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Call Routing Software

Call routing software helps you direct incoming calls to the right person or team without delays. With this, you can improve customer satisfaction by reducing wait times and making sure every call lands where it matters. In this category, you’ll find tools that offer features like IVR menus, intelligent routing based on availability or skills, and real-time call monitoring. You'll be able to streamline your communication and keep your support efficient and responsive.

9 products • 0 reviews
Showing 1-9 of 9 products

Talkdesk

Call Routing Software

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Talkdesk is a cloud-based contact center platform that uses artificial intelligence to help you automate customer service processes and deliver person

Salesforce Zendesk Slack Microsoft Teams
Starting at $75/month
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Genesys Cloud CX

Call Routing Software

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Genesys Cloud CX is an all-in-one contact center solution that unifies customer and agent experiences across phone, email, chat, and social media thro

Salesforce Microsoft Teams Zendesk ServiceNow
Starting at $75/month
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8x8

Call Routing Software

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8x8 provides a unified contact center and communications platform that integrates voice, video, chat, and contact center solutions into a single cloud

Salesforce Microsoft Teams Zendesk HubSpot
Starting at $24/month
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Five9

Call Routing Software

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Five9 is a cloud contact center solution that uses artificial intelligence to help you automate customer interactions and provide your agents with rea

Salesforce Microsoft Dynamics 365 Zendesk ServiceNow
Starting at Custom Pricing
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Aircall

Call Routing Software

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Aircall is a cloud-based call center software that integrates with your CRM and helpdesk tools to streamline phone support and sales operations for mo

Salesforce HubSpot Zendesk Slack
Starting at $30/month
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CloudTalk

Call Routing Software

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CloudTalk is a cloud-based business phone system designed for support and sales teams to improve customer interactions through automated calling featu

HubSpot Salesforce Pipedrive Zendesk
Starting at $25/month
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RingCentral

Call Routing Software

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RingCentral provides a cloud-based communications platform that integrates phone, video messaging, and contact center solutions into a single interfac

Microsoft Teams Salesforce Google Workspace Slack
Starting at $30/month
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Dialpad

Call Routing Software

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Dialpad is an AI-powered communication platform that unifies business phone systems, video conferencing, and contact center solutions into a single wo

Salesforce HubSpot Zendesk Slack
Starting at $15/month
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Nextiva

Call Routing Software

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Nextiva is a comprehensive communication software providing cloud-based business phone systems, video conferencing, and customer relationship manageme

Salesforce HubSpot Microsoft Outlook Google Workspace
Starting at $18.95/month
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