Arrivy
Arrivy is a field service management platform that connects your back office, field technicians, and customers through real-time tracking, automated communication, and digital scheduling tools to streamline last-mile operations.
Housecall Pro
Housecall Pro is an all-in-one field service management software that helps home service professionals automate scheduling, dispatching, invoicing, and payment processing to grow their business and save time.
Quick Comparison
| Feature | Arrivy | Housecall Pro |
|---|---|---|
| Website | arrivy.com | housecallpro.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | Custom Pricing | $49/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2015 | 2013 |
| Headquarters | Seattle, USA | San Diego, USA |
Overview
Arrivy
Arrivy is a versatile field service management platform designed to bridge the communication gap between your business and your customers. You can manage your entire mobile workforce from a single dashboard, transforming complex logistics into a simple, transparent experience for everyone involved. It eliminates the 'waiting window' frustration by providing your customers with live maps and precise arrival times.
You can automate your dispatching, track team progress in real-time, and collect digital signatures or photos directly from the field. Whether you run a moving company, a repair service, or a delivery fleet, the software helps you reduce missed appointments and manual status updates. It scales with your growth, offering tools to digitize your paperwork and professionalize your brand's customer-facing touchpoints.
Housecall Pro
Housecall Pro is a comprehensive platform designed to help you run your entire home service business from a single app. Whether you are a plumber, electrician, or HVAC technician, you can move away from paper-based systems and manage your team more effectively. You can handle everything from the initial customer call to the final payment without switching between different tools.
The software streamlines your daily operations by automating repetitive tasks like appointment reminders and follow-up emails. You can track your technicians in the field, provide instant estimates, and offer flexible financing options to your customers directly through the interface. It is built to scale with your company, helping you provide a professional experience that keeps customers coming back.
Overview
Arrivy Features
- Live Customer Tracking Give your customers peace of mind with real-time maps showing exactly when your technician will arrive at their door.
- Smart Dispatching Assign jobs to your team members visually using a drag-and-drop calendar that keeps your daily schedule organized.
- Automated Notifications Send automated SMS and email alerts to keep everyone updated on job status without manual typing.
- Digital Forms Replace paper checklists with custom digital forms that your field crew can complete on their mobile devices.
- Multi-Stop Routing Optimize your daily travel paths to save fuel and ensure your team reaches more customers in less time.
- Proof of Delivery Capture digital signatures, photos, and notes instantly to confirm completed work and maintain accurate records.
Housecall Pro Features
- Smart Scheduling. Drag and drop appointments onto your calendar and instantly notify your technicians of new jobs via the mobile app.
- Live Map Dispatching. Track your team's location in real-time to optimize routes and provide customers with accurate arrival windows.
- Instant Invoicing. Generate professional invoices in the field and send them via text or email the moment a job is finished.
- Online Booking. Let your customers book services directly through your website or Facebook page at their own convenience.
- Automated Marketing. Send automated postcards and thank-you emails to your past customers to drive repeat business and reviews.
- Mobile Payments. Accept credit cards and digital payments on-site with competitive processing rates and next-day payouts.
Pricing Comparison
Arrivy Pricing
Housecall Pro Pricing
- 1 user included
- Real-time dispatching
- Invoicing and estimates
- Online booking
- Automated receipts
- Mobile app access
- Everything in Basic, plus:
- Up to 5 users
- QuickBooks Online integration
- Automated review requests
- Employee GPS tracking
- Chat support
Pros & Cons
Arrivy
Pros
- Significantly reduces customer 'where is my pro' phone calls
- Easy for field technicians to learn and use daily
- Highly customizable automated messaging for customer updates
- Excellent real-time visibility for dispatchers and office staff
Cons
- Initial setup of complex workflows requires some time
- Mobile app performance can vary on older devices
- Reporting tools could offer more deep-dive customization
Housecall Pro
Pros
- Intuitive mobile app for technicians in the field
- Seamless integration with QuickBooks Online saves accounting time
- Automated customer notifications reduce no-show appointments
- Professional looking estimates help close more sales
Cons
- Additional fees for certain add-on features
- Learning curve for setting up complex price books
- Customer support response times vary during peak hours