Apty
Apty is a digital adoption platform that helps you maximize software ROI by providing on-screen guidance, automated workflows, and detailed usage analytics to improve employee productivity and application engagement.
Stonly
Stonly is a versatile knowledge management platform that helps you create interactive step-by-step guides, troubleshooters, and help centers to provide personalized self-service support for your customers and employees.
Quick Comparison
| Feature | Apty | Stonly |
|---|---|---|
| Website | apty.io | stonly.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $199/month |
| FREE Trial | ✓ 45 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2017 | 2018 |
| Headquarters | Austin, USA | Paris, France |
Overview
Apty
Apty is a digital adoption platform designed to help you and your team master complex enterprise software. Instead of relying on static manuals or long training sessions, you get real-time, on-screen guidance that walks you through specific tasks directly inside your applications. This ensures your employees complete processes accurately and efficiently from day one.
You can identify where users struggle by analyzing detailed behavioral data and then deploy targeted walkthroughs or tooltips to fix those friction points. Whether you are onboarding new hires or rolling out a major software update, the platform helps you reduce support tickets and increase overall software proficiency across your entire organization.
Stonly
Stonly helps you move away from static help articles by turning your documentation into interactive, step-by-step guides. Instead of forcing your customers to read through long walls of text, you can lead them through personalized paths based on their specific needs or technical skill level. This approach ensures they get exactly the right answer at the right time, whether they are troubleshooting a technical issue or learning a new feature.
You can embed these guides directly into your website, app, or help center to provide support exactly where your users are. The platform is designed for customer success teams, product managers, and HR professionals who want to reduce support tickets and improve user adoption. By offering a more engaging way to consume information, you can deflect common queries and empower your team to focus on more complex tasks.
Overview
Apty Features
- On-Screen Guidance Create step-by-step interactive walkthroughs that guide your users through complex workflows in real-time without leaving the application.
- User Analytics Track how your team interacts with software to identify bottlenecks and see exactly where users are dropping off.
- Data Validation Ensure data integrity by setting rules that prevent users from entering incorrect information into your enterprise systems.
- In-App Announcements Broadcast important updates and policy changes directly to your users within the software they use every day.
- Knowledge Base Integration Surface your existing help articles and documentation right where your users need them most to reduce support requests.
- Cross-Application Support Provide a consistent guidance experience for your team as they move between different web-based and desktop applications.
Stonly Features
- Interactive Step Guides. Build branching paths that let your users choose their own journey based on their specific problems or goals.
- In-App Widgets. Place your help guides directly inside your product so users can find answers without leaving their current page.
- Smart Search. Provide a powerful search bar that surfaces relevant interactive guides and articles instantly to reduce support friction.
- No-Code Editor. Create and update complex troubleshooting flows using a simple visual interface that requires zero technical or coding skills.
- Version Control. Manage different versions of your content and schedule updates to ensure your documentation always matches your latest product.
- Advanced Analytics. Track where users drop off in your guides so you can identify and fix confusing steps in your documentation.
Pricing Comparison
Apty Pricing
Stonly Pricing
- Up to 3,000 monthly triggers
- 3 admin seats included
- Full interactive guide builder
- Knowledge base hosting
- Standard integrations
- Email support
- Everything in Starter, plus:
- Up to 10,000 monthly triggers
- 5 admin seats included
- Advanced analytics and reporting
- Multi-language support
- Priority customer support
Pros & Cons
Apty
Pros
- Highly customizable guidance that fits unique business processes
- Excellent customer success team provides proactive implementation support
- Robust analytics help justify software spend and ROI
- Easy to create content without needing technical coding skills
Cons
- Initial setup requires significant time for complex workflows
- Browser extension updates can occasionally cause minor glitches
- Learning curve for mastering the administrative dashboard features
Stonly
Pros
- Interactive branching paths significantly reduce support ticket volume
- Easy to build complex guides without needing developers
- Clean and modern interface for both creators and end-users
- Flexible embedding options work across web and mobile apps
Cons
- Starting price point is high for very small startups
- Initial setup of complex branching logic takes time
- Limited customization options for the widget's CSS