Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
FieldEdge
FieldEdge is a field service management software that connects your office and field teams in real-time to streamline scheduling, dispatching, invoicing, and customer management for service contractors.
Quick Comparison
| Feature | Arrivy | FieldEdge |
|---|---|---|
| Website | arrivy.com | fieldedge.com |
| Pricing Model | Subscription | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 1980 |
| Headquarters | Seattle, USA | Fort Myers, USA |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
FieldEdge
FieldEdge helps you run your entire service business from a single, streamlined interface. You can manage your technicians' schedules, track work orders, and handle billing without the headache of manual paperwork or double entry. By connecting your office staff with your field technicians in real-time, you ensure everyone stays on the same page from the moment a call comes in until the final payment is collected.
The platform focuses on helping you grow your revenue through integrated price books and professional quotes that your technicians can present right on their mobile devices. Because it features a deep, live integration with QuickBooks, your financial data stays updated automatically, saving you hours of administrative work every week. It is built specifically for high-volume service contractors who need to scale their operations efficiently.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
FieldEdge Features
- Smart Dispatching. View your entire team on a visual board and assign the right technician to every job based on location and skill.
- QuickBooks Integration. Sync your invoices, customers, and items instantly with a live two-way integration that eliminates manual data entry and accounting errors.
- Mobile Field App. Empower your technicians to view job history, upload photos, and create professional invoices directly from their phones or tablets.
- Customer Management. Access complete service histories and equipment details instantly so you can provide personalized service and build long-term loyalty.
- Performance Dashboards. Track your company's health with real-time reporting on technician performance, lead sources, and overall profitability from one screen.
- Integrated Price Book. Present professional multi-option quotes to your customers on-site to increase your average ticket size and close more sales.
- Service Agreements. Automate your recurring maintenance reminders and billing to build a steady stream of predictable revenue for your business.
- Customer Communications. Send automated text notifications to your customers when a technician is on the way to improve the service experience.
Pricing Comparison
Arrivy Pricing
FieldEdge Pricing
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
FieldEdge
Pros
- Deepest live QuickBooks integration available on the market
- Intuitive mobile app that technicians find easy to adopt
- Excellent visual dispatch board simplifies complex daily scheduling
- Comprehensive customer history tracking improves on-site service quality
- Strong reporting tools provide clear insights into business profitability
Cons
- Higher price point compared to entry-level service apps
- Initial setup and data migration requires significant time
- Occasional sync delays during high-volume usage periods