Deskpro
Help Desk Software
Deskpro is a flexible help desk solution that lets you manage all your customer support channels from one place. Instead of jumping between tabs, you
REVE Chat is an omni-channel customer engagement software providing live chat, video voice calling, and AI-powered chatbots to help you deliver real-time support and boost sales conversions across multiple digital platforms.
Main Demo Video
REVE Chat is a multi-channel engagement platform that lets you connect with your customers instantly across your website, mobile apps, and social media. You can provide immediate assistance through live chat, high-quality voice calls, and face-to-face video interactions without requiring any additional plugins. This helps you build trust and resolve complex technical issues faster by seeing exactly what your customers see through integrated co-browsing and screen sharing tools.
The platform enables you to automate your routine support tasks using an AI-driven chatbot builder that handles queries 24/7. You can manage all your conversations from WhatsApp, Facebook Messenger, and Viber in a single unified dashboard. Whether you are a small business looking to improve response times or an enterprise needing secure, scalable support infrastructure, you can customize the interface to match your brand and workflow perfectly.
Main dashboard with project overview
Kanban-style task management
Gantt chart timeline view
Workflow automation builder
Stop losing leads to slow response times. REVE Chat equips you with a suite of real-time communication tools designed to turn casual website visitors into loyal customers through personalized, instant interaction.
Engage with your website visitors in real-time to answer questions and guide them through the purchasing process instantly.
Start high-definition face-to-face video or voice calls directly from the chat window to provide a personalized service experience.
Create and deploy intelligent bots that handle common FAQs and qualify leads around the clock without any coding required.
Take control of your customer's browser screen securely to guide them through complex forms or troubleshoot technical issues together.
Manage all your customer messages from WhatsApp, Facebook, and Telegram within one centralized dashboard to ensure no query is missed.
Share your screen with customers to provide interactive product demonstrations or visual walkthroughs that help close deals faster.
You can explore all premium features risk-free with a 14-day free trial. While there is no forever-free plan, the paid tiers are structured to grow with your team's volume. Paid plans start at $13.50 per agent per month when billed annually, giving you access to core live chat and basic reporting features.
Based on user feedback from platforms like G2 and Capterra, here is what you can expect when using REVE Chat for your customer support:
Perfect for mid-sized e-commerce, banking, and SaaS companies (10-250 employees) that need advanced visual engagement tools like co-browsing and video chat.
REVE Chat is a strong contender if your support strategy relies on high-touch interactions. You will find the integrated video calling and co-browsing features particularly valuable if you sell complex products or provide technical assistance that requires visual guidance.
While the lack of a free-forever plan might deter solo users, the 14-day trial provides ample time to test the omnichannel capabilities. It is highly recommended for sales and support teams who want to consolidate their social messaging and live chat into one efficient workflow.
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Main dashboard with project overview