AnyDesk
AnyDesk provides high-performance remote desktop software that allows you to access and control computers or servers from anywhere in the world with near-instant response times and secure encrypted connections.
Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Quick Comparison
| Feature | AnyDesk | Atera |
|---|---|---|
| Website | anydesk.com | atera.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | $14.9/month | $149/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2011 |
| Headquarters | Stuttgart, Germany | Tel Aviv, Israel |
Overview
AnyDesk
AnyDesk is a fast remote desktop solution that lets you access your devices and files from any location. Whether you are providing technical support to a client across the globe or accessing your office workstation from home, the platform delivers a smooth, lag-free experience. It uses a unique codec to ensure high frame rates and low latency, even on internet connections with low bandwidth.
You can manage your entire fleet of devices through a centralized console, making it a go-to choice for IT professionals and remote teams. The software is lightweight and runs across all major operating systems, allowing you to bridge the gap between different platforms effortlessly. It solves the problem of physical distance by giving you full control over remote hardware as if you were sitting right in front of it.
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Overview
AnyDesk Features
- High-Speed Streaming Experience fluid screen sharing with 60 fps, ensuring you can work on graphic-heavy tasks without annoying lag or stuttering.
- Unattended Access Set up secure passwords to access your office computer or remote servers anytime without needing someone to accept the connection.
- File Transfer Move documents and data between local and remote devices quickly using a dedicated file manager or simple copy-paste commands.
- Remote Printing Print documents from a remote computer directly to your local printer, saving you the step of transferring files first.
- Mobile-to-PC Control Control your desktop computer from your smartphone or tablet using native apps designed for touch-screen navigation and precision.
- Session Recording Record your remote support sessions to create training materials or maintain a detailed audit trail for security compliance.
Atera Features
- Remote Monitoring. Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management. Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation. Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing. Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access. Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot. Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Pricing Comparison
AnyDesk Pricing
- 1 licensed user
- 1 outgoing connection
- Up to 100 managed devices
- Unlimited devices to connect to
- Standard feature set
- Mobile device support
- Everything in Solo, plus:
- Up to 20 licensed users in a team
- 1 outgoing connection (add-ons available)
- Up to 500 managed devices
- Custom client generator
- User management console
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Pros & Cons
AnyDesk
Pros
- Extremely low latency even on slower connections
- Lightweight file size makes installation fast and easy
- Works across Windows, macOS, Linux, iOS, and Android
- Simple interface is easy for non-technical users
Cons
- Free version has strict limits on commercial use
- Mobile interface can be tricky for complex tasks
- Occasional connection drops reported during long sessions
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications