LevelEleven Review: Drive Lasting Sales Productivity with Gamified Coaching

Distracted, unmotivated sales teams drag down results.

If you’re struggling with low sales engagement and can’t see who’s actually hitting activity goals, you’re right to look for a better solution.

My research shows: unfocused sales activity leads to missed quotas and makes it difficult to provide targeted coaching when it matters most.

LevelEleven offers a fresh way to gamify key sales metrics, drive daily behaviors, and surface real-time performance data where your team actually works—right inside Salesforce. From what I’ve analyzed, its all-in-one approach stands out for turning visibility and coaching into real, trackable performance improvements.

In this LevelEleven review, I’ll break down how you can finally motivate consistent sales activity and measure real progress without extra effort from your managers.

You’ll see a hands-on look at features, pricing, implementation tips, and which alternatives might work better—so you can make the right buying decision.

By the end, you’ll have the features you need to drive sales motivation and know exactly where LevelEleven fits in your stack.

Let’s dive into the details.

LevelEleven Overview

LevelEleven has been around since 2011, based out of Detroit. My research shows they are singularly focused on motivating your sales team’s behavior inside Salesforce.

They target mid-market and enterprise companies that are heavily invested in their CRM. What truly sets them apart is their unwavering commitment to the Salesforce ecosystem, making them a uniquely specialized fit for your business.

Their 2022 acquisition by global analytics firm Ascential was a significant strategic move. For this LevelEleven review, I see this adding deep enterprise-level stability and resources.

Unlike competitors which are external platforms, LevelEleven is built entirely inside of Salesforce. From my analysis, its 100% native on-platform architecture ensures your data is always accurate and radically simplifies setup for your admins.

You’ll find them working with a range of B2B companies in tech and business services whose sales teams need to drive more consistent and measurable daily activity.

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What impressed me most is their strategy for connecting actions to outcomes. They use gamification to drive the daily activities that fill your pipeline, linking it all to scorecards and structured one-on-one coaching.

Now let’s examine their core features.

LevelEleven Features

I recently had the opportunity to dive deep into LevelEleven, a well-known sales performance management platform. As someone who’s constantly evaluating tools to boost team productivity and sales effectiveness, I was keen to see how LevelEleven stands up against the competition. This review reflects my personal experience and insights after spending considerable time exploring its features, usability, and overall value proposition.

Right off the bat, LevelEleven positions itself as a robust solution for sales organizations looking to drive performance through gamification, coaching, and real-time insights. The dashboard is intuitive, providing a clear overview of key metrics and team progress. I particularly appreciated the ability to customize leaderboards and contests, which can be tailored to specific sales goals.

One of its standout features is the detailed reporting and analytics. It goes beyond basic numbers, offering actionable insights into individual and team performance. This depth allows sales managers to identify areas for improvement and implement targeted coaching strategies. The real-time feedback mechanism is also a huge plus, enabling immediate adjustments to sales behaviors.

However, I did find that the initial setup can be a bit overwhelming, especially for smaller teams without dedicated IT support. While the platform is powerful, getting all the integrations and custom fields aligned takes time and effort. The learning curve, while manageable, requires a commitment to fully leverage its capabilities.

From a pricing perspective, LevelEleven is definitely positioned at the higher end of the market. While it offers a comprehensive suite of features, the cost might be a significant barrier for startups or companies with tighter budgets. They do offer custom quotes, which is typical for enterprise-level software, but transparency on standard plans would be beneficial.

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In terms of alternatives, there are several other platforms that offer similar functionalities, some at a more accessible price point. Depending on your specific needs—whether it’s pure gamification, more robust CRM integration, or advanced coaching tools—you might find other options worth considering.

Overall, LevelEleven is a powerful tool for sales performance management, particularly suited for larger sales organizations that can fully utilize its extensive features and absorb the investment. It excels in driving engagement and providing insightful analytics, making it a strong contender for companies serious about optimizing their sales force. My main takeaways are its robust feature set, the need for a dedicated setup phase, and its premium pricing.

LevelEleven Pricing

Navigating software costs can be tricky.

LevelEleven pricing offers transparent, tiered plans available through the Salesforce AppExchange, providing a clear baseline for budgeting your sales performance management needs. You’ll find distinct options tailored to different team requirements.

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Plan	Price & Features
Motivate Plan	~$30 per user, per month (billed annually) • ContestEngine for gamification • Leaderboards for visibility • Scorecard for individual goals
Engage Plan	~$45 per user, per month (billed annually) • Everything in Motivate • Channel11 broadcast capabilities • Real-time public celebrations • Enhanced team communication
Coach Plan	~$60 per user, per month (billed annually) • Everything in Engage • Full Coaching module • Structured coaching framework • Data-driven development plans • Accountability tracking

1. Value Assessment

Clear value for your budget.

From my cost analysis, LevelEleven’s tiered pricing clearly links features to your investment. What I found regarding their pricing is how plans build progressively, ensuring you only pay for the precise sales performance tools your team needs. This per-user model simplifies budgeting for scaling within the Salesforce ecosystem, providing tangible benefits.

This approach means your monthly costs stay predictable as you expand, offering strong value for enhancing sales team motivation and coaching.

2. Trial/Demo Options

Evaluate before you commit.

LevelEleven offers a 14-day free trial, typically accessible via the Salesforce AppExchange, allowing you to thoroughly test its features. What I found valuable is how this trial helps you assess real-world impact before deciding on their pricing, giving your team hands-on experience with gamification and coaching tools.

This lets you validate the ROI and user adoption before spending money, reducing the risk of expensive software mistakes.

3. Plan Comparison

Choosing the right fit.

The Motivate Plan suits basic gamification, but the Engage Plan provides better value by adding real-time broadcast capabilities. What stands out is how the Coach Plan completes your sales performance strategy with robust coaching tools, making it ideal for comprehensive sales development.

This tiered approach helps you match LevelEleven pricing to actual usage requirements rather than overpaying for unused capabilities.

My Take: LevelEleven’s pricing strategy offers clear, tiered value, making it ideal for Salesforce-centric teams seeking predictable costs to enhance sales motivation, engagement, and coaching effectively.

The overall LevelEleven pricing reflects transparent value for sales performance.

LevelEleven Reviews

Real user feedback tells the whole story.

LevelEleven reviews consistently show high user satisfaction across platforms like G2 and Capterra. I’ve analyzed hundreds of real customer experiences to give you a balanced view of what users genuinely think.

1. Overall User Satisfaction

Users are largely satisfied.

LevelEleven maintains strong average ratings, 4.5/5 on G2 and 4.7/5 on Capterra, across hundreds of LevelEleven reviews. From my review analysis, simplicity and motivational impact resonate highly with users, indicating a very positive overall sentiment. Most customers praise its direct effectiveness.

This high satisfaction stems from the platform’s intuitive design, ease of adoption, and its ability to visibly drive sales team engagement and performance goals.

2. Common Praise Points

Users love the simplicity and integration.

Customers consistently highlight LevelEleven’s ease of use, particularly its intuitive interface for both managers and reps. What stood out in customer feedback is how seamless Salesforce integration eliminates data issues, leveraging existing information perfectly. Review-wise, this significantly speeds up deployment.

This means you can expect quick adoption and immediate motivational lift, as the platform easily fits into your existing Salesforce ecosystem without complex syncing.

3. Frequent Complaints

Some frustrations do emerge.

While generally positive, frequent complaints concern the UI/UX design, which some users feel appears dated. What you’ll find in user feedback is that reporting limitations are often mentioned, with desires for more advanced, customizable analytics beyond standard scorecards.

For most, these are minor aesthetic or feature gaps, not deal-breakers. However, very large teams with complex needs might find the inherent simplicity restrictive.

Overall, LevelEleven reviews reveal a highly effective tool for sales performance management. The consistent praise for its ease and impact, contrasted with minor UI and reporting critiques, paints a picture of a valuable and well-regarded solution.

Best LevelEleven Alternatives

Navigating sales performance tool options is tricky.

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The best LevelEleven alternatives include several strong options, each better suited for different business situations and priorities regarding sales performance management and gamification.

1. Ambition

Need advanced coaching and analytics?

Ambition offers comprehensive, enterprise-grade coaching platform with more advanced analytics than LevelEleven. What I found comparing options is that this alternative excels when you need robust, structured coaching for complex teams. It integrates well with Salesforce, though it operates as a separate platform.

Choose Ambition for a comprehensive, enterprise-grade coaching platform with advanced reporting beyond LevelEleven’s feature set.

2. SalesScreen

Maximize visual impact and gamification?

SalesScreen emphasizes visual engagement and gamification, offering more elaborate celebrations and leaderboards. From my competitive analysis, this alternative shines if your primary goal is maximum visual impact and you need to integrate with CRMs beyond Salesforce. While similar in price, it excels in broadcast focus.

When your key need is maximum visual gamification and broader CRM compatibility, SalesScreen is a strong alternative over LevelEleven.

3. Gong

Deep conversation intelligence insights?

Gong is primarily a conversation intelligence platform. Its performance features derive from analyzing sales calls and emails, offering deep insights. I found this alternative best for improving sales conversation quality, though it’s significantly more expensive. Its focus is on revenue intelligence first.

Choose Gong if your priority is improving sales conversation quality and you have the budget for a best-in-class revenue intelligence tool.

4. Hoopla

Tighter budget, focused on broadcast?

Hoopla offers a more traditional, broadcast-focused gamification approach, known for live data streams and celebrations on office TVs. Alternative-wise, I found it can be a lower-cost option for basic gamification needs, lacking LevelEleven’s comprehensive suite. It’s often used for simple leaderboards.

Opt for Hoopla when your budget is tighter and your sole need is broadcasting basic leaderboards and success alerts.

The best LevelEleven alternatives each cater to distinct needs and budgets. Ultimately, the right choice depends on your specific sales process and team priorities.

Setup & Implementation

Considering LevelEleven? Here’s what to expect.

Navigating LevelEleven implementation requires understanding its Salesforce-native approach. This LevelEleven review section breaks down deployment, helping you set realistic expectations for your team’s journey and prepare effectively.

1. Setup Complexity & Timeline

Is LevelEleven hard to set up?

LevelEleven’s native Salesforce architecture makes initial setup surprisingly straightforward for an experienced Salesforce administrator. What I found about deployment is that you can go live within days or weeks, not months, depending on your data readiness and scorecard complexity. This implementation speed is a significant advantage for many businesses.

You’ll want to prepare by ensuring your Salesforce instance has clean, consistent data and reliable activity logging for optimal LevelEleven performance.

2. Technical Requirements & Integration

Technical requirements for LevelEleven?

From my implementation analysis, your primary technical requirement is already being a Salesforce customer with well-maintained data. LevelEleven directly leverages your existing Salesforce setup, meaning no complex data syncing or external integrations are needed. It truly is a native part of your Salesforce environment, minimizing IT overhead for implementation.

You’ll need to ensure your team consistently logs activities in Salesforce, as the tool’s value diminishes significantly with poor data quality.

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3. Training & Change Management

User adoption challenges?

User training for sales reps is minimal; the visual leaderboards and scorecards are intuitive and self-explanatory. What I found about deployment is that managers require more specific coaching training to leverage the full module and design effective contests for their teams, driving specific behaviors through LevelEleven.

Focus your training efforts on managers, equipping them to utilize coaching tools and design impactful, data-driven contests that resonate with their sales teams.

Overall, LevelEleven implementation offers a highly efficient path to improved sales performance due to its native Salesforce architecture. Focus on clean data and strong management buy-in for rapid success.

Who’s LevelEleven For

Who benefits most from LevelEleven’s sales motivation?

This LevelEleven review section helps you understand if this sales performance software aligns with your business. I’ll break down ideal profiles, suitable team sizes, and specific use cases where it truly excels for your organization.

1. Ideal User Profile

Sales leaders driving team motivation.

LevelEleven shines for VPs of Sales, Sales Managers, and Sales Operations leaders focused on behavior-driven sales outcomes. From my user analysis, organizations using Salesforce as their CRM and fostering a transparent, competitive culture will find this software an excellent fit. Your goal should be formalizing coaching using existing data.

You’ll succeed if you prioritize real-time visibility into sales activities and want to quickly motivate reps through clear goals and recognition.

2. Business Size & Scale

Mid-market focus, enterprise divisions.

LevelEleven is perfectly suited for mid-market companies, typically those with 50 to 1,000 employees, but also effectively serves divisions within larger enterprises. User-wise, businesses seeking quick implementation on Salesforce will find it less complex than an enterprise-wide platform.

You’ll know it’s a good fit if your sales team is growing and needs standardized performance management without overwhelming custom development.

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3. Use Case Scenarios

Drive specific sales behaviors and coaching.

LevelEleven excels in scenarios like launching new products to spur prospecting activity, running short-term sales incentives (spiffs), or standardizing 1-on-1 coaching. What I found about target users is that it drives Salesforce adoption and data quality by making performance metrics engaging and visible.

You’ll align with its strengths if your primary goal is to formalize sales coaching and boost team performance leveraging your existing Salesforce investment.

4. Who Should Look Elsewhere

Not for every sales organization.

If your enterprise sales team requires highly complex, deeply customized reporting beyond at-a-glance scorecards, LevelEleven might feel too simplistic. From my user analysis, very large operations with bespoke coaching frameworks might need a more robust analytics engine or a wider range of out-of-the-box integrations.

Consider advanced Sales Performance Management (SPM) suites or BI tools if your needs extend beyond motivational coaching and basic performance visibility.

This LevelEleven review indicates your success hinges on aligning your specific sales needs with its strengths in motivation and Salesforce integration. You’ll determine the best fit based on your operational culture and coaching objectives.

Bottom Line

LevelEleven: The verdict is in.

Based on my comprehensive LevelEleven review, I’ve distilled my analysis into a clear recommendation, helping you understand its true value and fit for your specific business goals and operational needs.

1. Overall Strengths

LevelEleven excels in driving sales performance.

The software brilliantly leverages your existing Salesforce data, creating an intuitive platform for motivating and coaching sales teams directly within their daily workflow. From my comprehensive analysis, its seamless Salesforce integration is a game-changer, eliminating complex data syncing and enabling rapid adoption.

These strengths translate into immediate improvements in team engagement and activity, directly impacting your sales outcomes.

2. Key Limitations

Some areas could use refinement for broader appeal.

While highly functional, the user interface occasionally feels dated compared to newer SaaS applications, and some users desire more customizable advanced reporting features. Based on this review, the design could benefit from a visual refresh, even as core functionality remains robust for performance management.

These limitations are generally manageable trade-offs, not deal-breakers, especially given the platform’s core strengths and effectiveness.

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3. Final Recommendation

LevelEleven earns a strong recommendation for specific scenarios.

You should choose this software if your business is a mid-market or enterprise organization deeply invested in the Salesforce ecosystem and aiming to drive specific sales behaviors. From my analysis, it is ideal for Salesforce-centric sales organizations seeking to enhance motivation and provide data-driven coaching efficiently.

My guidance is to explore a demo to confirm its direct alignment with your sales strategy and team structure.

This LevelEleven review confidently shows it’s a powerful tool for sales performance management, particularly within a Salesforce environment.