BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
Housecall Pro
Housecall Pro is an all-in-one field service management software that helps home service professionals automate scheduling, dispatching, invoicing, and payment processing to grow their business and save time.
Quick Comparison
| Feature | BigChange | Housecall Pro |
|---|---|---|
| Website | bigchange.com | housecallpro.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $79.95/month | $49/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2013 |
| Headquarters | Leeds, UK | San Diego, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
Housecall Pro
Housecall Pro is a comprehensive platform designed to help you run your entire home service business from a single app. Whether you are a plumber, electrician, or HVAC technician, you can move away from paper-based systems and manage your team more effectively. You can handle everything from the initial customer call to the final payment without switching between different tools.
The software streamlines your daily operations by automating repetitive tasks like appointment reminders and follow-up emails. You can track your technicians in the field, provide instant estimates, and offer flexible financing options to your customers directly through the interface. It is built to scale with your company, helping you provide a professional experience that keeps customers coming back.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
Housecall Pro Features
- Smart Scheduling. Drag and drop appointments onto your calendar and instantly notify your technicians of new jobs via the mobile app.
- Live Map Dispatching. Track your team's location in real-time to optimize routes and provide customers with accurate arrival windows.
- Instant Invoicing. Generate professional invoices in the field and send them via text or email the moment a job is finished.
- Online Booking. Let your customers book services directly through your website or Facebook page at their own convenience.
- Automated Marketing. Send automated postcards and thank-you emails to your past customers to drive repeat business and reviews.
- Mobile Payments. Accept credit cards and digital payments on-site with competitive processing rates and next-day payouts.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
Housecall Pro Pricing
- 1 user included
- Real-time dispatching
- Invoicing and estimates
- Online booking
- Automated receipts
- Mobile app access
- Everything in Basic, plus:
- Up to 5 users
- QuickBooks Online integration
- Automated review requests
- Employee GPS tracking
- Chat support
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
Housecall Pro
Pros
- Intuitive mobile app for technicians in the field
- Seamless integration with QuickBooks Online saves accounting time
- Automated customer notifications reduce no-show appointments
- Professional looking estimates help close more sales
Cons
- Additional fees for certain add-on features
- Learning curve for setting up complex price books
- Customer support response times vary during peak hours