AudioCodes Mediant
AudioCodes Mediant provides a comprehensive family of session border controllers and media gateways designed to connect your enterprise voice networks to IP-based communication services and cloud platforms.
GoTo Connect
GoTo Connect is an all-in-one communications software that integrates business phone systems, video conferencing, and text messaging into a single cloud-based platform to streamline your team collaboration.
Quick Comparison
| Feature | AudioCodes Mediant | GoTo Connect |
|---|---|---|
| Website | audiocodes.com | gotoconnect.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $27/month |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1993 | 2003 |
| Headquarters | Lod, Israel | Boston, USA |
Overview
AudioCodes Mediant
AudioCodes Mediant provides a versatile range of Session Border Controllers (SBC) and media gateways that bridge the gap between your legacy voice equipment and modern IP communications. You can use these solutions to securely connect your office phone systems to SIP trunking services or cloud platforms like Microsoft Teams and Zoom Phone. Whether you need a hardware appliance for a branch office or a virtualized software version for your data center, the Mediant family scales to meet your specific capacity requirements.
You can protect your voice network from cyber threats and service disruptions while ensuring high-quality audio for every call. The platform simplifies complex migrations by handling media transcoding and signaling translation automatically. By deploying Mediant, you gain a reliable perimeter for your voice infrastructure that reduces communication costs and improves the overall reliability of your global business telephony.
GoTo Connect
GoTo Connect provides you with a unified communication system that replaces fragmented tools with one simple interface. You can manage your business phone calls, host high-definition video meetings, and send professional text messages from your computer or mobile device. It eliminates the need for expensive hardware and complex on-site maintenance by moving your entire phone system to the cloud.
You can easily set up custom call routing, automated attendants, and shared team lines to ensure you never miss a customer inquiry. The platform scales effortlessly as your business grows, making it a reliable choice for small offices and distributed enterprises alike. By centralizing your communications, you reduce administrative overhead and give your team the flexibility to work from anywhere with an internet connection.
Overview
AudioCodes Mediant Features
- Multi-Cloud Connectivity Connect your existing voice infrastructure to Microsoft Teams, Zoom, and Google Meet with certified, easy-to-deploy integration templates.
- Advanced Voice Security Protect your network from DoS attacks, toll fraud, and eavesdropping with robust encryption and built-in signaling firewalls.
- Media Transcoding Ensure seamless communication between different devices by automatically converting audio codecs and signaling protocols in real-time.
- High Availability Maintain constant uptime for your business calls with active-standby configurations that trigger instant failover during hardware or link failures.
- Centralized Management Monitor and configure your entire fleet of SBCs from a single interface to reduce manual maintenance and troubleshooting time.
- Flexible Deployment Choose the format that fits your IT strategy, including physical hardware appliances, virtual machines, or native cloud instances.
GoTo Connect Features
- Cloud Phone System. Make and receive crystal-clear business calls from any device using your professional business number.
- Visual Dial Plan Editor. Map out your call routing with a simple drag-and-drop interface to ensure callers reach the right person.
- Video Conferencing. Launch instant HD video meetings with up to 250 participants and share your screen with one click.
- Business Texting. Send and receive SMS messages using your business identity to keep your personal mobile number private.
- Virtual Fax. Send and receive faxes digitally through your email or the GoTo app without needing a physical machine.
- Mobile and Desktop Apps. Switch between your desk phone, laptop, and smartphone instantly while staying connected to your team.
Pricing Comparison
AudioCodes Mediant Pricing
GoTo Connect Pricing
- 1 local or toll-free number
- Unlimited extensions
- Basic call routing
- Video meetings (up to 4 people)
- Mobile and desktop apps
- Everything in Basic, plus:
- Unlimited local calling
- International calling to 50+ countries
- Video meetings (up to 250 people)
- Recorded greetings and music on hold
- Real-time call analytics
Pros & Cons
AudioCodes Mediant
Pros
- Exceptional reliability for mission-critical enterprise voice services
- Deep integration and certification with Microsoft Teams Phone
- Wide range of hardware and software scaling options
- Excellent audio quality even over congested network links
Cons
- Complex initial configuration requires specialized technical knowledge
- Web interface can feel dated compared to modern SaaS
- Documentation is highly technical and sometimes difficult to navigate
GoTo Connect
Pros
- Extremely easy to set up and configure
- Excellent call quality and system reliability
- Visual dial plan editor simplifies complex routing
- Responsive customer support for technical issues
- Seamless transition between mobile and desktop apps
Cons
- Admin portal can feel slightly dated
- Reporting features could be more granular
- Occasional lag during very large video meetings