AppFollow
AppFollow is an integrated mobile app management platform that helps you track app store performance, monitor user reviews, and optimize organic growth through automated insights and sentiment analysis.
Broadly
Broadly is a local business growth platform that helps you manage your online reputation, capture more reviews, and streamline customer communication through a single, easy-to-use inbox.
Quick Comparison
| Feature | AppFollow | Broadly |
|---|---|---|
| Website | appfollow.io | broadly.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 10 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2013 |
| Headquarters | Helsinki, Finland | Oakland, USA |
Overview
AppFollow
AppFollow is a comprehensive platform designed to help you manage your mobile app's lifecycle across major stores like the Apple App Store, Google Play, and Huawei AppGallery. You can monitor your app rankings, track competitor movements, and respond to user reviews from a single centralized dashboard. It simplifies the complex process of App Store Optimization (ASO) by providing keyword suggestions and performance analytics to boost your visibility.
Beyond marketing, you can bridge the gap between your users and product teams by analyzing sentiment trends and common complaints. The platform integrates with your existing support tools, allowing you to turn user feedback into actionable product roadmaps. Whether you are a solo developer or part of a global enterprise, you can automate repetitive reporting tasks and focus on scaling your mobile business effectively.
Broadly
Broadly is a comprehensive platform designed to help local service businesses grow by automating their customer experience and online presence. You can automatically send review requests to customers via text or email immediately after a job is completed, ensuring you build a strong reputation on Google and Facebook. The platform consolidates all your messages from Web Chat, SMS, and social media into one unified inbox so you never miss a lead.
You can also streamline your operations by sending professional invoices and collecting mobile payments directly through the app. It is specifically built for small to mid-sized service businesses like auto shops, HVAC contractors, and dental practices that need to modernize their customer journey. By integrating with your existing CRM or management system, Broadly handles the follow-up work so you can focus on your daily operations.
Overview
AppFollow Features
- Review Management Reply to user reviews across all app stores from one dashboard and set up auto-replies for common feedback.
- ASO Intelligence Track your keyword rankings and discover new high-traffic terms to improve your app's organic search visibility.
- Competitor Monitoring Keep a close eye on rival app updates, rating changes, and featured placements to stay ahead in your category.
- Sentiment Analysis Use AI-powered tools to automatically categorize user feedback and identify the most common bugs or feature requests.
- Featured App Tracking Get notified immediately when your app or a competitor's app is featured on the App Store or Google Play.
- Automated Reporting Receive daily or weekly performance summaries directly in Slack or email so your team stays aligned on goals.
Broadly Features
- Automated Review Requests. Send personalized review invites via SMS or email automatically after every customer interaction to boost your Google and Facebook ratings.
- Unified Inbox. Manage all your customer conversations from text, email, and social media in one central location to ensure lightning-fast response times.
- Web Chat. Convert website visitors into leads instantly with a live chat feature that moves conversations directly to your mobile device.
- Mobile Payments. Request and accept payments via text or email so you can get paid faster and provide a contactless checkout experience.
- Team Collaboration. Assign specific conversations to team members and track performance metrics to ensure your staff provides excellent customer service.
- CRM Integrations. Sync your customer data automatically with popular industry software like QuickBooks, ServiceTitan, and many others to trigger automated workflows.
Pricing Comparison
AppFollow Pricing
- Up to 2 apps
- 5 keywords to track
- 100 replies per month
- Basic ASO tools
- Email support
- Everything in Free, plus:
- Up to 5 apps
- 100 keywords per app
- Unlimited review replies
- Competitor tracking
- Slack & Microsoft Teams integrations
Broadly Pricing
Pros & Cons
AppFollow
Pros
- Centralized dashboard saves hours of manual store logins
- Robust integration with popular helpdesk and chat tools
- Accurate keyword tracking for global app store markets
- Automated review translation helps manage international users
Cons
- Pricing tiers can be expensive for small indie developers
- Initial setup for deep data takes some time
- Advanced reporting features require higher-tier paid plans
Broadly
Pros
- Significantly increases the volume of positive Google reviews
- User-friendly mobile app makes managing leads easy on the go
- Seamless integration with many industry-specific CRM systems
- Consolidates multiple communication channels into one simple view
Cons
- Pricing can be higher than basic review-only tools
- Initial setup of custom integrations may require support
- Limited customization options for automated message templates