Broadly
Broadly is a local business growth platform that helps you manage your online reputation, capture more reviews, and streamline customer communication through a single, easy-to-use inbox.
Uberall
Uberall is a global location marketing platform that helps you manage your digital presence, enhance local SEO, and engage with customers across multiple online directories and review sites.
Quick Comparison
| Feature | Broadly | Uberall |
|---|---|---|
| Website | broadly.com | uberall.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2013 |
| Headquarters | Oakland, USA | Berlin, Germany |
Overview
Broadly
Broadly is a comprehensive platform designed to help local service businesses grow by automating their customer experience and online presence. You can automatically send review requests to customers via text or email immediately after a job is completed, ensuring you build a strong reputation on Google and Facebook. The platform consolidates all your messages from Web Chat, SMS, and social media into one unified inbox so you never miss a lead.
You can also streamline your operations by sending professional invoices and collecting mobile payments directly through the app. It is specifically built for small to mid-sized service businesses like auto shops, HVAC contractors, and dental practices that need to modernize their customer journey. By integrating with your existing CRM or management system, Broadly handles the follow-up work so you can focus on your daily operations.
Uberall
Uberall helps you bridge the gap between online searches and offline sales by managing your brand's local presence at scale. You can synchronize your business information across more than 125 digital platforms, including Google, Apple Maps, and Facebook, ensuring your customers always find accurate details. The platform centralizes your location data so you can update hours, addresses, and photos instantly across every branch from a single dashboard.
Beyond basic listings, you can monitor and respond to customer reviews in real-time to build trust and improve your local search rankings. The software also provides deep insights into how customers interact with your local profiles, allowing you to optimize your marketing spend. It is designed for multi-location businesses and global brands that need to maintain a consistent identity while delivering a personalized local experience to every shopper.
Overview
Broadly Features
- Automated Review Requests Send personalized review invites via SMS or email automatically after every customer interaction to boost your Google and Facebook ratings.
- Unified Inbox Manage all your customer conversations from text, email, and social media in one central location to ensure lightning-fast response times.
- Web Chat Convert website visitors into leads instantly with a live chat feature that moves conversations directly to your mobile device.
- Mobile Payments Request and accept payments via text or email so you can get paid faster and provide a contactless checkout experience.
- Team Collaboration Assign specific conversations to team members and track performance metrics to ensure your staff provides excellent customer service.
- CRM Integrations Sync your customer data automatically with popular industry software like QuickBooks, ServiceTitan, and many others to trigger automated workflows.
Uberall Features
- Listings Management. Sync your business information across 125+ digital directories and maps to ensure your customers always find accurate data.
- Review Management. Monitor and respond to customer feedback across multiple platforms from one inbox to improve your brand reputation.
- Local SEO Optimization. Boost your visibility in 'near me' searches by maintaining consistent citations and optimized local landing pages.
- Social Media Posting. Schedule and publish localized social media content to engage with specific communities and drive foot traffic.
- Local Inventory Ads. Showcase your real-time in-store product availability to nearby shoppers searching on Google and Facebook.
- Analytics and Insights. Track clicks, calls, and direction requests to understand exactly how your local marketing efforts drive revenue.
Pricing Comparison
Broadly Pricing
Uberall Pricing
Pros & Cons
Broadly
Pros
- Significantly increases the volume of positive Google reviews
- User-friendly mobile app makes managing leads easy on the go
- Seamless integration with many industry-specific CRM systems
- Consolidates multiple communication channels into one simple view
Cons
- Pricing can be higher than basic review-only tools
- Initial setup of custom integrations may require support
- Limited customization options for automated message templates
Uberall
Pros
- Saves significant time by automating bulk listing updates
- Centralized dashboard simplifies managing hundreds of locations
- Excellent support for international directories and maps
- User-friendly interface makes navigation simple for teams
Cons
- Custom pricing can be high for smaller businesses
- Initial setup and data cleaning requires significant effort
- Reporting tools can feel limited for advanced users