Chaport
Chaport is a modern live chat and chatbot software designed to help you communicate with website visitors, automate customer support, and increase sales through multi-channel messaging capabilities.
REVE Chat
REVE Chat is an omni-channel customer engagement software providing live chat, video voice calling, and AI-powered chatbots to help you deliver real-time support and boost sales conversions across multiple digital platforms.
Quick Comparison
| Feature | Chaport | REVE Chat |
|---|---|---|
| Website | chaport.com | revechat.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $15/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✘ No product demo | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2014 | 2014 |
| Headquarters | New York, USA | Singapore, Singapore |
Overview
Chaport
Chaport is a versatile communication platform that helps you connect with your customers in real-time. Instead of managing scattered conversations, you get a unified dashboard that combines live chat, chatbots, and popular messaging apps like WhatsApp, Facebook Messenger, and Telegram. You can provide instant support to your website visitors while capturing leads automatically even when your team is offline.
The platform is designed to scale with your business, offering everything from a simple free chat widget to advanced automation tools. You can use it to answer common questions instantly with AI-powered bots or route complex inquiries to the right team members. It simplifies your customer service workflow by keeping all your interactions in one place, ensuring you never miss a chance to engage a potential buyer.
REVE Chat
REVE Chat is a multi-channel engagement platform that lets you connect with your customers instantly across your website, mobile apps, and social media. You can provide immediate assistance through live chat, high-quality voice calls, and face-to-face video interactions without requiring any additional plugins. This helps you build trust and resolve complex technical issues faster by seeing exactly what your customers see through integrated co-browsing and screen sharing tools.
The platform enables you to automate your routine support tasks using an AI-driven chatbot builder that handles queries 24/7. You can manage all your conversations from WhatsApp, Facebook Messenger, and Viber in a single unified dashboard. Whether you are a small business looking to improve response times or an enterprise needing secure, scalable support infrastructure, you can customize the interface to match your brand and workflow perfectly.
Overview
Chaport Features
- Multi-channel Messaging Connect with your customers on their favorite platforms including WhatsApp, Telegram, and Viber from one central dashboard.
- No-code Chatbots Build automated workflows to qualify leads and answer frequently asked questions 24/7 without writing a single line of code.
- Live Visitor List See who is currently browsing your website in real-time and initiate chats manually to boost your conversion rates.
- Auto-invitations Send personalized, automatic messages to visitors based on their behavior to grab their attention at the perfect moment.
- Group Chats Transfer chats to colleagues or invite multiple operators into a single conversation to resolve complex customer issues faster.
- Detailed Visitor Info View your visitor's name, email, location, and browsing history directly in the chat window to provide personalized support.
REVE Chat Features
- Live Chat. Engage with your website visitors in real-time to answer questions and guide them through the purchasing process instantly.
- Video & Voice Chat. Start high-definition face-to-face video or voice calls directly from the chat window to provide a personalized service experience.
- AI Chatbot Builder. Create and deploy intelligent bots that handle common FAQs and qualify leads around the clock without any coding required.
- Co-browsing. Take control of your customer's browser screen securely to guide them through complex forms or troubleshoot technical issues together.
- Omnichannel Messaging. Manage all your customer messages from WhatsApp, Facebook, and Telegram within one centralized dashboard to ensure no query is missed.
- Screen Sharing. Share your screen with customers to provide interactive product demonstrations or visual walkthroughs that help close deals faster.
Pricing Comparison
Chaport Pricing
- 1 operator included
- Unlimited chats
- Unlimited chat history
- Web, Desktop & Mobile apps
- Basic widget customization
- Everything in Free, plus:
- 1 operator included
- Auto-invitations
- Saved responses
- Detailed visitor info
- File sending
REVE Chat Pricing
- 14-day free trial
- Unlimited department creation
- Basic reporting and analytics
- Auto-triggers and canned responses
- Mobile SDK for iOS and Android
- Facebook Messenger integration
- Everything in Standard, plus:
- Voice and video calling
- Screen sharing and co-browsing
- WhatsApp Business integration
- Viber and Telegram messaging
- Advanced reporting and monitoring
Pros & Cons
Chaport
Pros
- Clean and modern interface is very easy to navigate
- Mobile app allows you to stay connected with customers anywhere
- Setup process is quick and requires minimal technical knowledge
- Generous free version for individuals and very small businesses
Cons
- Chatbot functionality is restricted to higher-priced tiers
- Limited reporting features compared to enterprise-level competitors
- Notification sounds can occasionally be inconsistent on mobile
REVE Chat
Pros
- Seamless integration of video and voice within chat
- Powerful co-browsing feature for technical support teams
- Easy setup process for website and mobile apps
- Centralized dashboard for managing multiple social channels
- Responsive customer support team for technical assistance
Cons
- Mobile app notifications can occasionally be delayed
- Chatbot builder has a slight learning curve
- Interface customization options are somewhat limited
- No forever-free plan available for small startups