London, UK | Gurugram, India |
Overview
Attest
Attest is a consumer research platform designed to help you get answers from real people in record time. Instead of waiting weeks for agency reports, you can build, distribute, and analyze custom surveys across 59 countries. The platform gives you direct access to a massive global panel, allowing you to filter by specific demographics or behaviors to ensure you are reaching your exact target audience.
You can use the platform for everything from brand tracking and creative testing to market analysis and product development. It combines an intuitive survey builder with interactive results dashboards that make it easy to spot trends and share insights with your team. Whether you are a fast-growing startup or an established global brand, it helps you remove the guesswork from your strategy with reliable, high-quality consumer data.
Zonka Feedback
Zonka Feedback is a versatile customer experience platform that helps you collect and manage feedback across every touchpoint. Instead of juggling multiple tools, you can create beautiful surveys for tablets, kiosks, websites, email, and SMS from a single dashboard. You can measure critical metrics like Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) to understand exactly how your customers feel in real-time.
The platform enables you to close the feedback loop faster by setting up instant alerts for negative responses. You can assign tasks to your team members and track resolutions to ensure no customer issue goes unresolved. Whether you are managing a single retail store or a global enterprise, the software scales to provide deep insights through automated reporting and real-time analytics.
Overview
Attest Features
- Global Audience Access Connect with 125 million consumers across 59 countries to get a truly representative view of your target market.
- Expert Research Support Work with dedicated research experts who help you draft surveys and ensure your data is statistically sound.
- Interactive Dashboards Visualize your survey results in real-time with dynamic charts and filters that make data analysis simple.
- Demographic Targeting Pinpoint your ideal respondents using detailed filters like age, gender, location, and specific consumer interests.
- Automated Quality Checks Ensure your data is accurate with built-in AI and manual checks that filter out low-quality or bot responses.
- Brand Tracking Monitor your brand health over time to see how awareness and sentiment shift against your main competitors.
Zonka Feedback Features
- Omnichannel Distribution. Reach your customers wherever they are by sending surveys via email, SMS, QR codes, or embedded website widgets.
- Offline Survey App. Collect feedback on tablets and mobile devices without an internet connection, then sync your data once you are back online.
- CX Metric Tracking. Measure and analyze NPS, CSAT, and CES scores with built-in templates designed to track long-term customer loyalty and satisfaction.
- Real-time Alerts. Get instant notifications for specific responses so you can address unhappy customers immediately and prevent churn.
- Logic and Branching. Create dynamic surveys that change based on user responses to keep questions relevant and improve completion rates.
- Advanced Reporting. Visualize your data with automated reports, trend analysis, and text analytics to uncover hidden patterns in customer feedback.
Pricing Comparison
Attest Pricing
Zonka Feedback Pricing
- 2,500 email/SMS sessions
- Unlimited survey responses
- NPS, CSAT, and CES surveys
- Basic reporting and analytics
- Email and chat support
- Everything in Starter, plus:
- 10,000 email/SMS sessions
- Advanced survey logic
- Multilingual surveys
- Partial response capture
- White labeling options
Pros & Cons
Attest
Pros
- Extremely fast turnaround times for survey results
- Intuitive interface makes survey creation very simple
- High-quality support from dedicated research managers
- Easy to export data for internal presentations
Cons
- Pricing can be high for very small businesses
- Some advanced logic features require manual setup
- Limited niche B2B targeting in certain regions
Zonka Feedback
Pros
- Extremely easy to set up and launch surveys quickly
- Excellent offline mode for trade shows and retail stores
- Highly responsive customer support team available for help
- Clean and intuitive user interface for survey creators
Cons
- Learning curve for complex custom reporting features
- Email customization options can feel limited at times
- Pricing can scale quickly for high-volume SMS users