Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Datto SIRIS
Datto SIRIS is a comprehensive business continuity and disaster recovery solution providing automated backups, instant cloud virtualization, and ransomware detection to ensure your critical business data remains accessible and secure.
Quick Comparison
| Feature | Atera | Datto SIRIS |
|---|---|---|
| Website | atera.com | datto.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $149/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2007 |
| Headquarters | Tel Aviv, Israel | Norwalk, USA |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Datto SIRIS
Datto SIRIS provides you with a unified business continuity and disaster recovery platform designed to protect physical, virtual, and cloud environments. You can eliminate downtime by booting up servers locally or in the secure Datto Cloud in seconds, ensuring your operations continue even during a total hardware failure. The system automatically verifies every backup with screenshot verification, so you never have to wonder if your data is actually recoverable when a crisis hits.
You can manage your entire fleet of protected devices through a single cloud-based dashboard, making it ideal for managed service providers or IT teams overseeing multiple locations. The platform also includes built-in ransomware detection that alerts you the moment it spots suspicious file patterns, allowing you to roll back to a clean state before the infection spreads. It simplifies complex recovery tasks into a few clicks, giving you peace of mind that your business stays resilient.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Datto SIRIS Features
- Instant Virtualization. Boot your protected servers locally or in the cloud in seconds to maintain uptime during hardware failures.
- Screenshot Verification. Get visual proof that your backups are healthy with automated boot tests that send you confirmation images.
- Ransomware Detection. Identify potential cyberattacks early with active monitoring that alerts you to suspicious changes in your backup data.
- Inverse Chain Technology. Eliminate broken backup chains and reduce storage requirements while ensuring every recovery point is independent and fast.
- Cloud Deletion Defense. Protect your offsite backups from accidental or malicious deletion with a dedicated recycle bin for your cloud data.
- Rapid Rollback. Restore only the changed data after a disaster to get your systems back to normal without full reformatting.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Datto SIRIS Pricing
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
Datto SIRIS
Pros
- Reliable instant virtualization for fast disaster recovery
- Automated backup verification provides high confidence
- Centralized management dashboard simplifies multi-site monitoring
- Excellent technical support for critical recovery situations
Cons
- Hardware costs can be high for small setups
- Requires significant bandwidth for large cloud syncs
- Pricing is only available through third-party partners