quantilope
quantilope is an automated consumer insights platform that empowers you to conduct high-quality market research using advanced quantitative and qualitative methods to drive faster, data-backed business decisions.
Zonka Feedback
Zonka Feedback is an omnichannel survey and customer experience management platform that helps you capture, track, and analyze real-time feedback across multiple touchpoints to improve customer satisfaction and loyalty.
Quick Comparison
| Feature | quantilope | Zonka Feedback |
|---|---|---|
| Website | quantilope.com | zonkafeedback.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $49/month |
| FREE Trial | ✘ No free trial | ✓ 7 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2015 |
| Headquarters | Hamburg, Germany | Gurugram, India |
Overview
quantilope
quantilope is an end-to-end insights platform that automates the entire market research process, from survey design to advanced data visualization. You can move away from slow, manual research agencies and take control of your consumer data using a suite of automated tools. Whether you need to test new product concepts, track brand health, or understand complex consumer segments, you can run sophisticated studies in days rather than weeks.
The platform is built for mid-to-large enterprise teams who need to stay close to their customers without sacrificing scientific rigor. You get access to certified research methodologies like Conjoint, MaxDiff, and TURF analysis through an intuitive drag-and-drop interface. By connecting your qualitative and quantitative data in one place, you can uncover deeper stories and share interactive dashboards with your stakeholders instantly.
Zonka Feedback
Zonka Feedback is a versatile customer experience platform that helps you collect and manage feedback across every touchpoint. Instead of juggling multiple tools, you can create beautiful surveys for tablets, kiosks, websites, email, and SMS from a single dashboard. You can measure critical metrics like Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) to understand exactly how your customers feel in real-time.
The platform enables you to close the feedback loop faster by setting up instant alerts for negative responses. You can assign tasks to your team members and track resolutions to ensure no customer issue goes unresolved. Whether you are managing a single retail store or a global enterprise, the software scales to provide deep insights through automated reporting and real-time analytics.
Overview
quantilope Features
- Automated Methodologies Apply advanced research methods like Conjoint and MaxDiff to your surveys with pre-built, scientifically-validated automated templates.
- Real-Time Analysis Watch your data populate in real-time as respondents complete surveys so you can spot trends immediately.
- Qualitative Video Insights Capture authentic consumer reactions through video surveys and use AI-driven sentiment analysis to categorize key themes.
- Interactive Dashboards Build and share dynamic charts that allow your stakeholders to filter data and explore specific segments themselves.
- AI-Driven Reporting Generate automated summaries and key takeaways from your data to speed up your reporting and presentation process.
- Global Audience Access Connect directly with high-quality consumer panels worldwide to ensure you are reaching your exact target demographic.
Zonka Feedback Features
- Omnichannel Distribution. Reach your customers wherever they are by sending surveys via email, SMS, QR codes, or embedded website widgets.
- Offline Survey App. Collect feedback on tablets and mobile devices without an internet connection, then sync your data once you are back online.
- CX Metric Tracking. Measure and analyze NPS, CSAT, and CES scores with built-in templates designed to track long-term customer loyalty and satisfaction.
- Real-time Alerts. Get instant notifications for specific responses so you can address unhappy customers immediately and prevent churn.
- Logic and Branching. Create dynamic surveys that change based on user responses to keep questions relevant and improve completion rates.
- Advanced Reporting. Visualize your data with automated reports, trend analysis, and text analytics to uncover hidden patterns in customer feedback.
Pricing Comparison
quantilope Pricing
Zonka Feedback Pricing
- 2,500 email/SMS sessions
- Unlimited survey responses
- NPS, CSAT, and CES surveys
- Basic reporting and analytics
- Email and chat support
- Everything in Starter, plus:
- 10,000 email/SMS sessions
- Advanced survey logic
- Multilingual surveys
- Partial response capture
- White labeling options
Pros & Cons
quantilope
Pros
- Significantly reduces the time from survey launch to final report
- Intuitive interface makes complex statistical methods accessible to non-researchers
- High-quality data visualization tools for professional stakeholder presentations
- Excellent customer success support for setting up complex studies
Cons
- Higher price point compared to basic survey tools
- Learning curve for mastering advanced automated research modules
- Limited flexibility for highly customized, non-standard survey logic
Zonka Feedback
Pros
- Extremely easy to set up and launch surveys quickly
- Excellent offline mode for trade shows and retail stores
- Highly responsive customer support team available for help
- Clean and intuitive user interface for survey creators
Cons
- Learning curve for complex custom reporting features
- Email customization options can feel limited at times
- Pricing can scale quickly for high-volume SMS users