Acquire
Acquire is a unified customer engagement platform that combines live chat, cobrowse, and video calling to help your support and sales teams provide real-time assistance across multiple digital channels.
InAppStory
InAppStory is a customer engagement platform that helps you integrate interactive, full-screen stories into your mobile app to boost user retention and drive in-app conversions.
Quick Comparison
| Feature | Acquire | InAppStory |
|---|---|---|
| Website | acquire.io | inappstory.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2017 |
| Headquarters | San Francisco, USA | New York, USA |
Overview
Acquire
Acquire is a comprehensive customer engagement platform designed to bridge the gap between your business and your customers. You can manage all your digital interactions—from live chat and email to social media and SMS—within a single, unified timeline. This allows your team to provide consistent support without jumping between different tools or losing track of customer history.
The platform stands out by offering advanced collaboration tools like secure cobrowsing and high-definition video chat directly in the browser. You can guide customers through complex processes or troubleshoot technical issues visually, which significantly reduces resolution times. Whether you are a mid-sized company or a large enterprise, Acquire helps you humanize digital experiences and build stronger relationships through personalized, real-time communication.
InAppStory
InAppStory helps you transform your mobile app experience by adding familiar, vertical story formats that users already love from social media. You can create, publish, and manage interactive content like polls, quizzes, and progress bars without needing a developer for every update. This allows you to communicate with your users in a visually rich way that feels native to the mobile environment.
The platform is designed for product managers and marketers at mid-sized to enterprise companies who want to improve onboarding, announce new features, or run loyalty programs. By using real-time analytics, you can track how users interact with every slide and optimize your content strategy based on actual performance data. It bridges the gap between static app interfaces and dynamic user experiences.
Overview
Acquire Features
- Secure Cobrowsing Interact with your customer's screen in real-time to guide them through complex forms or technical setups without any downloads.
- Unified Inbox Manage all your conversations from email, chat, and social media in one place to ensure no customer query goes unanswered.
- Video and Voice Calling Switch from a text chat to a high-definition video or voice call with one click to provide a more personal touch.
- AI Chatbots Deploy intelligent bots to handle routine questions and qualify leads 24/7 so your human agents can focus on complex tasks.
- Live Chat Engage your website visitors instantly with a customizable chat widget that matches your brand's look and feel perfectly.
- Shared Screen Share your own screen with customers to present products or conduct live demonstrations directly within the browser window.
InAppStory Features
- No-Code Story Console. Create and edit professional stories using a drag-and-drop editor—no coding or app store updates required.
- Interactive Gamification. Boost participation by adding quizzes, polls, and interactive games directly into your app's story feed.
- Smart Segmentation. Deliver personalized content to specific user groups based on their behavior, location, or custom attributes.
- Advanced Analytics. Track opens, taps, and completion rates in real-time to understand exactly what resonates with your audience.
- Flexible SDK Integration. Integrate the lightweight SDK into your iOS or Android app quickly to start displaying stories immediately.
- User-Generated Content. Allow your users to upload their own stories, creating a community-driven experience within your own platform.
Pricing Comparison
Acquire Pricing
InAppStory Pricing
Pros & Cons
Acquire
Pros
- Powerful cobrowsing capabilities for technical support
- Consolidates multiple communication channels effectively
- Clean and modern user interface for agents
- Strong video quality for browser-based calling
Cons
- Higher price point compared to basic chat tools
- Initial setup and configuration can be complex
- Mobile app features are more limited than desktop
InAppStory
Pros
- Fast implementation with well-documented mobile SDKs
- Intuitive editor makes content creation accessible for marketers
- High engagement rates compared to traditional banners
- Excellent technical support during the integration phase
Cons
- Pricing can be high for very small apps
- Requires initial developer time for the SDK setup
- Analytics dashboard has a slight learning curve