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REVE Chat Reviews, Pricing, Features & Alternatives in 2026

REVE Chat is an omni-channel customer engagement software providing live chat, video voice calling, and AI-powered chatbots to help you deliver real-time support and boost sales conversions across multiple digital platforms.

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Product Overview & Demo

What is REVE Chat?

REVE Chat is a multi-channel engagement platform that lets you connect with your customers instantly across your website, mobile apps, and social media. You can provide immediate assistance through live chat, high-quality voice calls, and face-to-face video interactions without requiring any additional plugins. This helps you build trust and resolve complex technical issues faster by seeing exactly what your customers see through integrated co-browsing and screen sharing tools.

The platform enables you to automate your routine support tasks using an AI-driven chatbot builder that handles queries 24/7. You can manage all your conversations from WhatsApp, Facebook Messenger, and Viber in a single unified dashboard. Whether you are a small business looking to improve response times or an enterprise needing secure, scalable support infrastructure, you can customize the interface to match your brand and workflow perfectly.

Screenshots & Interface

Dashboard View

Main dashboard with project overview

Kanban Board

Kanban-style task management

Timeline View

Gantt chart timeline view

Automations

Workflow automation builder

Key Features

Stop losing leads to slow response times. REVE Chat equips you with a suite of real-time communication tools designed to turn casual website visitors into loyal customers through personalized, instant interaction.

Live Chat

Engage with your website visitors in real-time to answer questions and guide them through the purchasing process instantly.

Video & Voice Chat

Start high-definition face-to-face video or voice calls directly from the chat window to provide a personalized service experience.

AI Chatbot Builder

Create and deploy intelligent bots that handle common FAQs and qualify leads around the clock without any coding required.

Co-browsing

Take control of your customer's browser screen securely to guide them through complex forms or troubleshoot technical issues together.

Omnichannel Messaging

Manage all your customer messages from WhatsApp, Facebook, and Telegram within one centralized dashboard to ensure no query is missed.

Screen Sharing

Share your screen with customers to provide interactive product demonstrations or visual walkthroughs that help close deals faster.

Integrations

WordPress
Shopify
WhatsApp
Facebook Messenger
Viber
Telegram
Slack
Salesforce
Zendesk
Magento

Pricing Plans

You can explore all premium features risk-free with a 14-day free trial. While there is no forever-free plan, the paid tiers are structured to grow with your team's volume. Paid plans start at $13.50 per agent per month when billed annually, giving you access to core live chat and basic reporting features.

Standard

$15
  • 14-day free trial
  • Unlimited department creation
  • Basic reporting and analytics
  • Auto-triggers and canned responses
  • Mobile SDK for iOS and Android
  • Facebook Messenger integration
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Pros & Cons

Based on user feedback from platforms like G2 and Capterra, here is what you can expect when using REVE Chat for your customer support:

Pros

  • Seamless integration of video and voice within chat
  • Powerful co-browsing feature for technical support teams
  • Easy setup process for website and mobile apps
  • Centralized dashboard for managing multiple social channels
  • Responsive customer support team for technical assistance

Cons

  • Mobile app notifications can occasionally be delayed
  • Chatbot builder has a slight learning curve
  • Interface customization options are somewhat limited
  • No forever-free plan available for small startups

Who Should Use REVE Chat?

Perfect for mid-sized e-commerce, banking, and SaaS companies (10-250 employees) that need advanced visual engagement tools like co-browsing and video chat.

Best for Company Sizes

  • small-business
  • mid-market
  • enterprise

Popular Industries

  • ecommerce
  • finance
  • education
Our Verdict

REVE Chat is a strong contender if your support strategy relies on high-touch interactions. You will find the integrated video calling and co-browsing features particularly valuable if you sell complex products or provide technical assistance that requires visual guidance.

While the lack of a free-forever plan might deter solo users, the 14-day trial provides ample time to test the omnichannel capabilities. It is highly recommended for sales and support teams who want to consolidate their social messaging and live chat into one efficient workflow.

Ready to Try REVE Chat?

Start your 14-day free trial today—no credit card required. See why over 0 teams trust REVE Chat

User Reviews

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